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Explore all 145.5K companies with CFPB consumer complaints

145,512 companies

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Company Complaints
and costs. Continued unlawful reporting or collection will result in litigation. 1
and costs.10 U.S.C . 987 ( f ) ( 5 ). Moreover 1
and could be arrested 1
and could be done online. She began to change the information 1
and could be paid off this year if they did n't add enormous charges every month 1
and could imply obligations I have never assumed.,,EQUIFAX 1
and could imply obligations I have never assumed.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,SC,29464,,Consent provided,Web,2025-12-15,Closed with explanation,Yes,N/A,18031920 1
and could imply obligations I have never assumed.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS 1
and could no longer afford for there to be this stain on my credit record. Arrangements were made with NCB to settle/resolve the debt 1
and could no longer afford for there to be this stain on my credit record. Arrangements were made with XXXX to settle/resolve the debt 1
and could not afford to pay hundreds of dollars for fraud. 1
and could not afford to pay XXXX of dollars for fraud. 1
and could not assure me that this would not entail another credit inquiry. 1
and could not be filled. 1
and could not be reported as such by Rushmore. 1
and could not be reported as such by XXXX. 1
and could not escalate my request to anyone who could review or explain the decision. 1
and could not have legally signed a contract or opened a credit card account. ( My wife is also listed jointly on this account 2
and could not have ordered such services because I was staying at XXXX XXXX XXXX XXXX XXXX at the time. 1
and could not have this report late 1
and could not have used my card in XXXX XXXX 1
and could not provide any specific timeline for resolution. They indicated that my case was escalated '' to a higher department '' but offered no way to directly contact this team or receive concrete updates 1
and could not reach accounting department. Meanwhile 1
and could not reverse my {$5.00} fee. 1
and could only enter a note. I had been requesting a case be opened and that I be able to submit electronic correspondence which would confirm the payment. However 1
and could possibly inadvertently provide the criminal with only more information 1
and couldn't believe they would do this. This was not what was said when I clicked on offer they put on my wells fargo account. 1
and counsel. 1
and counter claims by me have been fully and thoroughly reviewed by and adequately answered by your firm '' both prior to and since initiating this claim. 3
and counter suing me for their attorney expenses and holding me accountable for the balance after they sell the land 1
and counter-productive as many would say undoubtedly speaking. So 1
and countless hours of stress 1
and countless identical complaints from other consumers.,,TD BANK US HOLDING COMPANY,NJ,07039,,Consent provided,Web,2021-05-13,Closed with explanation,Yes,N/A,4374641 1
and county recorder says this is a legal description and acceptable for a modification. Chases position is I sold a portion of the property without notifying them and this created a clouded title and they do not know how much property I have. THE TITLE WAS CLOUDED WHEN CHASE APPROVED THE LOAN. Chase approves a loan on a clouded title and now refuses a modification because of a clouded title. 1
and court appearance records showing I showed up alone with NO ATTORNEY. 1
and court costs ( 15 U.S.C. 1681n and 1692k ). 1
and court costs ( XXXX ). 1
and court costs as provided under XXXX XXXX. XXXX and XXXX. 1
and court costs for willful or negligent noncompliance. 1
and court costs incurred as a result of your noncompliance. 1
and court costs This letter is not only a formal dispute under federal law but also serves as a legal preservation notice. Any failure to retain documentation related to this matter will be treated as a spoliation of evidence. 1
and court costs under 15 U.S.C. 1681n 1
and court costs. 30
and court costs. I expect a response within five ( 5 ) days from the receipt of this letter. Sincerely 1
and court costs. You are also now on notice of potential legal exposure due to your continued failure to follow reasonable procedures as required by federal law. 1
and court documents. 4
and court documents.,,EQUIFAX 1
and court documents.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TX,75070,,Consent provided,Web,2025-05-31,Closed with explanation,Yes,N/A,13827215 1
and court documents.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS 1
and court filings to pressure me into admitting liability for a debt that has never been properly validated 4. Shifted positions across complaints to avoid accountability ( e.g. 2

What this index shows

This is the master index of every company that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database, mirrored on PlainComplaint and grouped by institution so a single company page rolls up every complaint filed against that company across every product, state, and year since 2011. The CFPB began collecting consumer complaints when it was established under the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 and has published them as a public dataset to give consumers, researchers, and journalists a window into how U.S. financial-services firms respond to customer concerns.

The default view is alphabetical by company name and paginated 50 companies per page. Use the sort controls to re-order by total complaint volume (highest first), timely-response percentage (best response track record first), or most recent complaint activity (companies with the freshest reports). Each row links to a dedicated company page showing year-over-year complaint trends, the top complaint products, complaint issues, top states by volume, and a year-by-year breakdown of complaint counts and response timeliness.

How to compare companies fairly

Raw complaint volume is a function of two things: how many customers the company serves, and how it handles those customers. A nationwide bank with tens of millions of accounts can show six-figure complaint counts simply because of its scale; a smaller regional lender with a few hundred complaints may actually have a higher per-customer complaint rate. The "Timely Response %" column shows the share of complaints the company answered within the CFPB's deadline — a stronger comparable metric across firms of different sizes. Pair it with the volume column to form a fuller picture, and dig into the company page for the breakdown by product so you can see whether issues are concentrated in a single line of business (for example, credit reporting) or spread across the entire firm.

Complaint records are consumer-submitted narratives. The CFPB does not adjudicate or verify the facts in each report before publishing; companies are given the opportunity to respond, dispute, or resolve. Many complaints are resolved with monetary or non-monetary relief. The strength of the dataset is in its scale — millions of records spanning every major U.S. consumer financial category — and its neutrality: it reports what consumers said, regardless of the company's perspective. Treat individual records accordingly, and lean on aggregate patterns (top issues, year-over-year trends, state distribution) when drawing conclusions.

What the dataset covers

The CFPB Consumer Complaint Database covers complaints against banks, credit-card issuers, mortgage servicers, debt collectors, payday lenders, student-loan servicers, money-transfer companies, prepaid-card issuers, credit bureaus, auto-finance lenders, and other financial products and services regulated by the agency. Complaints are categorized by product (the broad financial-services category) and sub-product, and again by issue (the specific consumer concern, e.g. "incorrect information on your report") and sub-issue. Year-by-year coverage runs from 2011 to present, with monthly refreshes published by the CFPB.

PlainComplaint refreshes from the agency's public release on a regular cadence and re-derives all aggregate counts, rankings, and trend lines on each refresh, so the page you're reading reflects the latest snapshot of the public database. See the methodology page for the full data pipeline, dedup rules, and the refresh schedule, or browse by other dimensions: issues, products, or states.