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Explore all 145.5K companies with CFPB consumer complaints

145,512 companies

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Company Complaints
and disrespect for my rights as a consumer are unconscionable. 1
and disrespectful of my familys religious beliefs. One of the staff members even thought it was funny to say to us 1
and disrespectful towards me ; she even attempted to defame my character. She raised her voice 3
and disrespectful. She went on to say i owed XXXX to XXXX XXXX XXXX from XX/XX/XXXX 1
and disrupted planning. 1
and disruption of my business and personal finances.,,JPMORGAN CHASE & CO.,IL,60532,,Consent provided,Web,2025-07-24,Closed with explanation,Yes,N/A,14859624 1
and disruption of my daily life.,,EQUIFAX 1
and disruption of my daily life.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS 1
and disruption to my life and responsibilities as a parent. 1
and disruption to my professional life and personal wellbeing. 2
and disruption to professional and personal responsibilities. 1
and disruptive. The agreed upon {$5.00} per month automatic payment stopped 1
and disseminate fraudulent and inaccurate consumer data 1
and disseminated by the Federal Government. Subject to certain exceptions 1
and disseminates account data to third parties without a legally sufficient agreement 1
and disseminating my late payments and debt to XXXX parties without my knowledge or consent or court order. If i would have been informed that Ally Financial would create 1
and disseminating records Publish notice of modifications to or the creation of systems of records in the Federal Register Maintain accurate 2
and dissemination of information about individuals by federal agencies. XXXX XXXX XXXX 1
and dissemination of information about individuals maintained in systems of records by federal agencies. A system of records refers to a group of records under the control of an agency from which information is retrieved by the name of the individual or by some identifier assigned to the individual. 3
and dissemination of information about individuals that is maintained in systems of records by federal agencies. A system of records is a group of records under the control of an agency from which information is retrieved by the name of the individual or by some identifier assigned to the individual. 3
and dissemination of information about individuals that is maintained in systems of records by federal agencies. A system of records is a group of records under the control of an agency from which information is retrieved by the name of the individual or by some identifier assigned to the individual. The Privacy Act prohibits the disclosure of a record about an individual from a system of records absent the written consent of the individual 13
and dissemination of personal information about individuals that is maintained in systems of records by federal agencies. While primarily applicable to federal agencies 2
and dissemination of personally identifiable information about individuals that is maintained in systems of records by federal agencies. 12
and distress caused by this unjustified action.,,JPMORGAN CHASE & CO.,TX,78520,,Consent provided,Web,2025-09-17,Closed with explanation,Yes,N/A,15991064 1
and distribution of my personal information. I have never authorized Innovis to maintain 1
and distributions to property owners. 1
and disturb the peace of my family and the community.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,CA,90630,,Consent provided,Web,2021-11-05,Closed with non-monetary relief,Yes,N/A,4881324 1
and Ditech Mortgage Corp 1
and do 1
and do it within 72 hours. If you refuse 1
and do n't even understand what the merchandise does. If anything 1
and do n't know who else to contact.,,CAPITAL ONE FINANCIAL CORPORATION,GA,313XX,Servicemember,Consent provided,Web,2017-10-24,Closed with explanation,Yes,N/A,2711214 1
and do not believe this practice to be legal under the FDCPA. The representative told me they were sorry 1
and Do not care about victims of fraud. They do not assist with fraud and continue to report fraudulent accounts 1
and do not clearly explain how to restrict EWS from sharing or using my data for purposes beyond what is legally required. 1
and do not demonstrate that the alleged balance is accurate or based on verified business records. 1
and do not encourage early payoffs. I hope that CFPB will investigate this company and bring justice to all who have been harmed by their illegal activity.,Company believes it acted appropriately as authorized by contract or law,TCN Inc,GA,314XX,,Consent provided,Web,2018-12-30,Closed with non-monetary relief,Yes,N/A,3094885 1
and do not have a XXXX to practice as a XXXX.,Company believes it acted appropriately as authorized by contract or law,GREAT LAKES,OK,73013,,Consent provided,Web,2016-07-14,Closed with explanation,Yes,Yes,2009104 1
and do not have time for such nonsense. I have been a good customer of SunTrust for a long time and they used to be a good company. However 1
and do not have to give them to me. It has been almost a year and I still do not know what violation I supposedly violated to justify closing my account or access to past records on the accounts. I want to know what violation and proof that I violated it. If in fact 1
and do not hold me liable for these unauthorized transactions that were reported promptly. I am protected by both VISA zero percent fraud protection guarantee 1
and do not make sense. I am unauthorized on all three on the accounts 3
and do not present a Guest with Travel Issues. 1
and do not provide countervailing benefits to consumers. 1
and do not reflect the {$0.00} balance reflected by the securities documents 2
and do not require any documentation. 12
and do not understand why I can not received a paid in full letter. 1
and do not want to close the account before we are sure these bills are set to be paid in another way ) 1
and do not want to lose it. it has been a gut feeling since this has all started 1
and do other advertisements to promote the book. The only thing XXXX did was create a website. They did not give me the information so I can log in myself. They did not publish the book -- it is nowhere to be found on XXXX or any other platform. They did not create the book trailer. I sent numerous email asking about all of the things I paid for and they apologized and stated they would do it. They never did. I requested a refund and then they went away. 1

