Browse Companies

Explore all 145.5K companies with CFPB consumer complaints

Company Complaints
which wont work and all of this will happen again. I cant stop a draft at my bank that they have no record of. 1
which would be a consumer report pursuant to 603. ( d ) ( 1 ) ( A ) of the FCRA making you NORTH SHORE EQUITIES 1
which would be a result of the breach with XXXX. ( see attached documents ) This leak included and not limited to my name 2
which would be a significant loss for me.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SIMMONS FIRST NATIONAL CORPORATION,FL,33141,,Consent provided,Web,2018-12-06,Closed with explanation,Yes,N/A,3093478 1
which would be a violation of FHA guidelines if FHA did not believe XXXX XXXX was no longer a party to this loan ( see attached Freedom Mortgage Document ). If XXXX XXXX is not considered a responsible party 1
which would be about 7-10 business days. They let me know there was nothing they could do to change my bill of {$890.00} 1
which would be about {$350.00} a month 1
which would be available to me for five years. 1
which would be cashing this check ( # XXXX XXXX that I have sent for {$100.00} 2
which would be found admissible in a court of law 1
which would be more than sufficient to look up my account. I got off the phone and did some additional research on Google and discovered that Credence RM has a track record for calling from local numbers 1
which would be paid into the CFPB 's victims relief fund. I am seeking civil money penalty fees to be paid to me from the CFPBs victims relief fund for the negligent and willful misconduct Experian has committed.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,OH,44256,,Consent provided,Web,2025-03-30,Closed with explanation,Yes,N/A,12730880 1
which would be paid into the CFPBs victims relief fund,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,LA,701XX,,Consent provided,Web,2025-01-07,Closed with explanation,Yes,N/A,11412125 1
which would be paid into the CFPBs victims relief fund. 2
which would be paid into the CFPBs victims relief fund.,,CAPITAL ONE FINANCIAL CORPORATION,TN,37040,Servicemember,Consent provided,Web,2025-01-16,Closed with explanation,Yes,N/A,11581832 1
which would be paid into the CFPBs victims relief fund.,,EQUIFAX 1
which would be paid into the CFPBs victims relief fund.,,JPMORGAN CHASE & CO.,NV,89031,Servicemember,Consent provided,Web,2025-01-24,Closed with explanation,Yes,N/A,11751700 1
which would be paid into the CFPBs victims relief fund.,,LEXISNEXIS,TX,76712,Servicemember,Consent provided,Web,2025-01-15,Closed with explanation,Yes,N/A,11539833 1
which would be paid into the CFPBs victims relief fund.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CORELOGIC INC,TX,76712,Servicemember,Consent provided,Web,2025-01-15,Closed with explanation,Yes,N/A,11552207 1
which would be paid into the CFPBs victims relief fund.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,GA,31602,Older American 1
which would be paid into the CFPBs victims relief fund.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,LA,XXXXX,,Consent provided,Web,2025-10-27,Closed with explanation,Yes,N/A,16856451 1
which would be paid into the CFPBs victims relief fund.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TN,37040,Servicemember,Consent provided,Web,2025-01-16,Closed with explanation,Yes,N/A,11581485 1
which would be paid into the CFPBs victims relief fund.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TX,76712,Servicemember,Consent provided,Web,2025-01-15,Closed with explanation,Yes,N/A,11553382 1
which would be paid into the CFPBs victims relief fund.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS 1
which would be reviewed. Once reviewed and the address is verified 1
which would be the {$2000.00} plus the interest it builds over the course of 2-3 days. That may amount to the price of a XXXX coffee for one person 's $ XXXX loan. But if you consider how many clients 1
which would be to replace the {$200000.00} fraudulently stolen from my account. It is absolutely appalling to me that Chase could allow this to happen. I have never performed any wire transfers within the 7 years of banking with Chase. Wire transfers is a very unusual activity 1
which would be XXXX weeks before due date 1
which would cash the same as a personal bank account check. XXXX XXXX said SLS demanded a personal bank check to be sent in. Meanwhile 1
which would clearly show me at the ATM making the deposit 1
which would consistently hang up without leaving me a voice message. I get a lot of spam calls 1
which would constitute a violation of my rights under federal law and continue to harm me financially 5
which would directly affect my personal balance. 1
which would distort my credit metrics through no fault of my own. 1
which would entitle me to legal compensation in addition to the initial amount + damages 1
which would establish your right to collect this alleged debt within 30 calendar days from the date of receipt of this letter. 2
which would happen if the PayPal agent consciously hung up on us. All XXXX agents who were helping me with the case all noted how unhelpful PayPal was being during the investigation. 1
which would happen if the XXXX agent consciously hung up on us. All Chase agents who were helping me with the case all noted how unhelpful XXXX was being during the investigation. 1
which would have amounted to over {$200.00} to their XXXX location. Their terms of service ( attached ) and website do not state that the buyer is responsible for return shipping costs 1
which would have been a huge load for me. INGO should not be asking people to write VOID across the checks if they are not going to accept the photo or be available to resolve the issue before they decline the entire transaction.,,Ingo Money 1
WHICH WOULD HAVE BEEN REIMBURSED 1
which would have been unreasonable for me to do 4
which would have been XX/XX/XXXX at the very latest. 2
which would have been XX/XX/XXXXXXXX at the very latest. 1
which would have enabled it to continue operating under stricter supervision. The company 's XXXX XXXX campus annual revenue was roughly {$20.00} million 1
which would have further risked my safety. He has also broken multiple orders in the past. It's just a piece of paper to him. 1
which would have helped to cover some of the increase in my escrow payments. Fifth Third refuses to remove my wife 's name from the primary mortgage despite these screw-ups. I can not afford the higher loan payments if I am forced to refinance. 1
which would have influenced my decision for school choice 1
which would have meant my moms account would have been open until XX/XX/XXXX. Since Wells Fargo is paying settlements for wrongful & illegal activity on accounts that were active in XXXX and Wells Fargo did not legally keep my moms account open for a full year 1
which would have not allowed him to take advantage of the 3.5 % down payment. This was all overseen by the mortgage broker. 1

