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Explore all 145.5K companies with CFPB consumer complaints

145,512 companies

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Company Complaints
which were my only incentive for doing business with Barclay 's in the first place. 1
which were negatively effected 1
which were never authorized. Despite this 1
which were not named 1
which were not opened 3
which were now at approximately {$150000.00} compared to {$50000.00} in XXXX when we had proven we had resolved our financial hardship. Upon successfully completed that plan in XXXX we were required to apply for assistance again and were again DENIED until I filed another complaint with CFPB. Another XXXX month plan was granted and successfully completed on XX/XX/XXXX. Select Portfolio Servicing on behalf of the other entities listed above communicated another denial for continued assistance in response to what they claim as a request dated XX/XX/XXXX 1
which were opened between XXXX and XXXX with balances ranging from {$820.00} to {$2500.00} 2
which were paid on time each month. 2
which were reduced to {$1200.00} 17 ) On or about XX/XX/XXXX 1
which were reported to the Bloomingdale 's Fraud Investigation Department '' 1
which were reported to the XXXX 's Fraud Investigation Department '' 1
which were submitted on XX/XX/XXXX. Despite this 1
which were the documents that had not been updated 1
which were the Social Security Administration and the Federal Deposit Insurance Corporation. He then gave more information on how to protect my identity. Then he told me I had to withdraw {$25000.00} from my savings account to ensure this transaction was stopped. I went to the bank to do this. I was not asked any questions and was given the money with two steps ID and code to the phone. XXXX 1
which were those in effect when I opened the account 1
which were unjustly diminished by an inaccurate billing. This is not a valid collection and must be removed from XXXX 1
which were used exclusively for illicit activities 1
which werent expected to even be mailed until XXXX. I stated this and provided everything that I could instead 1
which when talking to the VA and getting more information that XXXX is one of the 2 states that allow partial payments 1
which will again negatively affect me for the next 24 months ) 1
which will be after my required 2nd plasma donation. 1
which will be comprised of only the principal amount of {$2300.00} and interest amount of {$490.00}. We have enclosed copies of the letters we sent you on XX/XX/XXXX 1
which will be considered harassment. She didnt see any waivers that could be applied. And then 1
which will be found within the records of the full accounting of the bank record. 1
which will be more interest and more points if I don't agree. 1
which will be near impossible being exploited and robbed of my entire life savings by this merchant. I stress again this time period of the last few months where I have been XXXX unstable and having XXXX episodes is something I am seeking treatment for. This is a XXXX XXXX XXXX company taking advantage of someone who is XXXX XXXX with a XXXX protected under the XXXX XXXX XXXX. The merchant does not care whatsoever to help the user or restrict them such as myself 1
which will be paid for by the lender 1
which will become relevant later ). 1
which will cause me to incur late charges and fees. I have spent an immense amount of time and suffered much XXXX and stress during my attempts to resolve these payment issues. 1
which will erase all here,,Chime Financial Inc,TX,773XX,,Consent provided,Web,2022-12-31,Closed with explanation,Yes,N/A,6377625 1
which will further increase my debt burden. 1
which will go to the CFPB 's Civil Penalty Fund 1
which will kill any chance of acquiring any future construction loans. If there is anything you can do to help 1
which will lead to a LATE FEE 1
which will make it difficult for me to start over with another lender if Citizens denies my application. 1
which will not only add time that we are living in a health hazardous home but more finances I do not have. It is beyond immoral that a bank would rather spend thousands and put the consumer through XXXX to prove liability when presented with a blatant error that has placed them in a financial hardship and environmentally unsafe living conditions rather than use that money to make it right. Cardinal Financial is the definition of Greed and the FHA the definition of false advertisementXXXX XXXX XXXX XXXX negligence 1
which will not reduce the loan significantly. 1
which will put us out of business. I have reached out to numerous agencies 1
which will remain in our possession in accordance with applicable record retention requirements. We confirmed that we are accurately reporting your HELOC to the credit reporting agencies. Under the Fair Credit Reporting Act 1
which will result in approximately {$250.00} dollars in additional late fees for my mortgage and other bills. I have a copy of the printout showing that I am correct 1
which will result in negative credit reporting and negatively impact our ability to obtain future credit or loansXXXX XXXX XXXX caused by the XXXX and XXXX of dealing with this ongoing issue 1
which will result in the same conclusion by the court. The court will rule that either the mortgage is void and unenforceable or that XXXX XXXX will have to abide by the agreement made between XXXX representatives and myself and be ordered to add the missed payments to the end of the mortgage 1
which will secure for PNC more than XXXX % of the total amount of the original note 1
which will show any changes or the lack thereof. I expect these results to include all information requested 2
which will take more time. I thought the issue was saving tow yard fees. It is sitting in an impound lot now. She put me on hold. When she returned 1
which will take time and probably cause more charges to accumulate on my account. This process is not consumer-friendly and is causing issues with my credit. 1
which will then sell the loans to the issuing trust ( see attached XXXX XXXX XXXX XXXX XXXXXXXX XXXX ). XXXX has XXXX XXXX XXXX XXXX listed on its prospectus as an Investment Grade Rating Agency used to rate the notes they sell. Additional 1
which will then sell the loans to the issuing trust ( see attached XXXX XXXX XXXX XXXXXXXX Transaction Structure ). XXXX has XXXX XXXX XXXX XXXX listed on its prospectus as an Investment Grade Rating Agency used to rate the notes they sell. 2
which will XXXX any chance of acquiring any future construction loans. If there is anything you can do to help 1
which without disclose of this it's obviously securities fraud 3

