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Explore all 145.5K companies with CFPB consumer complaints

145,512 companies

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Company Complaints
which provides additional remedies for deceptive or unlawful conduct Any attempt to collect 4
which provides billing and other services to more than 600 hospitals nationwide. XXXX XXXX XXXX 2
which provides billing and other services to more than XXXX hospitals nationwide. XXXX XXXX XXXX 1
which provides critical emergency assistance to consumers and businesses affected by COVID-19 and includes provisions addressing consumer reporting requirements. 16
which provides critical emergency assistance to consumers and businesses affected by XXXX and includes provisions addressing consumer reporting requirements. 5
which provides for actual damages 5
which provides me the right to seek legal action for damages. 2
which pushed the overall balance to above XXXX XXXXXXXX. 1
which put me at a disadvantage.,,BMW Financial Services NA 1
which put my on hold several times while they reviewed my information but provided no resolution. They eventually sent me a new report 1
which put the account over the credit limit 1
which put us in this predicament 1
which puts me at risk of Identity Theft. 3
which qualifies as a natural disaster 3
which quickly make the total time wasted to use BOAs credit cards well over an hour with each operational failure 2
which raised my mortgage payments ( it is a floating rate mortgage ) 1
which raised significant security concerns. 1
which raises concerns about compliance with federal tax reporting requirements and further contradicts the assertion that the debt is still collectible in its reported form. The repeated reporting of this inaccurate information is causing significant damage to my credit profile and is in direct violation of my rights under federal law. The continued misrepresentation of this account on my credit report is willful 2
which raises concerns about whether a thorough and lawful review was conducted in accordance with FCRA guidelines. 1
which raises concerns that she may have been taken advantage of by Bank of America. 1
which raises further concern over the legitimacy of their reporting processes. 1
which raises further doubts as to its validity and substantiates the lack of uniformity and procedural reliability in your reporting practices. Legal Notice : If this account is not permanently deleted from both TransUnion and XXXX credit reports within five ( 5 ) calendar days of your receipt of this letter 1
which raises further doubts as to its validity and substantiates the lack of uniformity and procedural reliability in your reporting practices. Legal Notice : If this account is not permanently deleted from both XXXX and Equifax credit reports within five ( 5 ) calendar days of your receipt of this letter 3
which raises my concern that I might face eviction without warning. 1
which raises questions about whether the account is legally reportable. Continued reporting of unverifiable data after notice is considered willful noncompliance under FCRA XXXX and entitles me to damages under FCRA XXXX. The XXXX XXXX reporting guidelines also require that all account status 1
which raises serious concerns regarding unauthorized access to my personal and financial information raising concerns over a FERPA violation. Given this security lapse 2
which raises significant concerns regarding potential misuse of my personal data. 3
which reasonably could have been used to retire the low amount still on the books 1
which received the documentation confirming my eligibility for discharge. Unfortunately 1
which recorded the promissory note as a bank asset offset by a new bank liability. Claiming there was a loan 1
which references receipt of our prior letter. 1
which referred us to this website.,,HYUNDAI CAPITAL AMERICA,OH,441XX,Older American,Consent provided,Web,2015-04-02,Closed with explanation,Yes,No,1306266 1
which reflects a refusal to acknowledge or take responsibility for their conduct. 1
which reflects my last payment of {$160.00} 1
which reflects the date and amount of payments 1
which registered the room at XXXX degrees. I called XXXX XXXX and XXXX 1
which regulates communication in connection with debt collection. 2
which regulates the legal purposes for which consumer reports can be obtained. I have been in contact with agencies via writing and have evidence on hand 2
which Regulation E was designed to protect consumers from. I have requested the claim be reopened and they agreed but explained it will likely be denied again and that it will take an additional 10 business days 1
which remains unlawfully reported as a charge-off on my Equifax credit file. This account was never authorized to be charged off. The vehicle associated with this account was declared a total loss and fully settled through an insurance claim. At no time did I agree to any post-settlement financial liability or authorize the creation of a new debt or liability contract. The reported balance of {$3300.00} is completely unsupported by any valid 1
which renders these activities unfair. I'm entitled to payment under the FDCPA for each infraction 3
which renders these activities unfair. I'm enttied to payment under the FDCPA for each infraction 6
which reported 5 million borrowers as incorrectly having a loan deferment status in lieu of a current payment status. 1
which represent an important sum to me 1
which represent retail receivables that have been sold for legal purposes to securitization trusts but continue to be included in our consolidated financial statements 1
which represent variable interests in the respective securitization trusts from which those securities were issued. We do not consolidate the securitization trusts employed in these transactions as we do not have the power to direct the activities that most significantly impact the economic performance of these securitization trusts. We exclude these VIEs from the tables within this note because we do not consider our continuing involvement with these VIEs to be significant as we either solely invest in securities issued by the XXXX and were not involved in the design of the XXXX or no transfers have occurred between the XXXX and ourselves. Our maximum exposure to loss as a result of our involvement with these VIEs is the carrying value of the MSRs and investment securities on our consolidated balance sheets as well as our contractual obligations under loss sharing arrangements. See Note XXXX 1
which represents the original payment plus interest. 1
which require a permissible purpose for accessing and reporting consumer credit information. Under the Fair Credit Reporting Act ( FCRA ) 1
which require accuracy and consumer identity protection. Please remove these addresses immediately from my credit file. 1
which require accurate 4

