Total complaints
1
Filed since ATTA
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows which will remain in our possession in accordance with applicable record retention requirements. We confirmed that we are accurately reporting your HELOC to the credit reporting agencies. Under the Fair Credit Reporting Act's complaint history from CFPB public records. 1 consumers have filed complaints since ATTA. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since ATTA
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How which will remain in our possession in accordance with applicable record retention requirements. We confirmed that we are accurately reporting your HELOC to the credit reporting agencies. Under the Fair Credit Reporting Act's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| XXXX Final Letter XXXX ( XXXX MB ) Feedback requested STATUS Feedback requested on XX/XX/XXXX FEEDBACK DUE XX/XX/XXXX and ' '' ' -- -- -- -- -- -- -- -- -- -- complaint ending in XXXX Your HELOC was originated with Washington Mutual ( WaMu ) Bank | 1 |
| State | Complaints |
|---|---|
| we are required to ensure that our credit reporting is accurate. We can not change accurate credit reporting. This HELOC is closed to draws and is now in the repayment phase. The HELOC is currently due for the XX/XX/XXXX payment and all subsequent payments. | 1 |
| Issue | Complaints |
|---|---|
| including your account | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
which will remain in our possession in accordance with applicable record retention requirements. We confirmed that we are accurately reporting your HELOC to the credit reporting agencies. Under the Fair Credit Reporting Act has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to ATTA, and the most recent logged activity is ATTACHMENT, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, which will remain in our possession in accordance with applicable record retention requirements. We confirmed that we are accurately reporting your HELOC to the credit reporting agencies. Under the Fair Credit Reporting Act reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XXXX Final Letter XXXX ( XXXX MB ) Feedback requested STATUS Feedback requested on XX/XX/XXXX FEEDBACK DUE XX/XX/XXXX and ' '' ' -- -- -- -- -- -- -- -- -- -- complaint ending in XXXX Your HELOC was originated with Washington Mutual ( WaMu ) Bank", and the single most common underlying issue is "including your account".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating which will remain in our possession in accordance with applicable record retention requirements. We confirmed that we are accurately reporting your HELOC to the credit reporting agencies. Under the Fair Credit Reporting Act: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
which will remain in our possession in accordance with applicable record retention requirements. We confirmed that we are accurately reporting your HELOC to the credit reporting agencies. Under the Fair Credit Reporting Act has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
which will remain in our possession in accordance with applicable record retention requirements. We confirmed that we are accurately reporting your HELOC to the credit reporting agencies. Under the Fair Credit Reporting Act has a 0% timely response rate to CFPB complaints.
The most common issue reported against which will remain in our possession in accordance with applicable record retention requirements. We confirmed that we are accurately reporting your HELOC to the credit reporting agencies. Under the Fair Credit Reporting Act is "including your account" in the "XXXX Final Letter XXXX ( XXXX MB ) Feedback requested STATUS Feedback requested on XX/XX/XXXX FEEDBACK DUE XX/XX/XXXX and ' '' ' -- -- -- -- -- -- -- -- -- -- complaint ending in XXXX Your HELOC was originated with Washington Mutual ( WaMu ) Bank" product category.
Read our methodology — how this data is sourced, computed, and verified.