Total complaints
1
Filed since In X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows and contacted Chase via phone to inquire as to benefits for her situation - and was informed by a representative that the Trip Delay Reimbursement would apply for hotel and other expenses for that evening and the day of the XXXX. She used the card to pay for a hotel stay's complaint history from CFPB public records. 1 consumers have filed complaints since In X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since In X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How and contacted Chase via phone to inquire as to benefits for her situation - and was informed by a representative that the Trip Delay Reimbursement would apply for hotel and other expenses for that evening and the day of the XXXX. She used the card to pay for a hotel stay's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| my wife went on vacation to XXXX | 1 |
| State | Complaints |
|---|---|
| lunch and dinner | 1 |
| Issue | Complaints |
|---|---|
| on XXXX XXXX. On XX/XX/XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
and contacted Chase via phone to inquire as to benefits for her situation - and was informed by a representative that the Trip Delay Reimbursement would apply for hotel and other expenses for that evening and the day of the XXXX. She used the card to pay for a hotel stay has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to In X, and the most recent logged activity is In XXXX, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and contacted Chase via phone to inquire as to benefits for her situation - and was informed by a representative that the Trip Delay Reimbursement would apply for hotel and other expenses for that evening and the day of the XXXX. She used the card to pay for a hotel stay reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "my wife went on vacation to XXXX", and the single most common underlying issue is "on XXXX XXXX. On XX/XX/XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and contacted Chase via phone to inquire as to benefits for her situation - and was informed by a representative that the Trip Delay Reimbursement would apply for hotel and other expenses for that evening and the day of the XXXX. She used the card to pay for a hotel stay: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
and contacted Chase via phone to inquire as to benefits for her situation - and was informed by a representative that the Trip Delay Reimbursement would apply for hotel and other expenses for that evening and the day of the XXXX. She used the card to pay for a hotel stay has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
and contacted Chase via phone to inquire as to benefits for her situation - and was informed by a representative that the Trip Delay Reimbursement would apply for hotel and other expenses for that evening and the day of the XXXX. She used the card to pay for a hotel stay has a 0% timely response rate to CFPB complaints.
The most common issue reported against and contacted Chase via phone to inquire as to benefits for her situation - and was informed by a representative that the Trip Delay Reimbursement would apply for hotel and other expenses for that evening and the day of the XXXX. She used the card to pay for a hotel stay is "on XXXX XXXX. On XX/XX/XXXX" in the "my wife went on vacation to XXXX" product category.
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