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Explore all 145.5K companies with CFPB consumer complaints

145,512 companies

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Company Complaints
with instruction to call back the next day. They state that they did receive the forwarded email. 1
with instructions for the attached DMV Title paperwork tthat I needed to notarize and send back. XXXX stated in that email that I should receive a call from the Funding Department would be calling me to finalize everything. I NEVER RECEIVED THAT CALL XXXX I received a text from XXXX XXXX XXXX 1
with instructions to have me contact the security department 1
with intent to defraud. And Florida Statutes XXXX Grand Theft which deprived counterplaintiff XXXX XXXX ) of the funds designated for escrow for their intended purpose. 1
with intent to prevent or hinder his free exercise or enjoyment of any right or privilege so secured They shall be fined under this title or imprisoned not more than ten years 1
with interest 2
with internal evidence showing the redirection of client funds. 1
with is subject to review and they may just decided again as last time to send it to the wrong address as they refuse to update my mailing address which is impossible for me to update as I have tried many times 1
with its funding limited and activities suspended. I am asking for compensation for the release and unauthorized access to my personal information. Given that the FERPA was also violated : compensation for my student loans to be forgiven would be highly recommend.,,EdFinancial Services,ME,041XX,,Consent provided,Web,2025-03-15,Closed with explanation,No,N/A,12478722 1
with jurisdiction over local city laws. The judge in this city court granted Midland Funding 1
with jurisdiction over local city laws. The judge in this city court granted XXXX XXXX 1
with knowledge or reason to know that the other person does not have a legitimate business need for the information 1
with language such as This Is An Account In Good Standing 3
with LARA stating No violation of the Occupational Code 1
with last late payment '' reporting on or about XX/XX/XXXX. The other account inaccurately reporting as open and charged-off simultaneously showing alleged missed/late payments XXXX through XXXX of XXXX. However 1
with late days on XX/XX/XXXX 30 days late 3
with law firm XXXX XXXX XXXX did file an unlawful debt collection action 1
with less than 10 transactions. 1
with little progress made. 2
with low-level agents who don't understand and refer me to everybody else like the credit card company. But XXXX says that PayPal tells them that too much time has gone by so the case is closed. I need to talk to a human being with a brain 1
with malicious intent.,,EQUIFAX 1
with malicious intent.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TN,37115,,Consent provided,Web,2023-09-05,Closed with explanation,Yes,N/A,7501995 1
with me as the victim. There are several problems with this loan 1
with me needing to question : Initial Pre-Approval received from XXXX. XXXX XXXX - was it truly a good and guaranteed pre-approval that took in account me of my situation- which was clearing stated verbally : Current Main Residence in XXXX and working overseas in XXXX Plan were to relocate to XXXXXXXX XXXX XXXX XXXX as I have immediate family ( Son and Daughter ) 1
with medical bills 1
with Mercedes Financial. I am a loyal customer who previously purchased in XXXX and leased a vehicle in XXXX. Currently 1
with merchant contact XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX at XXXX. 1
with minimal accounting experience 1
with more severe consequences if certain serious crimes like kidnapping or attempted murder occur as a result of the conspiracy. Key Aspects of Section 241 Conspiracy : The law focuses on an agreement or plan between two or more individuals. Targeted Rights : The conspiracy must be against rights secured by the U.S. Constitution or federal laws. Intent : The perpetrators must intend to injure 1
with more unanswered questions than before. 1
with multiple attachments explaining the issue. 1
with multiple convictions involving identity theft where I am the listed victim. The transactions at issue occurred while my sister was incarcerated at the XXXX XXXX 1
with my account 1
with my account overdrawn 1
with my Bank card no less and was trying to make a deposit?!! .That makes no sense to me! Video evidence is irrefutable! And I also told her 1
with my evidence of the deposit slip of Check No. XXXX into my checking account 1
with my final payment. 2
with my last payment of {$810.00} made XXXX XXXX 2016. 1
with my most recent phone call on XXXX/XXXX/XXXX to which the representative stated Well 1
with my original complaint caused the online application to be looked at and it was fixed. 1
with my past experiences over the last 3 months 1
with my personal information on it 1
with my POA in hand 1
with my rent being so high ( $ XXXX ). Just this Sunday 1
with my requests for assistance going unanswered. 1
with my security deposit applied. 1
with my social security number 1
with my State advocates are now working to resolve this matter. Again 1
with my {$20.00} still in my hand I told him that I requested {$140.00} from the ATM and only {$20.00} came out. I was shorted {$120.00}. He said there was a XXXX number on the back of my card 1
with nearly blacked out diagrams. There was no identifying information for all the different adjustment points ( such as numbering the adjustment unit along with a corresponding number in the diagrams 1

What this index shows

This is the master index of every company that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database, mirrored on PlainComplaint and grouped by institution so a single company page rolls up every complaint filed against that company across every product, state, and year since 2011. The CFPB began collecting consumer complaints when it was established under the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 and has published them as a public dataset to give consumers, researchers, and journalists a window into how U.S. financial-services firms respond to customer concerns.

The default view is alphabetical by company name and paginated 50 companies per page. Use the sort controls to re-order by total complaint volume (highest first), timely-response percentage (best response track record first), or most recent complaint activity (companies with the freshest reports). Each row links to a dedicated company page showing year-over-year complaint trends, the top complaint products, complaint issues, top states by volume, and a year-by-year breakdown of complaint counts and response timeliness.

How to compare companies fairly

Raw complaint volume is a function of two things: how many customers the company serves, and how it handles those customers. A nationwide bank with tens of millions of accounts can show six-figure complaint counts simply because of its scale; a smaller regional lender with a few hundred complaints may actually have a higher per-customer complaint rate. The "Timely Response %" column shows the share of complaints the company answered within the CFPB's deadline — a stronger comparable metric across firms of different sizes. Pair it with the volume column to form a fuller picture, and dig into the company page for the breakdown by product so you can see whether issues are concentrated in a single line of business (for example, credit reporting) or spread across the entire firm.

Complaint records are consumer-submitted narratives. The CFPB does not adjudicate or verify the facts in each report before publishing; companies are given the opportunity to respond, dispute, or resolve. Many complaints are resolved with monetary or non-monetary relief. The strength of the dataset is in its scale — millions of records spanning every major U.S. consumer financial category — and its neutrality: it reports what consumers said, regardless of the company's perspective. Treat individual records accordingly, and lean on aggregate patterns (top issues, year-over-year trends, state distribution) when drawing conclusions.

What the dataset covers

The CFPB Consumer Complaint Database covers complaints against banks, credit-card issuers, mortgage servicers, debt collectors, payday lenders, student-loan servicers, money-transfer companies, prepaid-card issuers, credit bureaus, auto-finance lenders, and other financial products and services regulated by the agency. Complaints are categorized by product (the broad financial-services category) and sub-product, and again by issue (the specific consumer concern, e.g. "incorrect information on your report") and sub-issue. Year-by-year coverage runs from 2011 to present, with monthly refreshes published by the CFPB.

PlainComplaint refreshes from the agency's public release on a regular cadence and re-derives all aggregate counts, rankings, and trend lines on each refresh, so the page you're reading reflects the latest snapshot of the public database. See the methodology page for the full data pipeline, dedup rules, and the refresh schedule, or browse by other dimensions: issues, products, or states.