What this index shows

This is the master index of every company that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database, mirrored on PlainComplaint and grouped by institution so a single company page rolls up every complaint filed against that company across every product, state, and year since 2011. The CFPB began collecting consumer complaints when it was established under the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 and has published them as a public dataset to give consumers, researchers, and journalists a window into how U.S. financial-services firms respond to customer concerns.

The default view is alphabetical by company name and paginated 50 companies per page. Use the sort controls to re-order by total complaint volume (highest first), timely-response percentage (best response track record first), or most recent complaint activity (companies with the freshest reports). Each row links to a dedicated company page showing year-over-year complaint trends, the top complaint products, complaint issues, top states by volume, and a year-by-year breakdown of complaint counts and response timeliness.

How to compare companies fairly

Raw complaint volume is a function of two things: how many customers the company serves, and how it handles those customers. A nationwide bank with tens of millions of accounts can show six-figure complaint counts simply because of its scale; a smaller regional lender with a few hundred complaints may actually have a higher per-customer complaint rate. The "Timely Response %" column shows the share of complaints the company answered within the CFPB's deadline — a stronger comparable metric across firms of different sizes. Pair it with the volume column to form a fuller picture, and dig into the company page for the breakdown by product so you can see whether issues are concentrated in a single line of business (for example, credit reporting) or spread across the entire firm.

Complaint records are consumer-submitted narratives. The CFPB does not adjudicate or verify the facts in each report before publishing; companies are given the opportunity to respond, dispute, or resolve. Many complaints are resolved with monetary or non-monetary relief. The strength of the dataset is in its scale — millions of records spanning every major U.S. consumer financial category — and its neutrality: it reports what consumers said, regardless of the company's perspective. Treat individual records accordingly, and lean on aggregate patterns (top issues, year-over-year trends, state distribution) when drawing conclusions.

What the dataset covers

The CFPB Consumer Complaint Database covers complaints against banks, credit-card issuers, mortgage servicers, debt collectors, payday lenders, student-loan servicers, money-transfer companies, prepaid-card issuers, credit bureaus, auto-finance lenders, and other financial products and services regulated by the agency. Complaints are categorized by product (the broad financial-services category) and sub-product, and again by issue (the specific consumer concern, e.g. "incorrect information on your report") and sub-issue. Year-by-year coverage runs from 2011 to present, with monthly refreshes published by the CFPB.

PlainComplaint refreshes from the agency's public release on a regular cadence and re-derives all aggregate counts, rankings, and trend lines on each refresh, so the page you're reading reflects the latest snapshot of the public database. See the methodology page for the full data pipeline, dedup rules, and the refresh schedule, or browse by other dimensions: issues, products, or states.