Total complaints
1
Filed since My X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows XXXX and XXXX the following : Balance {$4800.00} Past due 60 days Dropping my XXXX credit score from XXXX to XXXX On XX/XX/XXXX US Bank again updated my account with the Credit Bureaus BUT DID NOT ADD any new information ( my credit score dropped another 12 pts. from XX/XX/XXXX ) On XX/XX/XXXX received a response through XXXX that US Bank claims they are still investigating We have reviewed your complaint along with the information you provided regarding this issue. In order to preserve your rights under the FCRA's complaint history from CFPB public records. 1 consumers have filed complaints since My X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since My X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How XXXX and XXXX the following : Balance {$4800.00} Past due 60 days Dropping my XXXX credit score from XXXX to XXXX On XX/XX/XXXX US Bank again updated my account with the Credit Bureaus BUT DID NOT ADD any new information ( my credit score dropped another 12 pts. from XX/XX/XXXX ) On XX/XX/XXXX received a response through XXXX that US Bank claims they are still investigating We have reviewed your complaint along with the information you provided regarding this issue. In order to preserve your rights under the FCRA's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| XXXX and XXXX Credit reports confirmed US Bank updated the following : On XX/XX/XXXX : US Bank updated my balance at {$4400.00} and current was past 30-days inXX/XX/XXXX XX/XX/XXXX ; US Bank reported to XXXX | 1 |
| State | Complaints |
|---|---|
| we have opened investigations into the disputed items and contacted the source ( s ) to advise them of your dispute. They will verify the accuracy of the item ( s ) and inform XXXX of their results. When the investigation is complete | 1 |
| Issue | Complaints |
|---|---|
| was past due being 30-days in XXXX OnXX/XX/XXXX ; US Bank reported to XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
XXXX and XXXX the following : Balance {$4800.00} Past due 60 days Dropping my XXXX credit score from XXXX to XXXX On XX/XX/XXXX US Bank again updated my account with the Credit Bureaus BUT DID NOT ADD any new information ( my credit score dropped another 12 pts. from XX/XX/XXXX ) On XX/XX/XXXX received a response through XXXX that US Bank claims they are still investigating We have reviewed your complaint along with the information you provided regarding this issue. In order to preserve your rights under the FCRA has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to My X, and the most recent logged activity is My XXXX, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, XXXX and XXXX the following : Balance {$4800.00} Past due 60 days Dropping my XXXX credit score from XXXX to XXXX On XX/XX/XXXX US Bank again updated my account with the Credit Bureaus BUT DID NOT ADD any new information ( my credit score dropped another 12 pts. from XX/XX/XXXX ) On XX/XX/XXXX received a response through XXXX that US Bank claims they are still investigating We have reviewed your complaint along with the information you provided regarding this issue. In order to preserve your rights under the FCRA reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XXXX and XXXX Credit reports confirmed US Bank updated the following : On XX/XX/XXXX : US Bank updated my balance at {$4400.00} and current was past 30-days inXX/XX/XXXX XX/XX/XXXX ; US Bank reported to XXXX", and the single most common underlying issue is "was past due being 30-days in XXXX OnXX/XX/XXXX ; US Bank reported to XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating XXXX and XXXX the following : Balance {$4800.00} Past due 60 days Dropping my XXXX credit score from XXXX to XXXX On XX/XX/XXXX US Bank again updated my account with the Credit Bureaus BUT DID NOT ADD any new information ( my credit score dropped another 12 pts. from XX/XX/XXXX ) On XX/XX/XXXX received a response through XXXX that US Bank claims they are still investigating We have reviewed your complaint along with the information you provided regarding this issue. In order to preserve your rights under the FCRA: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
XXXX and XXXX the following : Balance {$4800.00} Past due 60 days Dropping my XXXX credit score from XXXX to XXXX On XX/XX/XXXX US Bank again updated my account with the Credit Bureaus BUT DID NOT ADD any new information ( my credit score dropped another 12 pts. from XX/XX/XXXX ) On XX/XX/XXXX received a response through XXXX that US Bank claims they are still investigating We have reviewed your complaint along with the information you provided regarding this issue. In order to preserve your rights under the FCRA has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
XXXX and XXXX the following : Balance {$4800.00} Past due 60 days Dropping my XXXX credit score from XXXX to XXXX On XX/XX/XXXX US Bank again updated my account with the Credit Bureaus BUT DID NOT ADD any new information ( my credit score dropped another 12 pts. from XX/XX/XXXX ) On XX/XX/XXXX received a response through XXXX that US Bank claims they are still investigating We have reviewed your complaint along with the information you provided regarding this issue. In order to preserve your rights under the FCRA has a 0% timely response rate to CFPB complaints.
The most common issue reported against XXXX and XXXX the following : Balance {$4800.00} Past due 60 days Dropping my XXXX credit score from XXXX to XXXX On XX/XX/XXXX US Bank again updated my account with the Credit Bureaus BUT DID NOT ADD any new information ( my credit score dropped another 12 pts. from XX/XX/XXXX ) On XX/XX/XXXX received a response through XXXX that US Bank claims they are still investigating We have reviewed your complaint along with the information you provided regarding this issue. In order to preserve your rights under the FCRA is "was past due being 30-days in XXXX OnXX/XX/XXXX ; US Bank reported to XXXX" in the "XXXX and XXXX Credit reports confirmed US Bank updated the following : On XX/XX/XXXX : US Bank updated my balance at {$4400.00} and current was past 30-days inXX/XX/XXXX XX/XX/XXXX ; US Bank reported to XXXX" product category.
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