Total complaints
1
Filed since Whil
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows wires's complaint history from CFPB public records. 1 consumers have filed complaints since Whil. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Whil
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How wires's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I asked them to look into my husbands digital card and why it wasnt working. They asked me to do account verification. And I did. Without explanation | 1 |
| State | Complaints |
|---|---|
| everything. Declined every time. We called back and spoke to people all day. They said that letter was the only way we could verify our account. They proceeded to ask if we had another number we could use temporarily to receive a code to verify the account. I told them we did not. We asked if we could go into a branch in person to verify our identities and make a withdrawal so we werent without money. We were told they couldnt guarantee that that would work because they would still need to send the text to verify us. We verified SSNs | 1 |
| Issue | Complaints |
|---|---|
| XXXX XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
wires has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Whil, and the most recent logged activity is While on t, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, wires reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I asked them to look into my husbands digital card and why it wasnt working. They asked me to do account verification. And I did. Without explanation", and the single most common underlying issue is "XXXX XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating wires: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
wires has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
wires has a 0% timely response rate to CFPB complaints.
The most common issue reported against wires is "XXXX XXXX" in the "I asked them to look into my husbands digital card and why it wasnt working. They asked me to do account verification. And I did. Without explanation" product category.
Read our methodology — how this data is sourced, computed, and verified.