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Explore all 145.5K companies with CFPB consumer complaints

145,512 companies

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Company Complaints
and contact through third parties. 1
and contact with any third party. 4
and contact with my relatives/roommates/associates. As well as to black list my social security number and bar any accounts past 1
and contact with third parties. 2
and contact with third parties. Any further communication must be in writing only and strictly limited to legally required notices. 1
and contacted BBVA. At this point 1
and contacted Chase via phone to inquire as to benefits for her situation - and was informed by a representative that the Trip Delay Reimbursement would apply for hotel and other expenses for that evening and the day of the XXXX. She used the card to pay for a hotel stay 1
and contacted customer service of XXXX XXXX XXXX. I told the situation that I had never received any statement email or any alert email when I missed my payment due dates in XX/XX/XXXX or XX/XX/XXXX until I received one in a few days before. They waived the late fees but did not waive the interest 1
and contacted my husband 1
and contacted XXXX XXXX to rectify the situation. As the purpose of credit reports are to accurately report my credit situation 2
and contacting me about this debt that I do not owe. 1
and contains no exempt amount 1
and content of notices ) . 3
and contested 1
and Continental Finance reported me being 30 days past due for thirty-five dollars ( {$35.00} XXXX. 1
and continue to charge me for products and services I do not have or did not get.,,DISCOVER BANK,FL,33625,Servicemember,Consent provided,Web,2019-12-27,Closed with explanation,Yes,N/A,3478244 1
and continue to do so 1
and continue to experience avoidable financial hardship.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,UNITED SERVICES AUTOMOBILE ASSOCIATION,SC,29223,,Consent provided,Web,2026-01-04,Closed with explanation,Yes,N/A,18452774 1
and continue to publish derogatory information without providing any evidence of its accuracy. 1
and continue to report false information that is negatively affecting my credit score and ability to obtain credit. 5
and continue to report these unverified 1
and continue to report this unverified 1
and continue to threaten to sue the beneficiary : XXXX 1
and continue to try to further extort me 1
and continue to unfairly damage my credit report. 1
and continued attempting unauthorized drafts even after formal disputes were filed and bank restorations processed. 1
and continued billing. 1
and continued collection efforts without validation. These complaints document the ongoing violations and your failure to act lawfully. 1
and continued denial of access to services for which I qualify. 1
and continued distress highlight ongoing failures in Wells Fargo 's investigation and response process. 1
and continued enforcement of an alleged debt. I am seeking restitution of {$27000.00} and correction of all account and credit reporting records. 1
and continued furnishing the account to credit bureaus. American Express repeatedly claims the account is mine based solely on the statement that payments were made using a XXXX account. However : American Express has never produced a signed application 1
and continued reporting constitutes wire fraud ( 18 U.S.C. 1343 ). 2
and continued reporting of disputed information 2
and continued reporting of inaccurate delinquency information both pre- and post-petition 1
and continued reporting of unverifiable information. 1
and continued sending me additional letters demanding payment 2
and continued through XX/XX/XXXX. 1
and continued to be debited from my bank account through XX/XX/XXXX ( as evidenced through my bank statements ). 1
and continued to charge me terminations and late fees etc. While XXXX is one of the company responsible for this issue 1
and continued to dodge my question with is collection efforts. 1
and continued to follow up. The most recent denial was for XX/XX/year>. 1
and continued to furnish this inaccurate and incomplete information 1
and continued to improve my credit rating 1
and continued unlawful reporting of credit information have placed you in direct violation of federal law. 1
and continues to affect my financial well-being. 1
and continues to cause harm despite being paid and closed more than a year ago.,Company believes it acted appropriately as authorized by contract or law,CCS Financial Services 1
and continues to cause stress and hardship for myself and my family.,,MOHELA,AL,35173,,Consent provided,Web,2024-11-12,Closed with explanation,Yes,N/A,10758945 1
and continues to charge interest on this amount. Capital One continues to violate applicable laws 1
and continues to harass me with these repeated attempts. XXXX has alerted me that Enhanced Recovery Co '' has Flagged my account for Collections ''. This will have DEVASTATING affects on my Credit score 1

What this index shows

This is the master index of every company that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database, mirrored on PlainComplaint and grouped by institution so a single company page rolls up every complaint filed against that company across every product, state, and year since 2011. The CFPB began collecting consumer complaints when it was established under the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 and has published them as a public dataset to give consumers, researchers, and journalists a window into how U.S. financial-services firms respond to customer concerns.

The default view is alphabetical by company name and paginated 50 companies per page. Use the sort controls to re-order by total complaint volume (highest first), timely-response percentage (best response track record first), or most recent complaint activity (companies with the freshest reports). Each row links to a dedicated company page showing year-over-year complaint trends, the top complaint products, complaint issues, top states by volume, and a year-by-year breakdown of complaint counts and response timeliness.

How to compare companies fairly

Raw complaint volume is a function of two things: how many customers the company serves, and how it handles those customers. A nationwide bank with tens of millions of accounts can show six-figure complaint counts simply because of its scale; a smaller regional lender with a few hundred complaints may actually have a higher per-customer complaint rate. The "Timely Response %" column shows the share of complaints the company answered within the CFPB's deadline — a stronger comparable metric across firms of different sizes. Pair it with the volume column to form a fuller picture, and dig into the company page for the breakdown by product so you can see whether issues are concentrated in a single line of business (for example, credit reporting) or spread across the entire firm.

Complaint records are consumer-submitted narratives. The CFPB does not adjudicate or verify the facts in each report before publishing; companies are given the opportunity to respond, dispute, or resolve. Many complaints are resolved with monetary or non-monetary relief. The strength of the dataset is in its scale — millions of records spanning every major U.S. consumer financial category — and its neutrality: it reports what consumers said, regardless of the company's perspective. Treat individual records accordingly, and lean on aggregate patterns (top issues, year-over-year trends, state distribution) when drawing conclusions.

What the dataset covers

The CFPB Consumer Complaint Database covers complaints against banks, credit-card issuers, mortgage servicers, debt collectors, payday lenders, student-loan servicers, money-transfer companies, prepaid-card issuers, credit bureaus, auto-finance lenders, and other financial products and services regulated by the agency. Complaints are categorized by product (the broad financial-services category) and sub-product, and again by issue (the specific consumer concern, e.g. "incorrect information on your report") and sub-issue. Year-by-year coverage runs from 2011 to present, with monthly refreshes published by the CFPB.

PlainComplaint refreshes from the agency's public release on a regular cadence and re-derives all aggregate counts, rankings, and trend lines on each refresh, so the page you're reading reflects the latest snapshot of the public database. See the methodology page for the full data pipeline, dedup rules, and the refresh schedule, or browse by other dimensions: issues, products, or states.