Total complaints
1
Filed since age
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows and continues to charge interest on this amount. Capital One continues to violate applicable laws's complaint history from CFPB public records. 1 consumers have filed complaints since age. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since age
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How and continues to charge interest on this amount. Capital One continues to violate applicable laws's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| certified letter on XX/XX/2019 ( see attached correspondence dated XX/XX/2019 ) asserting claims and defenses and detailing the reasons for doing so. This letter was received by Capital One on XX/XX/2019 ( see certified return receipt dated XX/XX/2019 ). Although the letter allowed Captial One up to 60 days in which to take proper action ( well beyond that provided by law ) | 1 |
| State | Complaints |
|---|---|
| specifically U.S. Code of Regulations 1666 ( a-j ) as well as U.S. Code of Regulations 226.12 | 1 |
| Issue | Complaints |
|---|---|
| they did not even bother to respond to the letter. In the interim | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
and continues to charge interest on this amount. Capital One continues to violate applicable laws has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to age, and the most recent logged activity is age, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and continues to charge interest on this amount. Capital One continues to violate applicable laws reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "certified letter on XX/XX/2019 ( see attached correspondence dated XX/XX/2019 ) asserting claims and defenses and detailing the reasons for doing so. This letter was received by Capital One on XX/XX/2019 ( see certified return receipt dated XX/XX/2019 ). Although the letter allowed Captial One up to 60 days in which to take proper action ( well beyond that provided by law )", and the single most common underlying issue is "they did not even bother to respond to the letter. In the interim".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and continues to charge interest on this amount. Capital One continues to violate applicable laws: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
and continues to charge interest on this amount. Capital One continues to violate applicable laws has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
and continues to charge interest on this amount. Capital One continues to violate applicable laws has a 0% timely response rate to CFPB complaints.
The most common issue reported against and continues to charge interest on this amount. Capital One continues to violate applicable laws is "they did not even bother to respond to the letter. In the interim" in the "certified letter on XX/XX/2019 ( see attached correspondence dated XX/XX/2019 ) asserting claims and defenses and detailing the reasons for doing so. This letter was received by Capital One on XX/XX/2019 ( see certified return receipt dated XX/XX/2019 ). Although the letter allowed Captial One up to 60 days in which to take proper action ( well beyond that provided by law )" product category.
Read our methodology — how this data is sourced, computed, and verified.