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Explore all 145.5K companies with CFPB consumer complaints

145,512 companies

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Company Complaints
AND CORRECT INFORMATION ON A CONSUMER REPORT. 5
and correct or delete any information found to be inaccurate or unverifiable. T 1
and correct or delete disputed items. 1
and correct the negative impact on my credit report. 1
and correct. Explain to me what I did wrong and what I failed to do in this process 2
and corrected ; Be advised that failure to comply with this demand will result in formal litigation and regulatory complaints being filed against your 1
and corrected details of the terms of repayment. I was able to speak with XXXX XXXX 1
and corrected or deleted as required by law. Continued reporting of false information will compel me to escalate this matter 1
and corrected or removed from my credit report.,,EQUIFAX 1
and corrected or removed from my credit report.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,GA,317XX,,Consent provided,Web,2025-11-24,Closed with explanation,Yes,N/A,17486083 1
and corrected or removed from my credit report.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS 1
and corrected to reflect an accurate payment history. If the furnisher is unable to verify the alleged delinquency with real evidence 1
and correction of all inaccurate or unauthorized information listed above and confirmation in writing of all corrective actions taken.,,EQUIFAX 1
and correction of all inaccurate or unauthorized information listed above and confirmation in writing of all corrective actions taken.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,FL,33511,,Consent provided,Web,2025-10-21,Closed with explanation,Yes,N/A,16725926 1
and correction of all inaccurate or unauthorized information listed above and confirmation in writing of all corrective actions taken.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS 1
and correction of all internal records related to this transaction. 1
and correction of all listed items and demand a written confirmation of the results.,,EQUIFAX 1
and correction of all listed items and demand a written confirmation of the results.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,PA,19151,,Consent provided,Web,2025-09-02,Closed with explanation,Yes,N/A,15680551 1
and correction of all records.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WSFS FINANCIAL CORPORATION,PA,190XX,,Consent provided,Web,2026-01-07,Closed with explanation,Yes,N/A,18538136 1
and correction of CMGs handling of this case. Their conduct appears to violate : XXXX XXXX XXXX XXXX XXXX 1
and correction of records for this unlawful repossession.,,ALLY FINANCIAL INC.,TX,75007,,Consent provided,Web,2025-10-01,Closed with explanation,Yes,N/A,15727626 1
and correction or deletion of inaccurate information. 1
and correction or deletion of inaccurate or outdated information. Under the FDCPA 2
and correction/zeroing if canceled | | XXXXXXXX XXXX Installment ( closed ) | | Shows at least one 30day late in payment grid ( XXXX depending on line ) library+1. | Remaining balance {$0.00} but with derogatory late marker library. | Disputed as Payment history is incorrect ; I did not make a 30day late payment on this account 1
and correctness can not be verified 1
and Correspondence / error-resolution address as P.O. Box XXXX 1
and correspondence from the furnisher to substantiate this account. Reporting inaccurate information undermines the integrity of the credit reporting system and violates my rights. Unverified or false derogatory marks interfere with access to fair credit and financial opportunities. I demand prompt deletion and written confirmation of the reinvestigation results. Failure to act will result in formal complaints to CFPB and state authorities. This record also misrepresents my payment history to future lenders and constitutes harm under federal law. 1
and correspondence from the original company I place all of my orders with 1
and correspondence that confirm the status of the disputed items. 1
and correspondence with my attorney 1
and correspondence with the creditor 5
And correspondence with third parties or consumer reporting agencies. 1
and corrupted taking my {$3.00} XXXX properties and repeated XXXX discrimnatory serious crimes. XXXX bank never gave me {$10000.00} 2
and corrupted taking my {$3.00} XXXX properties and repeated XXXX discrimnatory serious crimes. XXXXXXXX XXXX never gave me {$10000.00} 1
and cost 1
and costs 1
and costs and reasonable attorney 's fees.A violation is willful when it is inconsistent with authoritative guidance from a relevant agency.,,EQUIFAX 1
and costs and reasonable attorney 's fees.A violation is willful when it is inconsistent with authoritative guidance from a relevant agency.,Company believes it acted appropriately as authorized by contract or law,NAVY FEDERAL CREDIT UNION,VA,23234,,Consent provided,Web,2023-02-21,Closed with explanation,Yes,N/A,6593467 1
and costs and reasonable attorney 's fees.A violation is willful when it is inconsistent with authoritative guidance from a relevant agency.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS 1
and costs as allowed by federal law. 3
and costs as permitted by federal law. 1
and costs associated with correcting these errors. 2
and costs for willful violations of federal and state law. 3
and costs incurred by myself and other parties involved 1
and costs to Class Counsel and an incentive award to the Class Representatives. This amount is called the Cash Fund. 1
and costs under 15 U.S.C. 1692k. 1
and costs under both FCRA and FDCPA. 2
and costs. 160
AND COSTS. 1
and costs. Additionally 3

What this index shows

This is the master index of every company that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database, mirrored on PlainComplaint and grouped by institution so a single company page rolls up every complaint filed against that company across every product, state, and year since 2011. The CFPB began collecting consumer complaints when it was established under the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 and has published them as a public dataset to give consumers, researchers, and journalists a window into how U.S. financial-services firms respond to customer concerns.

The default view is alphabetical by company name and paginated 50 companies per page. Use the sort controls to re-order by total complaint volume (highest first), timely-response percentage (best response track record first), or most recent complaint activity (companies with the freshest reports). Each row links to a dedicated company page showing year-over-year complaint trends, the top complaint products, complaint issues, top states by volume, and a year-by-year breakdown of complaint counts and response timeliness.

How to compare companies fairly

Raw complaint volume is a function of two things: how many customers the company serves, and how it handles those customers. A nationwide bank with tens of millions of accounts can show six-figure complaint counts simply because of its scale; a smaller regional lender with a few hundred complaints may actually have a higher per-customer complaint rate. The "Timely Response %" column shows the share of complaints the company answered within the CFPB's deadline — a stronger comparable metric across firms of different sizes. Pair it with the volume column to form a fuller picture, and dig into the company page for the breakdown by product so you can see whether issues are concentrated in a single line of business (for example, credit reporting) or spread across the entire firm.

Complaint records are consumer-submitted narratives. The CFPB does not adjudicate or verify the facts in each report before publishing; companies are given the opportunity to respond, dispute, or resolve. Many complaints are resolved with monetary or non-monetary relief. The strength of the dataset is in its scale — millions of records spanning every major U.S. consumer financial category — and its neutrality: it reports what consumers said, regardless of the company's perspective. Treat individual records accordingly, and lean on aggregate patterns (top issues, year-over-year trends, state distribution) when drawing conclusions.

What the dataset covers

The CFPB Consumer Complaint Database covers complaints against banks, credit-card issuers, mortgage servicers, debt collectors, payday lenders, student-loan servicers, money-transfer companies, prepaid-card issuers, credit bureaus, auto-finance lenders, and other financial products and services regulated by the agency. Complaints are categorized by product (the broad financial-services category) and sub-product, and again by issue (the specific consumer concern, e.g. "incorrect information on your report") and sub-issue. Year-by-year coverage runs from 2011 to present, with monthly refreshes published by the CFPB.

PlainComplaint refreshes from the agency's public release on a regular cadence and re-derives all aggregate counts, rankings, and trend lines on each refresh, so the page you're reading reflects the latest snapshot of the public database. See the methodology page for the full data pipeline, dedup rules, and the refresh schedule, or browse by other dimensions: issues, products, or states.