2026 data Public-data reference. official source

Companies: W

Companies starting with W that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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8.9K companies starting with "W"

Showing 1.0K–1.1K of 8.9K

Sort by: Name Most Complaints Timely Response
Company Complaints
we may not credit 1
we may reach out to you and ask you to review it or we may request additional information in order to present the strongest case to the merchant. 1
we may take actions to protect XXXX and our users. Unfortunately they had provided no reasoning as to why my account had been XXXX and there is over {$400.00} that belongs to me that I am not able to get back. The exact amount in the account is {$440.00} which was to be used towards a trip on XX/XX/XXXX. They have refused to work with me on resolving the issue and returning said money and i have no known violations on the platform.,,Paypal Holdings 1
we may take up to forty-five ( 45 ) days to investigate your complaint or question. If we decide to do this 1
we may use other reasonable means to return the P2P Payment to you 2
we messed up 1
we might be able to refinance down the line... But the damage done by Barclays ' refusal to remove these charges from my credit report 1
we might have been offered a more affordable monthly payment. 1
we missed a single payment 1
we must also wait until the charges actually clear to make a formal report for investigation. 1
we must assume that the collection attempt we received was approved by their firm.,,All State Credit Bureau 1
we must have you and them on the line to discuss the account. '' but my CC co refused to do so. I even faxed over all the documents to BofA CC dept. proved that I was out of country in XXXX for over a year 1
We must make a plan to pay 1
we must pay it because of the mistake that he made. I then asked if we had to pay off the auto loan because we were not getting the amount of money we planned on to upgrade the house and he said yes 1
We must receive payment of at least the Minimum Payment Due by the Payment Due Date disclosed on your billing statementYou must follow the Payment Conditions that we provide to you on your billing statement. Payments you make after the due date are considered late and reportable. USAA FSB provided the Agreement to you when you established each of your credit card accounts 1
we must receive the following information : Proving such statements limit my federal rights under the F.C.R.A. and make XXXX XXXX not compliant to the laws in place under the F.C.R.A. in regards to investigating consumer complaint directly with consumers. In which the C.F.P.B. clearly states the following on such topic : Enforcers may consider bringing an action under the FCRA when furnishers and consumer reporting agencies require consumers to provide documentation or proof documents 2
we must stop collection on any amount you dispute until we send you information that shows you owe the debt. You may use the form below or write to us without the form. You may also include supporting documents. 4
we must verify your identity. Therefore 1
we need a full year 's worth of solar bills and a full year of bills before solar or you can give us your username and password for your utility account and the savings team can get the bills they need. If we are in the wrong we will make it right by adding more panels to the system and or paying you the difference you paid to the utility company. Please continue to monitor the system and let us know if you have any issues 1
we need answers to this problem. The mangers name was XXXX 1
We need more information to process this '' -- and take me back to the very beginning where I needed to enter SSN and birthdate. I would do all of this 1
we need some help from CFPB. 1
we need some supporting documents : Additional Information Form Proof of Return/Cancellation Copy of Invoice or Sales receipt Response to the Merchant 's Documentation Any additional information related to your dispute You can upload and submit your documents by using our secure link. Dont reply to this email. 1
We need that money back. And 1
We need the information we requested in our previous message to re-secure your account. Your account will remain suspended until we receive this information. I replied once again letting them know no such document exists because the deposit they are referring to is not a tax deposit 2
we need to confirm your identity. 1
we need to invest big to stabilize the trade. She said 1
we need to know the telephone number at which you received our calls. 1
we need to submit a full payment of the remaining {$17000.00} for the payoff. We were then advised to contact XXXX the manager again and have him submit all appropriate documentation to clear the debt. 1
we need you to refund us {$9600.00} today to fix this 1
we needed 1
we needed to terminate the agreement to purchase the unit at XXXX XXXX. 1
we never got any letters stating that we have a right to speak with their financial counselor 1
we never got anymore paperwork with my correct name and so I called to see why and was told I needed to have asked for new paperwork to be sent out.. Yeah that did set good with me.. So in the meantime of waiting to get paperwork 1
we never had enough funds to qualify for the XXXX XXXX discounted rate and never indicated that we would. Our loan advisor did not suggest any alternative or compensation after acknowledging we actually only qualified for the higher rate. Given our title appointment was in XXXX XXXX and our close of escrow in XXXX XXXX 1
we never received a single offer. I could not sell it despite numerous efforts with multiple realtors. In the years since 1
we never received an email informing us about the issues. 1
we never received any updated loan agreement 1
we never received bill ) Until oneday I received a phone call that XXXX XXXX XXXX received a return to sender 1
we never received that amount. Soon after 1
we never requested that villas be held for our event. We stated that we do not request that any villas be held and we would check availability once a client book a villa on our website. ( Ensuring that at check-in 1
we never saw 1
we never saw your supporting employment statements 1
we no longer had the patience or desire to continue the conversation. 1
we no longer have control over your Points ''. 1
we noticed an additional amount of {$110.00} to our bill. This practice is outrageous thievery from their customers.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CITIBANK 1
we now received a letter dated XXXX XXXX 1
We obtained your credit score from the credit reporting agency and used it to make our decision. '' which is deception and contradicts everything that was recently said in the beginning of the letter about not being able to verify the information. 1
we offered {$550000.00} and the bank refused. Eventually the bank tremendous amount of power and resources to influence the court system demanded to the court to convert our XXXX XXXX XXXX XXXX XXXX XXXX bk and succeeded with the conversion from a XXXX XXXX to a XXXX XXXX. 1
we only did just receive this notice to pay online. Go to ww.w direct Recovery Services and click on the pay now link. Your account number is XXXX.,Company believes it acted appropriately as authorized by contract or law,Direct Recovery Services 1

About this letter-indexed view

This page lists every company beginning with the letter W that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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