Total complaints
1
Filed since My h
2026 data Public-data reference. official source
we proceeded to follow the instructions given. Being told not to make any payments during the modification period. And again
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows we proceeded to follow the instructions given. Being told not to make any payments during the modification period. And again's complaint history from CFPB public records. 1 consumers have filed complaints since My h. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
My h
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
we proceeded to follow the instructions given. Being told not to make any payments during the modification period. And again complaint mix by product
- as I 1 100.0% – 0% relief
How we proceeded to follow the instructions given. Being told not to make any payments during the modification period. And again's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| as I need a vehicle to get to work.there were other expenses that we also did not count on happening. I did try to make payments the best I could under the circumstances. Being in constant communication with the mortgage company during the month of XXXX. Being told all would be satisfied and not to worry . At the first part of XXXX | 1 |
Top States
| State | Complaints |
|---|---|
| these missing payments would then be tacked on to the end of the loan. We would then have to wait for an answer as to if we qualified for the modification. Moving forward knowing there would be no problem. We followed the instructions. | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| with the Loss and Litigation team | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About we proceeded to follow the instructions given. Being told not to make any payments during the modification period. And again
we proceeded to follow the instructions given. Being told not to make any payments during the modification period. And again has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to My h, and the most recent logged activity is My husband, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, we proceeded to follow the instructions given. Being told not to make any payments during the modification period. And again reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "as I need a vehicle to get to work.there were other expenses that we also did not count on happening. I did try to make payments the best I could under the circumstances. Being in constant communication with the mortgage company during the month of XXXX. Being told all would be satisfied and not to worry . At the first part of XXXX", and the single most common underlying issue is "with the Loss and Litigation team".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating we proceeded to follow the instructions given. Being told not to make any payments during the modification period. And again: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does we proceeded to follow the instructions given. Being told not to make any payments during the modification period. And again have?
we proceeded to follow the instructions given. Being told not to make any payments during the modification period. And again has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does we proceeded to follow the instructions given. Being told not to make any payments during the modification period. And again respond to complaints on time?
we proceeded to follow the instructions given. Being told not to make any payments during the modification period. And again has a 0% timely response rate to CFPB complaints.
What is the most common complaint about we proceeded to follow the instructions given. Being told not to make any payments during the modification period. And again?
The most common issue reported against we proceeded to follow the instructions given. Being told not to make any payments during the modification period. And again is "with the Loss and Litigation team" in the "as I need a vehicle to get to work.there were other expenses that we also did not count on happening. I did try to make payments the best I could under the circumstances. Being in constant communication with the mortgage company during the month of XXXX. Being told all would be satisfied and not to worry . At the first part of XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.
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