Total complaints
1
Filed since The
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows XXXX branch today with me and was told I needed to go to XXXX XXXX Bank where the {$12000.00} went to. And I was told there today that they couldn't provide me with any information that Bank of America and XXXX XXXX 's fraud departments needed to resolve this.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANK OF AMERICA's complaint history from CFPB public records. 1 consumers have filed complaints since The . The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since The
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How XXXX branch today with me and was told I needed to go to XXXX XXXX Bank where the {$12000.00} went to. And I was told there today that they couldn't provide me with any information that Bank of America and XXXX XXXX 's fraud departments needed to resolve this.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANK OF AMERICA's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| at XXXX and the wire transaction happened at XXXX on XX/XX/year> | 1 |
| State | Complaints |
|---|---|
| NATIONAL ASSOCIATION,CT,063XX,Older American,Consent provided,Web,2025-01-29,Closed with explanation,Yes,N/A,11832156 | 1 |
| Issue | Complaints |
|---|---|
| froze my social security number | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
XXXX branch today with me and was told I needed to go to XXXX XXXX Bank where the {$12000.00} went to. And I was told there today that they couldn't provide me with any information that Bank of America and XXXX XXXX 's fraud departments needed to resolve this.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANK OF AMERICA has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to The , and the most recent logged activity is The call c, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, XXXX branch today with me and was told I needed to go to XXXX XXXX Bank where the {$12000.00} went to. And I was told there today that they couldn't provide me with any information that Bank of America and XXXX XXXX 's fraud departments needed to resolve this.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANK OF AMERICA reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "at XXXX and the wire transaction happened at XXXX on XX/XX/year>", and the single most common underlying issue is "froze my social security number".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating XXXX branch today with me and was told I needed to go to XXXX XXXX Bank where the {$12000.00} went to. And I was told there today that they couldn't provide me with any information that Bank of America and XXXX XXXX 's fraud departments needed to resolve this.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANK OF AMERICA: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
XXXX branch today with me and was told I needed to go to XXXX XXXX Bank where the {$12000.00} went to. And I was told there today that they couldn't provide me with any information that Bank of America and XXXX XXXX 's fraud departments needed to resolve this.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANK OF AMERICA has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
XXXX branch today with me and was told I needed to go to XXXX XXXX Bank where the {$12000.00} went to. And I was told there today that they couldn't provide me with any information that Bank of America and XXXX XXXX 's fraud departments needed to resolve this.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANK OF AMERICA has a 0% timely response rate to CFPB complaints.
The most common issue reported against XXXX branch today with me and was told I needed to go to XXXX XXXX Bank where the {$12000.00} went to. And I was told there today that they couldn't provide me with any information that Bank of America and XXXX XXXX 's fraud departments needed to resolve this.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANK OF AMERICA is "froze my social security number" in the "at XXXX and the wire transaction happened at XXXX on XX/XX/year>" product category.
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