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Explore all 145.5K companies with CFPB consumer complaints

145,512 companies

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Company Complaints
and constitutes a formal demand for immediate corrective action. 2
and constitutes a violation of FCRA XXXX ( a ) ( XXXX ) and XXXX ( b ) 1
and constitutes a willful disregard for consumer rights. 1
and constitutes both a factual and legal inaccuracy. Despite multiple attempts to rectify this erroneous information over the past years 2
and constitutes inaccurate reporting under the Fair Credit Reporting Act ( FCRA ). 1
and constitutes intentional obstruction of my rights under 605B. Such refusal perpetuates my financial injury and emotional distress. 2
and constitutional contract law. Failure to remove this erroneous data within 15 days will constitute willful non-compliance and fraud by estoppel 1
and constitutional contract law. Failure to remove this erroneous data within XXXX days will constitute willful non-compliance and fraud by estoppel 1
and constitutional contract law. Failure to remove this erroneous data within XXXX days will constitute willful non-compliance and fraud by estoppel 2
and constitutional due process protections. 1
and Constitutional Rights violations 1
and constitutional violation. 1
and consult with consumer protection attorneys if this is not resolved CONCLUSION : A federal court has determined that XXXX XXXX operated a fraudulent scheme. I reported this fraud to Discover in good faith 2 years ago. Discover made an error in denying my claim. That error is now proven by federal court judgment. 1
and consume regular amounts of lime or lemon juice 1
and Consumer Financial Protection Bureau. He advised that he believes there is a whole lot of wrongdoing here and it starts with me not being able to verify the debt they claim I owe. He stated he couldnt take me on because I am over income 1
and consumer information 1
and Consumer Information Indicator ( Field 11 ). Your continued reporting of a non-zero balance post-charge-off 1
and consumer negligence statutes You are now fully liable and have been legally notified. 6
and consumer protection failures. 1
and consumer protection laws.,,JPMORGAN CHASE & CO.,CT,06614,,Consent provided,Web,2025-10-17,Closed with explanation,Yes,N/A,16668094 1
and consumer protection principles.,,LEXISNEXIS,GA,30005,Servicemember,Consent provided,Web,2025-07-01,Closed with non-monetary relief,Yes,N/A,14406182 1
and consumer protection review.,,JPMORGAN CHASE & CO.,CA,91360,Older American,Consent provided,Web,2025-12-04,Closed with explanation,Yes,N/A,18111360 1
and consumer protection statutes. 2
and consumer protection. 1
and consumer reimbursement when fraud is confirmed. PayPal relied only on consistent login activity as proof 1
and Consumer Reporting Agencies. See : 15 U.S.C. 1681i ( a ) ( l ) ( ( A ) and 15 U.S.C. 1692g. 2
and consumer rights. 7
and Consumer/Account identifying informationare accurate 1
and consumers are entitled to receive Form 1099-C for tax purposes. In light of these circumstances 1
and consumers should be made aware of the interest rates 1
and consumers would not be protected. 1
and contact information 1
and contact information ; documentary evidence that I personally verified or used these addresses ; and certification of permissible purpose under FCRA Section 604. If no valid verification exists 6
and contact information for universitys payroll managers 1
and contact information of all furnishers or data sources used to verify the information. 1
and contact information of each individual at Capital One with whom Experian verified this information 1
and contact information of each individual Equifax contacted during the reinvestigation The date 1
and contact information of the entity that provided the information you used to verify the account. 14
and contact information of the furnishers who allegedly verified the information Any documentation or records used during the reinvestigation,,EQUIFAX 1
and contact information of the individual ( XXXX ) who verified the disputed accounts to ensure proper review. 1
and contact information of the original creditor for proper verification.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,TX,78216,,Consent provided,Web,2025-11-12,Closed with non-monetary relief,Yes,N/A,17190879 1
and contact information of the person or entity that verified the account The specific documents reviewed during verification The date and manner in which the verification was conducted For clarity and to prevent improper responses : I am not asserting identity theft I am not admitting ownership of this account I am requesting validation and verification only I am not using a third party or credit repair organization Whether I use a third party is irrelevant and not a permissible basis to deny or delay verification I have previously received frivolous and non-responsive form letters 1
and contact information of the person who verified the information The source 1
and contact information. Additionally 1
and contact me. They never did. The only information I then received was that of the new Loan SERVICERS. Now this loan that I had brought down to XXXX XXXX 1
and contact number of the individual who conducted verification Date 1
and contact of the data source used.,,EQUIFAX 1
and contact of the data source used.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS 1
and contact person of who holds the note 1
and contact the next person as instructed. During the numerous communications with XXXX and XXXX 1

What this index shows

This is the master index of every company that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database, mirrored on PlainComplaint and grouped by institution so a single company page rolls up every complaint filed against that company across every product, state, and year since 2011. The CFPB began collecting consumer complaints when it was established under the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 and has published them as a public dataset to give consumers, researchers, and journalists a window into how U.S. financial-services firms respond to customer concerns.

The default view is alphabetical by company name and paginated 50 companies per page. Use the sort controls to re-order by total complaint volume (highest first), timely-response percentage (best response track record first), or most recent complaint activity (companies with the freshest reports). Each row links to a dedicated company page showing year-over-year complaint trends, the top complaint products, complaint issues, top states by volume, and a year-by-year breakdown of complaint counts and response timeliness.

How to compare companies fairly

Raw complaint volume is a function of two things: how many customers the company serves, and how it handles those customers. A nationwide bank with tens of millions of accounts can show six-figure complaint counts simply because of its scale; a smaller regional lender with a few hundred complaints may actually have a higher per-customer complaint rate. The "Timely Response %" column shows the share of complaints the company answered within the CFPB's deadline — a stronger comparable metric across firms of different sizes. Pair it with the volume column to form a fuller picture, and dig into the company page for the breakdown by product so you can see whether issues are concentrated in a single line of business (for example, credit reporting) or spread across the entire firm.

Complaint records are consumer-submitted narratives. The CFPB does not adjudicate or verify the facts in each report before publishing; companies are given the opportunity to respond, dispute, or resolve. Many complaints are resolved with monetary or non-monetary relief. The strength of the dataset is in its scale — millions of records spanning every major U.S. consumer financial category — and its neutrality: it reports what consumers said, regardless of the company's perspective. Treat individual records accordingly, and lean on aggregate patterns (top issues, year-over-year trends, state distribution) when drawing conclusions.

What the dataset covers

The CFPB Consumer Complaint Database covers complaints against banks, credit-card issuers, mortgage servicers, debt collectors, payday lenders, student-loan servicers, money-transfer companies, prepaid-card issuers, credit bureaus, auto-finance lenders, and other financial products and services regulated by the agency. Complaints are categorized by product (the broad financial-services category) and sub-product, and again by issue (the specific consumer concern, e.g. "incorrect information on your report") and sub-issue. Year-by-year coverage runs from 2011 to present, with monthly refreshes published by the CFPB.

PlainComplaint refreshes from the agency's public release on a regular cadence and re-derives all aggregate counts, rankings, and trend lines on each refresh, so the page you're reading reflects the latest snapshot of the public database. See the methodology page for the full data pipeline, dedup rules, and the refresh schedule, or browse by other dimensions: issues, products, or states.