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Companies: W

Companies starting with W that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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8.9K companies starting with "W"

Showing 7.1K–7.2K of 8.9K

Sort by: Name Most Complaints Timely Response
Company Complaints
who was also listed on the lease. 1
who was also not available. 1
who was also the Appraisal Company that provided our ( deficient and erroneous ) appraisal. This is demonstrated on the closing statement in Section B 1
who was also unable to help and could not suggest how to resolve the issue. This means that my only method of paying my student loan ( XXXX XXXX XXXX XXXX XXXX XXXX ) is to pay via 'online chat ' with a live agent 1
who was an Officer of XXXX XXXX XXXX 1
who was assigned to my account 1
who was clearly already bent on rejecting our application. 1
who was cordial and who transferred my call 1
who was extremely agitated by this call 1
who was fighting back tears 1
who was finally able to tell me that the fraud department had found my card number on the dark web. 1
who was first mentioned to me above on XX/XX/XXXX 1
who was going to intervene to get this company to stop harassing me because I have a XXXX balance with XXXX XXXX XXXX. 1
who was handling my case. He later informed me that the individuals responsible for stealing my wallet had been arrested. 1
who was helpful ) outlined different steps. Still not having this resolved 1
who was her direct manager. She not only violated privacy laws 1
who was in charge of all Our family finances 6
who was in charge of terminating my accounts 1
who was incompetent. I shared my story & he didn't take in a word of it. I asked to escalate to a manager. While this was happening 1
who was instrumental in setting up the account 1
who was made aware of the situation and could corroborate the veracity of the information presented. To prevent further unauthorized transactions 1
who was mentally and emotionally XXXX XXXX XXXX XXXX 1
who was nice enough to extend our rate lock through Monday 1
who was not helpful and basically said I need to get more information from XXXX XXXX XXXXXXXX. My monthly loan payment is set to debit from my account towards the end of XXXX ( XXXX I believe ) and will deduct another {$650.00} from my account on top pf the {$9700.00}. I have done everything Axos has asked in terms of providing receipts from the wire transactions and I have reached out to XXXX XXXX XXXXXXXX to request additional information on Axos behalf and provided that information to Axos 1
who was not very helpful. 1
who was pressured into opening an account under false pretenses 1
who was quite helpful- regarding a notice I had received that I was eligible for an extension. XXXX said they are unable to respond to emails (I had emailed her about the account a couple of days previously) 1
who was supposed to be some kind of supervisor at the fraud call center. He told me that his supervisor 1
who was the current lender. I didnt realize they opened up a total separate loan with Citizens Pay. 1
who was the only one home when they arrived. The neighbors saw and witnessed this ugliness too. Thank God my young granddaughter and toddler age nephew and I weren't there to see that corruption. The illegal eviction was led by WFBNA 's real estate agent 1
who was the other bank so I could contact them? '' He said 1
who was the person XXXX fraud? Who is the victim? I ask these question because I know it is not a fraud and I can provide them documentations to prove that 1
who was the technician that fixed the broken ATM that my money was stucked in? 1
Who was this?????????. and date of last payment was XX/XX/XXXX. Equifax reporting payment status as collection/ charge-off 1
Who was this?????????. and date of last payment was XX/XX/XXXX. XXXX reporting payment status as collection/ charge-off 2
who was unable to assist me further other than contacting the same specialist who would not answer his inquiries either. He states he is unable to connect me to any other person or supervisor. I have been unable to resolve this situation despite my best 1
who was very helpful. I told her that the was told the account was froze 1
who was very nice but could not rectify the problem. 1
who was very patient and helpful. I don't know how to scan supporting docs right now and your website says that they will not be accepted later. But 1
who was with me on the previous leg of the trip 1
who was XXXX XXXX '' 1
who we initially wanted to add me on as a Joint Account Owner. Before my mother and I proceeded to sit down with XXXX 1
who we later found out was not in the department we wanted to speak with. We were informed at the end of the conversation with XXXX that he was XXXX 's supervisor and that he could escalate the call to his supervisor. At this point we decided to end the call with XXXX and continue to speak with XXXX. 1
who we next contacted 1
who went in the system manually and said that their XXXX '' system was putting my routing number through incorrectly!!! So 1
who were living there under false pretenses with a fraudulent lease. The police were called 1
who were offering considerably lower interest rates for private student loans ( almost half what Navient charge s in interest ). This was due to the fact that I was unable to show that I had n't missed a payment due to the repeated mistakes on taking payment reflected in my. I applied at the closure of XX/XX/XXXX to XXXX and was rejected 1
who were otherwise completely innocent of these events! Triggering the overnight catastrophe that resulted in the substantial devaluing of millions of American homeowner properties 1
who were poorly trained and located out of county. The issue was only resolved when I personally visited the branch to confirm the facts. 1
who were they. At this point I informed them that I was more than happy to continue with the arranged payments 1

About this letter-indexed view

This page lists every company beginning with the letter W that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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