2026 data Public-data reference. official source

Companies: W

Companies starting with W that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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8.9K companies starting with "W"

Showing 7.1K–7.1K of 8.9K

Sort by: Name Most Complaints Timely Response
Company Complaints
who then issued a check to me. Despite this 1
who then proceeded to advise that my modification was denied as of XX/XX/XXXX. My advocate representative advised that I was not given the opportunity to go over the letter dated XXXX requesting more documents. Ms. XXXX then advised that she was not denied because of the documents 1
who then reported me twice on my credit report 2
who then sells and assigns those same receivables to WF Card Issuance Trust. 1
who then spent several minutes reaching XXXX XXXX XXXX 1
who then stated 1
who then transferred me to a managers voicemail.. I left a polite voicemail for the account number.. never got a return phone call. 1
who then transferred me to XXXX. 1
who they say is the custodian of the account and today still has control of the account. My understanding 1
who they were made to or any other identifying information 1
who through his actions confirmed that I was performing a legitimate XXXX transaction ) 1
who told her that she would go directly to the specialist ( Mr. XXXX 1
who told me after multiple attempts they were unable to get in touch with our agent because the number they were given to contact him was always busy. 1
who told me he could not help me 1
who told me he heard me 1
who told me in no uncertain terms that Freedom Mortgage would not be paying our earthquake insurance premium out of our escrow account. I paid the premium out of pocket ( {$490.00} ) to avoid cancellation. 1
who told me it was my job to call the ATM manufacturer and that I should get my money back from them 1
who told me one thing and as cited in first progress 's response what i owed was incorrect. As displayed on my Equifax report I opened my cc in XX/XX/XXXX 1
who told me she agreed that the initial person was very rude as well - I then 1
who told me that because I had previously disputed a {$7.00} charge about a month ago 1
who told me that he had had the same exact situation happen to him. He told me that he simply disputed the delinquency status on his credit report 1
who told me that he would go ahead and request for another loan agreement to be sent out with the payments placed at the back of the loan. Each and every month 1
who told me that the collections department would not allow the account to be closed. Then I had to listed as the collections department spoke to the branch representative and not to me. The collections department said they could not do anything without the branch manager 's approval of the letters of administration and the death certificate that were already approved and in the system from a previous visit as well as having showed them to the estate department again today. Then we re-called the collections department and they did not want to speak to me 1
who told me that there is no way to unlink my ThankYou Rewards and XXXX account apart from cancelling my ThankYou Rewards account completely. The manager told me that even if I were a brand new Citi customer and used my credit card at XXXX 1
who told me that they could not verify my phone number and asked for a different phone number. I asked why my account was blocked and they told me that my account was flagged for fraud and they needed to send me a letter from the fraud department with a case file number. I was instructed to call back when I received the letter and they would be able to unlock my savings account.,,CITIBANK 1
who told me the computer automatically defaults to the Adverse Action Notification. I told him this was mistaken and not factual. My application was 1
who told me the same thing. I eventually also spoke to XXXX from the new accounts department in Maryland 1
who told me XXXX had retracted my loan on XX/XX/XXXX. My credit report then showed XXXX continued pulling my credit after the sale. 1
who told them point blank that Chase would not allow her to see any of my mother 's information from XXXX until XXXX. There was nothing more they claimed they could do and simply left a message for a Manager at Executive Services to call me 1
who told us she had been hired to take photos to sell the house 1
who took down all the information and then told me that they would begin processing this right away & I would receive a copy of the complaint/claim in the mail in 3-5 days. Well I immediately alerted all my creditors and landlord to relay this information 1
who took down the complaint. 1
who transferred me to Team Lead XXXX XXXX 1
who transferred me to the billing dispute department but stated they could not resolve disputes related to the small business credit card. I have continually been left without a resolution 1
who transferred me to the supervisor 1
who ultimately advised me that the approval was now declined ( even though I had already received it ). Obviously this caused no minor disruption in my personal life as now I was left in the lurch with the new home purchase falling through 1
who underwrites the XXXX linked to my XXXX XXXX account. At no time was the credit card not in my possession. 1
who updated the notes. She said she was requesting a review and gave me a case number. That day 1
who used to work for KeyBank 1
who usually argues with me about lying that I have made a payment. Once they find the payment 1
who verified accounts in question. 3
who Volkswagen Credit later informed me were their repossession agents 1
who want to solve this problem it should be success when they know the name of person. I didnt do anything wrong 1
who wants to trade my car and assume my SHARK LOAN 13.22 %. 1
who warned me not to contact the credit bureaus and agreed to get XXXX Legal Department to have the inquiry removed. However 1
who was 1
who was *supposed* to be a credit card specialist. '' In fact 1
who was able to listen to the entire 90 minute call from XXXX 1
who was acting on behalf of the bank 1
who was also defrauded by AFN for refusing to include this necessary legal verbiage which allows seller to sue. 1

About this letter-indexed view

This page lists every company beginning with the letter W that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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