2026 data Public-data reference. official source

Companies: W

Companies starting with W that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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8.9K companies starting with "W"

Showing 1.1K–1.1K of 8.9K

Sort by: Name Most Complaints Timely Response
Company Complaints
we only receive monthly emails that our autopay payment has been received. 2
we only transfer FHA appraisals. Therefore 1
we operate our new business out of our home & pay our fair share of business & personal taxes. In sum 1
we ordered another four-point inspection 1
we owe two months 1
we owe {$1300.00}. For the past several months ( check the recordings ) 1
we paid both mortgages out-of-pocket for several months before securing a renter. 1
we paid it on time! LoanCare took 13 days to post it to our account. 1
We paid the balance in full 1
we paid {$1900.00}. On XX/XX/XXXX 1
we pay this mortgage automatically on time 1
We placed a hold on a check you deposited at a financial Center. The full amount isnt available yet.... A hold was placed on your check because check specific information indicates item may be returned. Additionally 1
we pointed out that we could not understand how personalized alert notifications were not activated 1
we proceeded to follow the instructions given. Being told not to make any payments during the modification period. And again 1
we provide credit-related information 1
we provide what they ask 1
we provided per Selenes request the governing master policy 1
we provided responses through XXXX. 1
we provided to him that we have a XXXX 1
we put a stop on the personal check of {$1900.00} ( but not the credit card payment ) until we could resolve the overpayment. One of the times we called 1
we re-entered a payment agreement with XXXX XXXX during that phone call stating that we would make a {$1000.00} payment that day in cash which we did and $ XXXX thereafter. 3
we reached out to them verbally and in writing aimed at a fair resolution but they adamantly assured us they will not make any changes to their reports to the credit bureaus. 1
we reached the Executive Resolution Department who promised us we would have the letter soon 1
we read every document and asked questions 1
we realized it was the BofA credit card account ending in xxxx. 1
we realized she was sold a Special Dealer Lease for High-Risk Groups akin to those used in faulty banking business practices/mortgage lending practices that led to the Great Recession of XX/XX/XXXX. 1
we realized Shellpoint used the insurance information provided by the closing lender rather than reviewing the Settlement statement which contained the actual insurer. You would think the servicer would use the Settlement statement as the basis for determining insurance ( and the nature of the loan transaction! ). 1
we realized that indeed 1
we really didnt know them. We were talking to a business that used their own cellphones and there was not a place that we could call that answered with Amerisave Mortgage Everything at this time also seemed like we were in a bait and switch scam and it really became to us that we really didnt know who these people really were. 1
we received a check covering only XXXX checks. The claim was it is beyond our threshold to return or adjust the check transition posted on the above mentioned. Amazingly their software has the threshold to pay out checks twice to a thief 1
we received a demand from XXXX XXXX 1
we received a letter advising us that the accounts were being closed under the Bank Secrecy Act ( BSA ). The Agent is one that pointed out the fraud to the Bank. While the BSA allows banks to close accounts for suspicious activity 1
we received a letter dated XX/XX/XXXX that they have hired a lawyer and STARTED the FORECLOSURE process on us. I had told her all along the 14 months that we have been communicating that I wanted to avoid that at all costs. At no point in her email to us did she say that she was going to foreclose on us before XXXX XXXX. 1
we received a letter explaining that they did not have any information on my prior payment history and the only information they were able to provide was a copy of the original promissory note from XXXX. I still have not received any accounting for all of the payments I made and the net result is I have student loans that exceed the original amount 1
we received a letter from Bayview dated XXXX XXXX unrelated to our NOE confirming they corrected the mailing address & requested the same HOA information that was sent on XXXX XXXX. Again 1
we received a letter from Citi stating that they completed the investigation and closed the dispute. Citi stated that we accepted responsibility by providing the account number for the transaction and that the charges totaling {$5300.00} would remain on our account. This charge was made in a fraudulent transaction that is obviously a scam for service that would not be provided.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CITIBANK 1
we received a letter from Ocwen Loan Servicing indicating that they are accepting the Discount Payoff '' for {$110000.00} and it was valid until XX/XX/XXXX. We continued working with XXXX XXXX XXXX by submitting all of the documentation that was requested of us. They had already approved us for the mortgage based on our credit scores as well as our income. Time was starting to run short and so our mortgage counselor requested additional time so that we would have ample time to make sure that everything was submitted to their specifications. Once we requested additional time 1
we received a letter in the mail stating that our claim has been denied 1
we received a letter in the mail stating that our current loan value was ~90 % and that we did not qualify for PMI removal. This value based off our homes original assessed value 1
we received a letter that the case had been closed and the transactions were found to be authorized! 1
we received a PAID IN FULL letter from in the amount of {$2200.00} from the XXXX XXXX Insurance offices showing this and sent it to PennyMac immediately via the client portal. This PAID IN FULL is through XX/XX/XXXX. PennyMac failed to implement this PAID IN FULL status for more than 30 days after being notified in a timely manner in the Notice of Error so we were told to upload it through the XXXX web page by our previous mortgage servicer. Even-though PennyMac has acknowledged in writing we will no longer be escrowing with PennyMac after XX/XX/XXXX 1
we received a payment of. The payment was returned by the issuing financial institution on XX/XX/XXXX 1
we received a spoof call from the hackers trying to authorize additional wires. The witnesses at the bank were XXXX XXXX and XXXX XXXX who saw that the phone call looked like it was coming from the Chase fraud department to my cell 1
we received an email from Chase notifying us that it received our dispute for the {$15000.00} transaction on XX/XX/XXXX 1
we received an email stating that the payment due date had passed 1
we received an escrow refund ; immediately afterward 1
we received another copy of our alleged original ink note from XXXX XXXX XXXX XXXX XXXX 1
we received another letter in the mail from BB & T dated XX/XX/XXXX. This letter said the following : We have determined based on the information you provided and a review of our records 1
we received new paperwork from a new recovery company today from XXXX XXXX XXXX. 1
we received notice late XXXX that XXXX has now sold our mortgage to XXXX XXXX XXXX 1

About this letter-indexed view

This page lists every company beginning with the letter W that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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