What this index shows

This is the master index of every company that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database, mirrored on PlainComplaint and grouped by institution so a single company page rolls up every complaint filed against that company across every product, state, and year since 2011. The CFPB began collecting consumer complaints when it was established under the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 and has published them as a public dataset to give consumers, researchers, and journalists a window into how U.S. financial-services firms respond to customer concerns.

The default view is alphabetical by company name and paginated 50 companies per page. Use the sort controls to re-order by total complaint volume (highest first), timely-response percentage (best response track record first), or most recent complaint activity (companies with the freshest reports). Each row links to a dedicated company page showing year-over-year complaint trends, the top complaint products, complaint issues, top states by volume, and a year-by-year breakdown of complaint counts and response timeliness.

How to compare companies fairly

Raw complaint volume is a function of two things: how many customers the company serves, and how it handles those customers. A nationwide bank with tens of millions of accounts can show six-figure complaint counts simply because of its scale; a smaller regional lender with a few hundred complaints may actually have a higher per-customer complaint rate. The "Timely Response %" column shows the share of complaints the company answered within the CFPB's deadline, a stronger comparable metric across firms of different sizes. Pair it with the volume column to form a fuller picture, and dig into the company page for the breakdown by product so you can see whether issues are concentrated in a single line of business (for example, credit reporting) or spread across the entire firm.

Complaint records are consumer-submitted narratives. The CFPB does not adjudicate or verify the facts in each report before publishing; companies are given the opportunity to respond, dispute, or resolve. Many complaints are resolved with monetary or non-monetary relief. The strength of the dataset is in its scale, millions of records spanning every major U.S. consumer financial category, and its neutrality: it reports what consumers said, regardless of the company's perspective. Treat individual records accordingly, and lean on aggregate patterns (top issues, year-over-year trends, state distribution) when drawing conclusions.

What the dataset covers

The CFPB Consumer Complaint Database covers complaints against banks, credit-card issuers, mortgage servicers, debt collectors, payday lenders, student-loan servicers, money-transfer companies, prepaid-card issuers, credit bureaus, auto-finance lenders, and other financial products and services regulated by the agency. Complaints are categorized by product (the broad financial-services category) and sub-product, and again by issue (the specific consumer concern, e.g. "incorrect information on your report") and sub-issue. Year-by-year coverage runs from 2011 to present, with monthly refreshes published by the CFPB.

PlainComplaint refreshes from the agency's public release on a regular cadence and re-derives all aggregate counts, rankings, and trend lines on each refresh, so the page you're reading reflects the latest snapshot of the public database. See the methodology page for the full data pipeline, dedup rules, and the refresh schedule, or browse by other dimensions: issues, products, or states.