Total complaints
1
Filed since On X
2026 data Public-data reference. official source
we received a letter advising us that the accounts were being closed under the Bank Secrecy Act ( BSA ). The Agent is one that pointed out the fraud to the Bank. While the BSA allows banks to close accounts for suspicious activity
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows we received a letter advising us that the accounts were being closed under the Bank Secrecy Act ( BSA ). The Agent is one that pointed out the fraud to the Bank. While the BSA allows banks to close accounts for suspicious activity's complaint history from CFPB public records. 1 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
On X
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
we received a letter advising us that the accounts were being closed under the Bank Secrecy Act ( BSA ). The Agent is one that pointed out the fraud to the Bank. While the BSA allows banks to close accounts for suspicious activity complaint mix by product
- XXXX XXXX 1 100.0% – 0% relief
How we received a letter advising us that the accounts were being closed under the Bank Secrecy Act ( BSA ). The Agent is one that pointed out the fraud to the Bank. While the BSA allows banks to close accounts for suspicious activity's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| XXXX XXXX | 1 |
Top States
| State | Complaints |
|---|---|
| this does not shield them from liability for their initial negligence in accepting a fraudulent document. has a duty of care to its customers. By accepting a fraudulent POA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| without coercion and duress safeguards were set in place to protect her from this happening again. We also asked the Bank Manger to advise their legal department as to the negligence as this we considered a teachable moment on spotting fraud. It appears while he fixed the accounts | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About we received a letter advising us that the accounts were being closed under the Bank Secrecy Act ( BSA ). The Agent is one that pointed out the fraud to the Bank. While the BSA allows banks to close accounts for suspicious activity
we received a letter advising us that the accounts were being closed under the Bank Secrecy Act ( BSA ). The Agent is one that pointed out the fraud to the Bank. While the BSA allows banks to close accounts for suspicious activity has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XX/XX/y, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, we received a letter advising us that the accounts were being closed under the Bank Secrecy Act ( BSA ). The Agent is one that pointed out the fraud to the Bank. While the BSA allows banks to close accounts for suspicious activity reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XXXX XXXX", and the single most common underlying issue is "without coercion and duress safeguards were set in place to protect her from this happening again. We also asked the Bank Manger to advise their legal department as to the negligence as this we considered a teachable moment on spotting fraud. It appears while he fixed the accounts".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating we received a letter advising us that the accounts were being closed under the Bank Secrecy Act ( BSA ). The Agent is one that pointed out the fraud to the Bank. While the BSA allows banks to close accounts for suspicious activity: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does we received a letter advising us that the accounts were being closed under the Bank Secrecy Act ( BSA ). The Agent is one that pointed out the fraud to the Bank. While the BSA allows banks to close accounts for suspicious activity have?
we received a letter advising us that the accounts were being closed under the Bank Secrecy Act ( BSA ). The Agent is one that pointed out the fraud to the Bank. While the BSA allows banks to close accounts for suspicious activity has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does we received a letter advising us that the accounts were being closed under the Bank Secrecy Act ( BSA ). The Agent is one that pointed out the fraud to the Bank. While the BSA allows banks to close accounts for suspicious activity respond to complaints on time?
we received a letter advising us that the accounts were being closed under the Bank Secrecy Act ( BSA ). The Agent is one that pointed out the fraud to the Bank. While the BSA allows banks to close accounts for suspicious activity has a 0% timely response rate to CFPB complaints.
What is the most common complaint about we received a letter advising us that the accounts were being closed under the Bank Secrecy Act ( BSA ). The Agent is one that pointed out the fraud to the Bank. While the BSA allows banks to close accounts for suspicious activity?
The most common issue reported against we received a letter advising us that the accounts were being closed under the Bank Secrecy Act ( BSA ). The Agent is one that pointed out the fraud to the Bank. While the BSA allows banks to close accounts for suspicious activity is "without coercion and duress safeguards were set in place to protect her from this happening again. We also asked the Bank Manger to advise their legal department as to the negligence as this we considered a teachable moment on spotting fraud. It appears while he fixed the accounts" in the "XXXX XXXX" product category.
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