What this index shows

This is the master index of every company that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database, mirrored on PlainComplaint and grouped by institution so a single company page rolls up every complaint filed against that company across every product, state, and year since 2011. The CFPB began collecting consumer complaints when it was established under the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 and has published them as a public dataset to give consumers, researchers, and journalists a window into how U.S. financial-services firms respond to customer concerns.

The default view is alphabetical by company name and paginated 50 companies per page. Use the sort controls to re-order by total complaint volume (highest first), timely-response percentage (best response track record first), or most recent complaint activity (companies with the freshest reports). Each row links to a dedicated company page showing year-over-year complaint trends, the top complaint products, complaint issues, top states by volume, and a year-by-year breakdown of complaint counts and response timeliness.

How to compare companies fairly

Raw complaint volume is a function of two things: how many customers the company serves, and how it handles those customers. A nationwide bank with tens of millions of accounts can show six-figure complaint counts simply because of its scale; a smaller regional lender with a few hundred complaints may actually have a higher per-customer complaint rate. The "Timely Response %" column shows the share of complaints the company answered within the CFPB's deadline, a stronger comparable metric across firms of different sizes. Pair it with the volume column to form a fuller picture, and dig into the company page for the breakdown by product so you can see whether issues are concentrated in a single line of business (for example, credit reporting) or spread across the entire firm.

Complaint records are consumer-submitted narratives. The CFPB does not adjudicate or verify the facts in each report before publishing; companies are given the opportunity to respond, dispute, or resolve. Many complaints are resolved with monetary or non-monetary relief. The strength of the dataset is in its scale, millions of records spanning every major U.S. consumer financial category, and its neutrality: it reports what consumers said, regardless of the company's perspective. Treat individual records accordingly, and lean on aggregate patterns (top issues, year-over-year trends, state distribution) when drawing conclusions.

What the dataset covers

The CFPB Consumer Complaint Database covers complaints against banks, credit-card issuers, mortgage servicers, debt collectors, payday lenders, student-loan servicers, money-transfer companies, prepaid-card issuers, credit bureaus, auto-finance lenders, and other financial products and services regulated by the agency. Complaints are categorized by product (the broad financial-services category) and sub-product, and again by issue (the specific consumer concern, e.g. "incorrect information on your report") and sub-issue. Year-by-year coverage runs from 2011 to present, with monthly refreshes published by the CFPB.

PlainComplaint refreshes from the agency's public release on a regular cadence and re-derives all aggregate counts, rankings, and trend lines on each refresh, so the page you're reading reflects the latest snapshot of the public database. See the methodology page for the full data pipeline, dedup rules, and the refresh schedule, or browse by other dimensions: issues, products, or states.