Total complaints
1
Filed since I we
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows and documents that they shared with me ). XXXX XXXX stated that he would get back with me but did not immediately but instead a received an email stating that I needed to verify how I was going to pay the additional down payment. I was confused and when I finally did talk to XXXX he was extremely rude and said very unhelpful. He told me that the information had been like that for the last six months however it was never communicated to me and I could've have easily made them aware that I did not have that type of money. I received several calls from Veterans United's complaint history from CFPB public records. 1 consumers have filed complaints since I we. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since I we
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How and documents that they shared with me ). XXXX XXXX stated that he would get back with me but did not immediately but instead a received an email stating that I needed to verify how I was going to pay the additional down payment. I was confused and when I finally did talk to XXXX he was extremely rude and said very unhelpful. He told me that the information had been like that for the last six months however it was never communicated to me and I could've have easily made them aware that I did not have that type of money. I received several calls from Veterans United's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I received notification from the builder that my scheduled closing date would be XX/XX/XXXX so I notified Veterans United immediately. On XX/XX/XXXX | 1 |
| State | Complaints |
|---|---|
| from other employees checking on my status of my house and checking in and no one mentioned additional money needed towards down payment. After all | 1 |
| Issue | Complaints |
|---|---|
| XXXX XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
and documents that they shared with me ). XXXX XXXX stated that he would get back with me but did not immediately but instead a received an email stating that I needed to verify how I was going to pay the additional down payment. I was confused and when I finally did talk to XXXX he was extremely rude and said very unhelpful. He told me that the information had been like that for the last six months however it was never communicated to me and I could've have easily made them aware that I did not have that type of money. I received several calls from Veterans United has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I we, and the most recent logged activity is I went und, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and documents that they shared with me ). XXXX XXXX stated that he would get back with me but did not immediately but instead a received an email stating that I needed to verify how I was going to pay the additional down payment. I was confused and when I finally did talk to XXXX he was extremely rude and said very unhelpful. He told me that the information had been like that for the last six months however it was never communicated to me and I could've have easily made them aware that I did not have that type of money. I received several calls from Veterans United reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I received notification from the builder that my scheduled closing date would be XX/XX/XXXX so I notified Veterans United immediately. On XX/XX/XXXX", and the single most common underlying issue is "XXXX XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and documents that they shared with me ). XXXX XXXX stated that he would get back with me but did not immediately but instead a received an email stating that I needed to verify how I was going to pay the additional down payment. I was confused and when I finally did talk to XXXX he was extremely rude and said very unhelpful. He told me that the information had been like that for the last six months however it was never communicated to me and I could've have easily made them aware that I did not have that type of money. I received several calls from Veterans United: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
and documents that they shared with me ). XXXX XXXX stated that he would get back with me but did not immediately but instead a received an email stating that I needed to verify how I was going to pay the additional down payment. I was confused and when I finally did talk to XXXX he was extremely rude and said very unhelpful. He told me that the information had been like that for the last six months however it was never communicated to me and I could've have easily made them aware that I did not have that type of money. I received several calls from Veterans United has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
and documents that they shared with me ). XXXX XXXX stated that he would get back with me but did not immediately but instead a received an email stating that I needed to verify how I was going to pay the additional down payment. I was confused and when I finally did talk to XXXX he was extremely rude and said very unhelpful. He told me that the information had been like that for the last six months however it was never communicated to me and I could've have easily made them aware that I did not have that type of money. I received several calls from Veterans United has a 0% timely response rate to CFPB complaints.
The most common issue reported against and documents that they shared with me ). XXXX XXXX stated that he would get back with me but did not immediately but instead a received an email stating that I needed to verify how I was going to pay the additional down payment. I was confused and when I finally did talk to XXXX he was extremely rude and said very unhelpful. He told me that the information had been like that for the last six months however it was never communicated to me and I could've have easily made them aware that I did not have that type of money. I received several calls from Veterans United is "XXXX XXXX" in the "I received notification from the builder that my scheduled closing date would be XX/XX/XXXX so I notified Veterans United immediately. On XX/XX/XXXX" product category.
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