Browse Companies

Explore all 145.5K companies with CFPB consumer complaints

145,512 companies

Sort by: Name Most Complaints Timely Response Most Recent
Company Complaints
window shutters 1
windows 2
Windy City Capital Management, LLC 3
Winklevoss Exchange LLC 970
WINN LAW GROUP, APC 114
WINNPOINTE CORPORATION 21
Winona Holdings, Inc. 10
winterize and make sure the property was insured. Unfortunately 1
Winthrop Financial Resources, LLC 12
wipe away the XXXX XXXX credit and send me a letter indicating that this account have been completely closed with XXXX balance. I am continuing to receive statements indicating that this account is still active.,,Bread Financial Holdings 1
wire 1
WIRE FRAUD 1
wire fraud against me under the color of authority through a series of coordin,Company believes it acted appropriately as authorized by contract or law,NAVY FEDERAL CREDIT UNION,AZ,85338,Servicemember,Consent provided,Web,2017-04-09,Closed with explanation,Yes,No,2426665 1
wire transfer services 3
wire transfers or similar cash-like transactions 2
wire trasnferring/taking {$18000.00} via the computer and ordering numerious gift cards. 1
wired XXXX XXXXXXXX ; on XX/XX/XXXX 1
wires 1
wires are showing and it appears as though the back upper part was hit by something tall. The FBI told me that forgery was not a crime when I called and explained it to them. I want justice. I will have to send all documents under separate cover. 1
wiring out somebody's money from Coinbase 1
Wisconsin 2
Wisconsin Housing and Economic Development Authority 3
Wisconsin Title Group, LLC 1
Wisconsin XXXX SSN : SS # : XXXX P.S. Please be aware that dependent upon your response 1
Wisconsin. I have never lived or moved to any other state 1
Wisdom Financial 1
Wise clearly stated in writing that if I failed to provide further account information 1
Wise Finance, LLC 5
wise.com at first began demanding my date-of-birth 1
wishing to confirm my request to be on various mailing lists. In that barrage of emails 1
witch 1
witch is ridicules because I conformed with XXXX five times that they have my new address on file. I asked to send the check on previous address or where I got the latter from KeyBank on XX/XX/XXXX or make a direct deposit but they told me that they can not. As well I send them the proof of the new address on email and fax 1
with XXXX XXXX '' in the subject line. 1
with 17 counts of inaccurate information and violations. 1
with 20 % down. 1
with 201 installments remaining 1
with 24 months of violations on record across multiple bureaus 1
with 3 days unaccounted for. Auction records indicated that they had not seen my car for 3 days on XX/XX/XXXX 1
with 5 months left in the year 1
with 87 % of the 189 reviews awarding only one star. found out that this is a common issue from many customers who filed for their travel insurance claim. This process is really confusing and long and it seems that most customers ended up giving up. I truly do not want to give up and would like to be provided the appropriate protection that Chase has promised its consumers. 1
with a Bank by XXXX '' account 1
with a one size fits all '' response that in no way addressed the problem. 1
with a .25 % break when I pay through auto-pay. The loan is estimated to be paid off by XXXX/XXXX/XXXX now and I can't figure out how much I am overpaying because if there has been no change in interest rate ( which I was not advised there was ) then it seems they charged me less money at the start when interest was highest 1
with a 0 % interest rate. 1
with a 30 day grace period to XX/XX/XXXX has been added to the account. 1
with a 40 year term 1
with a actual fact based answer. His every answer was I 'M not sure about that your Honor '' after the 3rd same answer 1
with a backlog schedule of at least 6 months to have appealed and won. Began a new employment XX/XX/XXXX 1
with a balance and ZERO delinquency. When I filed the first dispute in mid XXXX regarding the three other accounts 1
with a balance of {$0.00}. 1

What this index shows

This is the master index of every company that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database, mirrored on PlainComplaint and grouped by institution so a single company page rolls up every complaint filed against that company across every product, state, and year since 2011. The CFPB began collecting consumer complaints when it was established under the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 and has published them as a public dataset to give consumers, researchers, and journalists a window into how U.S. financial-services firms respond to customer concerns.

The default view is alphabetical by company name and paginated 50 companies per page. Use the sort controls to re-order by total complaint volume (highest first), timely-response percentage (best response track record first), or most recent complaint activity (companies with the freshest reports). Each row links to a dedicated company page showing year-over-year complaint trends, the top complaint products, complaint issues, top states by volume, and a year-by-year breakdown of complaint counts and response timeliness.

How to compare companies fairly

Raw complaint volume is a function of two things: how many customers the company serves, and how it handles those customers. A nationwide bank with tens of millions of accounts can show six-figure complaint counts simply because of its scale; a smaller regional lender with a few hundred complaints may actually have a higher per-customer complaint rate. The "Timely Response %" column shows the share of complaints the company answered within the CFPB's deadline — a stronger comparable metric across firms of different sizes. Pair it with the volume column to form a fuller picture, and dig into the company page for the breakdown by product so you can see whether issues are concentrated in a single line of business (for example, credit reporting) or spread across the entire firm.

Complaint records are consumer-submitted narratives. The CFPB does not adjudicate or verify the facts in each report before publishing; companies are given the opportunity to respond, dispute, or resolve. Many complaints are resolved with monetary or non-monetary relief. The strength of the dataset is in its scale — millions of records spanning every major U.S. consumer financial category — and its neutrality: it reports what consumers said, regardless of the company's perspective. Treat individual records accordingly, and lean on aggregate patterns (top issues, year-over-year trends, state distribution) when drawing conclusions.

What the dataset covers

The CFPB Consumer Complaint Database covers complaints against banks, credit-card issuers, mortgage servicers, debt collectors, payday lenders, student-loan servicers, money-transfer companies, prepaid-card issuers, credit bureaus, auto-finance lenders, and other financial products and services regulated by the agency. Complaints are categorized by product (the broad financial-services category) and sub-product, and again by issue (the specific consumer concern, e.g. "incorrect information on your report") and sub-issue. Year-by-year coverage runs from 2011 to present, with monthly refreshes published by the CFPB.

PlainComplaint refreshes from the agency's public release on a regular cadence and re-derives all aggregate counts, rankings, and trend lines on each refresh, so the page you're reading reflects the latest snapshot of the public database. See the methodology page for the full data pipeline, dedup rules, and the refresh schedule, or browse by other dimensions: issues, products, or states.