Total complaints
1
Filed since Note
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows which represent retail receivables that have been sold for legal purposes to securitization trusts but continue to be included in our consolidated financial statements's complaint history from CFPB public records. 1 consumers have filed complaints since Note. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Note
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How which represent retail receivables that have been sold for legal purposes to securitization trusts but continue to be included in our consolidated financial statements's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Net Finance receivables | 1 |
| State | Complaints |
|---|---|
| as discussed further in Note 8 Variable Interest Entities. Cash flows from these securitized retail receivables are available only for the repayment of debt issued by these trusts and other obligations arising from the securitization transactions. They are not available for payment of our other obligations or to satisfy claims of our other creditors. | 1 |
| Issue | Complaints |
|---|---|
| and includes deferred origination costs | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
which represent retail receivables that have been sold for legal purposes to securitization trusts but continue to be included in our consolidated financial statements has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Note, and the most recent logged activity is Note 3 Fin, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, which represent retail receivables that have been sold for legal purposes to securitization trusts but continue to be included in our consolidated financial statements reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Net Finance receivables", and the single most common underlying issue is "and includes deferred origination costs".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating which represent retail receivables that have been sold for legal purposes to securitization trusts but continue to be included in our consolidated financial statements: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
which represent retail receivables that have been sold for legal purposes to securitization trusts but continue to be included in our consolidated financial statements has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
which represent retail receivables that have been sold for legal purposes to securitization trusts but continue to be included in our consolidated financial statements has a 0% timely response rate to CFPB complaints.
The most common issue reported against which represent retail receivables that have been sold for legal purposes to securitization trusts but continue to be included in our consolidated financial statements is "and includes deferred origination costs" in the "Net Finance receivables" product category.
Read our methodology — how this data is sourced, computed, and verified.