What this index shows

This is the master index of every company that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database, mirrored on PlainComplaint and grouped by institution so a single company page rolls up every complaint filed against that company across every product, state, and year since 2011. The CFPB began collecting consumer complaints when it was established under the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 and has published them as a public dataset to give consumers, researchers, and journalists a window into how U.S. financial-services firms respond to customer concerns.

The default view is alphabetical by company name and paginated 50 companies per page. Use the sort controls to re-order by total complaint volume (highest first), timely-response percentage (best response track record first), or most recent complaint activity (companies with the freshest reports). Each row links to a dedicated company page showing year-over-year complaint trends, the top complaint products, complaint issues, top states by volume, and a year-by-year breakdown of complaint counts and response timeliness.

How to compare companies fairly

Raw complaint volume is a function of two things: how many customers the company serves, and how it handles those customers. A nationwide bank with tens of millions of accounts can show six-figure complaint counts simply because of its scale; a smaller regional lender with a few hundred complaints may actually have a higher per-customer complaint rate. The "Timely Response %" column shows the share of complaints the company answered within the CFPB's deadline, a stronger comparable metric across firms of different sizes. Pair it with the volume column to form a fuller picture, and dig into the company page for the breakdown by product so you can see whether issues are concentrated in a single line of business (for example, credit reporting) or spread across the entire firm.

Complaint records are consumer-submitted narratives. The CFPB does not adjudicate or verify the facts in each report before publishing; companies are given the opportunity to respond, dispute, or resolve. Many complaints are resolved with monetary or non-monetary relief. The strength of the dataset is in its scale, millions of records spanning every major U.S. consumer financial category, and its neutrality: it reports what consumers said, regardless of the company's perspective. Treat individual records accordingly, and lean on aggregate patterns (top issues, year-over-year trends, state distribution) when drawing conclusions.

What the dataset covers

The CFPB Consumer Complaint Database covers complaints against banks, credit-card issuers, mortgage servicers, debt collectors, payday lenders, student-loan servicers, money-transfer companies, prepaid-card issuers, credit bureaus, auto-finance lenders, and other financial products and services regulated by the agency. Complaints are categorized by product (the broad financial-services category) and sub-product, and again by issue (the specific consumer concern, e.g. "incorrect information on your report") and sub-issue. Year-by-year coverage runs from 2011 to present, with monthly refreshes published by the CFPB.

PlainComplaint refreshes from the agency's public release on a regular cadence and re-derives all aggregate counts, rankings, and trend lines on each refresh, so the page you're reading reflects the latest snapshot of the public database. See the methodology page for the full data pipeline, dedup rules, and the refresh schedule, or browse by other dimensions: issues, products, or states.