Browse Companies

Explore all 145.5K companies with CFPB consumer complaints

145,512 companies

Sort by: Name Most Complaints Timely Response Most Recent
Company Complaints
and do so within 30 days of the dispute being filed. 1
and DOB OnXX/XX/XXXXI called Experian to see if they had received my appeal they claimed they had not created a record of the same. The telephone representative told basically told me good luck that the burden was on me and I would have to proof that the bankruptcy was not lawful. After this conversation and the incorrect 1
and DOB XXXX Which only emphasized the fraud as aforementioned above. 1
and Document # XXXX shows it is still on our statement and being carried over. This 2
and documentation 1
and documentation : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX These accounts require full investigative documentation NOT automated E-OSCAR responses. 1
and documentation authorizing any interest assessed. If this documentation can not be produced 2
and documentation bearing my signature ( if applicable ). 1
and documentation bearing my signature showing that I agreed to this obligation. 1
and documentation have been preserved and reviewed by counsel. Any misleading or evasive response to the CFPB will be treated as willful non-compliance.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Credit Control 1
and documentation of both medical need and business losses. We are requesting a legal review of this matter 1
and documentation of our XXXX money deposit 1
and documentation of the final XXXX balance or settlement. If XXXX can not substantiate a legitimate chargeoff with original records 1
and documentation of the other debt owed to The CBE Group 1
and documentation of the payments made in XXXX and PROOF that it was sent to XXXX. 1
and documentation of the verified information should be provided. 1
and documentation proving their legal right to collect on behalf of XXXX XXXX Bank XXXX. The accounts must be permanently deleted from all consumer reporting agencies. Reporting unverifiable and unauthorized information is not only harmful and unfair 1
and documentation related to this fraudulent account must be preserved for potential legal proceedings. 2
And documentation showing a valid chain of assignment ( XXXX XXXX XXXX XXXX NCS ). 1
and documentation showing how the amount was calculated. None of this has been provided. 1
and documentation showing how the balance was calculated. Sunrise Credit Services has provided none of this. 1
and documentation showing I legally resided at the property. 1
and documentation showing that billing complied with state law and the membership agreement. 1
and documentation showing the companys legal authority to collect. 1
and documentation showing the debt could not be verified. Despite this 1
and documentation showing their legal right to collect. 2
and documentation supporting the negative credit reporting ( past-due amounts 1
and documentation supporting the reported deficiency balance. 1
and documentation supporting their reporting decisions. I am also requesting that this complaint be used as a formal dispute under FCRA XXXX. Please hold Experian accountable for its repeated violations and ensure my rights under federal law are upheld.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,MI,48219,,Consent provided,Web,2025-07-05,Closed with explanation,Yes,N/A,14498484 1
and documentation. The representative claimed a letter was mailed on XX/XX/year> 2
and documented every contact. This is no longer a case of rogue agentsit is now a systemic failure of oversight 2
and documented evidence 1
and documented my request to be removed from marketing lists. 1
and documented NOT TO BE A MONEY LAUNDERER. Wells Fargo and the US Government are apparently discriminating against me in direct violation of many laws. Wells Fargo can not cite a single law that supports their assertion or position -- they unilaterally closed my account without my consent. 1
and documented permissible purpose. No such purpose exists when no approval 1
and documented reinvestigation of each disputed account 3. Delete or correct any information that can not be verified 4. Provide written confirmation of investigation results 5. Cease issuing false claims that my disputes are not from me Notice of Intent to Sue If these violations are not fully cured within thirty ( 30 ) days of receipt of this complaint 3
and documented that I preferred to receive the refund by mail. I was told to expect an email follow-up within XXXX days. 1
and documented through testimonial through that certificate of COMPLIANCE making undeniable lawful standing of the claim. 20
and documents conferring authority on defendant to collect debt. 16
and documents submitted elsewhere. Citibank has never explained when 1
and documents sufficient for me to determine the debts validity ). A bill or statement is not legal validation. Provide the original signed contract/authorization 2
and documents that they shared with me ). XXXX XXXX stated that he would get back with me but did not immediately but instead a received an email stating that I needed to verify how I was going to pay the additional down payment. I was confused and when I finally did talk to XXXX he was extremely rude and said very unhelpful. He told me that the information had been like that for the last six months however it was never communicated to me and I could've have easily made them aware that I did not have that type of money. I received several calls from Veterans United 1
and Dodd-Frank 1036 ( a ) ( 1 ) ( B ) 3
and DOE promised to start emailing borrowers on Friday XX/XX/XXXX to alert them that their debts from the cancelled loans would be eliminated within 30 to 90 days.,,Navient Solutions 1
and does 1
and does n't even need to look at my driver 's license for verification. Moving forward 1
and does not belong on my consumer report because it isnt debt 3
and does not comply with Metro 2 standards or FCRA requirements for complete and accurate data. The account XXXX XXXX XXXX XXXX XXXX opened on XX/XX/XXXX with a balance of {$760.00} is reported as a collection with inaccurate and unverifiable details 1
and does not contain an acknowledgment by a bank that the bank has received for deposit a sum of money or funds. Nelnet ServicingXXXX a bank 1
And does not embrace notes 1

