Browse Companies

Explore all 145.5K companies with CFPB consumer complaints

145,512 companies

Sort by: Name Most Complaints Timely Response Most Recent
Company Complaints
with different balances reported across multiple tradelines for the same lender. These inconsistencies reflect errors and possible fraudulent reporting. 1
with different payments and due dates. When a payment was made we had no idea how it was being applied. Even later 1
with different timelines and submitted materials. 1
with difficulty 1
with direction to Bridgecrest to : Submit all internal records and correspondence related to the XX/XX/XXXX modification Correct their FCRA interpretation 1
with document proof from my bank to Navient 1
with each call taking 30-60 minutes without any resolution. I respectfully request that this matter be addressed immediately 1
with each check deposited exceeding {$5000.00} in value. 1
with each claiming the other is responsible for and will address the problem. 1
with each directing me back to the other. 1
with each of those two parties pointing the finger at each other to indicate who should be responsible for resolving this issue. In talking to XXXX headquarters in XXXX 1
with each tooth bone graft being {$500.00}. So that would have been tooth 3 1
with each violation incurring a penalty of { {$1000.00} }. In accordance with 5 U.S.C. 552a ( g ) ( 1 ) ( C ) 2
with each violation incurring a statutory cost of {$1000.00} 13
with either of the two other credit reporting agencies 1
with entitlement to compensatory 1
with Equifax indicating 8 instances of 90-day late payments compared to only 1 reported by XXXX. Moreover 1
with Equifax reporting extensive 30- 3
with Equifax showing the account in dispute while Experian and TransUnion do not 2
with Equifax showing XX/XX/XXXX while Experian and TransUnion report XX/XX/XXXX. XXXX XXXX requires uniform reporting of these time-based fields to prevent cross-bureau mismatches 3
with Equitable Relief from my Consumer Report in accordance with 15 U.S.C 1681 s-2 ( A ) ( 1 ) A person shall not furnish any information relating to a consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate. as ALL Afiied Files Mentioned has damaged XXXX XXXX XXXX ; image 1
with Equitable Relief from my Consumer Report in accordance with 15 U.S.C 1681 s-2 ( A ) ( 1 ) A person shall not furnish any information relating to a consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate. as this file XXXX XXXX XXXX 1
with everything from my social security number to my address and phone number being stolen 1
with Exhibit T ( XX/XX/XXXX ) confirming escalation despite the dispute. 1
with expected delivery date : Friday 1
with Experian!! Unbelievable. 1
with experience that they will never reach out to me as I have previously attempted to receive this document via email which they never replied to. 1
with explanations for how the current balance was calculated. 1
with explicit instructions to use my security deposit for the prorated rent as permitted by the lease. 1
with extra benefits for buyers attaining non-VA loans and kept the no cost to buyers attaining VA loans. However 1
with FCRA compliance 15
with FCRA XXXX 2
with forethought and malice to bring harm to me or my financial reputation by making any false claims of securities 1
with free and with clear title.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,FL,33308,,Consent provided,Web,2016-10-13,Closed with explanation,Yes,No,2156933 1
with full disclosure 2
with full disclosure. Attempting to enforce or report the original contract without this is in violation of the following : Ohio Revised Code 1303.40 2
with funds unapplied and a due date of XX/XX/XXXX rather than XX/XX/XXXX. I don't know where the {$2100.00} they charged me for XXXX payment back on XX/XX/XXXX are. 1
WITH GETTING THE CHECK CASHED. ... ATWHICH 2
with great indignation 3
with great success. Respondent Grant described the Claimants financial position to her as being too long real estate 1
with her relinquishing all rights and has been recorded with the County Government on record. I am the sole owner. 1
with hidden fees 1
with how he could assist in blocking 'scammers '' from my accounts. Long story short 1
with IC System saying they needed my permission. 1
with inconsistencies across bureaus 1
with incorrect status of 10 months 30 days old. This is a clear violation of 1681i ( a ) ( XXXX ) ( B ) 1
with incorrect transactions printed 1
with information about auto-loan information stating that I received a loan. I never received a loan from Suntrust Bank 1
with information on where to mail the title. Upon doing so 1
with installing aftermarket parts and turbo kits like this one. The shops owner himself has installed over {$40000.00} in other parts on my car alone and it is unfair to question his capability. '' and that I find it disheartening that XXXX XXXX is lying to American Express with this fact. At no point before or after my order was I provided with a preferred list of tuners '' and there were no restrictions communicated to me on who I could have tune my car. In fact 1

What this index shows

This is the master index of every company that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database, mirrored on PlainComplaint and grouped by institution so a single company page rolls up every complaint filed against that company across every product, state, and year since 2011. The CFPB began collecting consumer complaints when it was established under the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 and has published them as a public dataset to give consumers, researchers, and journalists a window into how U.S. financial-services firms respond to customer concerns.

The default view is alphabetical by company name and paginated 50 companies per page. Use the sort controls to re-order by total complaint volume (highest first), timely-response percentage (best response track record first), or most recent complaint activity (companies with the freshest reports). Each row links to a dedicated company page showing year-over-year complaint trends, the top complaint products, complaint issues, top states by volume, and a year-by-year breakdown of complaint counts and response timeliness.

How to compare companies fairly

Raw complaint volume is a function of two things: how many customers the company serves, and how it handles those customers. A nationwide bank with tens of millions of accounts can show six-figure complaint counts simply because of its scale; a smaller regional lender with a few hundred complaints may actually have a higher per-customer complaint rate. The "Timely Response %" column shows the share of complaints the company answered within the CFPB's deadline — a stronger comparable metric across firms of different sizes. Pair it with the volume column to form a fuller picture, and dig into the company page for the breakdown by product so you can see whether issues are concentrated in a single line of business (for example, credit reporting) or spread across the entire firm.

Complaint records are consumer-submitted narratives. The CFPB does not adjudicate or verify the facts in each report before publishing; companies are given the opportunity to respond, dispute, or resolve. Many complaints are resolved with monetary or non-monetary relief. The strength of the dataset is in its scale — millions of records spanning every major U.S. consumer financial category — and its neutrality: it reports what consumers said, regardless of the company's perspective. Treat individual records accordingly, and lean on aggregate patterns (top issues, year-over-year trends, state distribution) when drawing conclusions.

What the dataset covers

The CFPB Consumer Complaint Database covers complaints against banks, credit-card issuers, mortgage servicers, debt collectors, payday lenders, student-loan servicers, money-transfer companies, prepaid-card issuers, credit bureaus, auto-finance lenders, and other financial products and services regulated by the agency. Complaints are categorized by product (the broad financial-services category) and sub-product, and again by issue (the specific consumer concern, e.g. "incorrect information on your report") and sub-issue. Year-by-year coverage runs from 2011 to present, with monthly refreshes published by the CFPB.

PlainComplaint refreshes from the agency's public release on a regular cadence and re-derives all aggregate counts, rankings, and trend lines on each refresh, so the page you're reading reflects the latest snapshot of the public database. See the methodology page for the full data pipeline, dedup rules, and the refresh schedule, or browse by other dimensions: issues, products, or states.