What this index shows

This is the master index of every company that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database, mirrored on PlainComplaint and grouped by institution so a single company page rolls up every complaint filed against that company across every product, state, and year since 2011. The CFPB began collecting consumer complaints when it was established under the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 and has published them as a public dataset to give consumers, researchers, and journalists a window into how U.S. financial-services firms respond to customer concerns.

The default view is alphabetical by company name and paginated 50 companies per page. Use the sort controls to re-order by total complaint volume (highest first), timely-response percentage (best response track record first), or most recent complaint activity (companies with the freshest reports). Each row links to a dedicated company page showing year-over-year complaint trends, the top complaint products, complaint issues, top states by volume, and a year-by-year breakdown of complaint counts and response timeliness.

How to compare companies fairly

Raw complaint volume is a function of two things: how many customers the company serves, and how it handles those customers. A nationwide bank with tens of millions of accounts can show six-figure complaint counts simply because of its scale; a smaller regional lender with a few hundred complaints may actually have a higher per-customer complaint rate. The "Timely Response %" column shows the share of complaints the company answered within the CFPB's deadline, a stronger comparable metric across firms of different sizes. Pair it with the volume column to form a fuller picture, and dig into the company page for the breakdown by product so you can see whether issues are concentrated in a single line of business (for example, credit reporting) or spread across the entire firm.

Complaint records are consumer-submitted narratives. The CFPB does not adjudicate or verify the facts in each report before publishing; companies are given the opportunity to respond, dispute, or resolve. Many complaints are resolved with monetary or non-monetary relief. The strength of the dataset is in its scale, millions of records spanning every major U.S. consumer financial category, and its neutrality: it reports what consumers said, regardless of the company's perspective. Treat individual records accordingly, and lean on aggregate patterns (top issues, year-over-year trends, state distribution) when drawing conclusions.

What the dataset covers

The CFPB Consumer Complaint Database covers complaints against banks, credit-card issuers, mortgage servicers, debt collectors, payday lenders, student-loan servicers, money-transfer companies, prepaid-card issuers, credit bureaus, auto-finance lenders, and other financial products and services regulated by the agency. Complaints are categorized by product (the broad financial-services category) and sub-product, and again by issue (the specific consumer concern, e.g. "incorrect information on your report") and sub-issue. Year-by-year coverage runs from 2011 to present, with monthly refreshes published by the CFPB.

PlainComplaint refreshes from the agency's public release on a regular cadence and re-derives all aggregate counts, rankings, and trend lines on each refresh, so the page you're reading reflects the latest snapshot of the public database. See the methodology page for the full data pipeline, dedup rules, and the refresh schedule, or browse by other dimensions: issues, products, or states.