2026 data Public-data reference. official source

Companies: W

Companies starting with W that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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8.9K companies starting with "W"

Showing 7.0K–7.0K of 8.9K

Sort by: Name Most Complaints Timely Response
Company Complaints
who routed me to someone who could assist. That person said that the money had been released. 1
who said he was available want awaiting my call. XXXX XXXX XXXX 1
who said he was going to get the customer care team to contact me. So remedy can be given to the principal XXXX XXXX. 1
who said he would pull my account back from credit collector and resolve it with me in house with documentation of a {$140.00} charge balance on # XXXX account. This never happened. 2
who said her ID is XXXX and indicated she is in Tennessee. XXXX also agreed I should be able to add my debit card ( as a payment source via the HDCS website ) 1
who said his name was XXXX. He arrogantly offered to process the existing {$100.00} courtesy credit if I agreed to accept it as a settlement based on their manufactured incident that I had accused XXXX XXXX of being a scammer. 1
who said it was a credit card issued and transferred me to the Credit Card Issuing services ; they said it was the bank accounts and transferred me back; same answer and back to the credit card company who then transferred me to XXXX XXXX 1
who said the account was still open. This after more than an hour trying to close the account.,,CAPITAL ONE FINANCIAL CORPORATION,NY,14850,,Consent provided,Web,2016-02-25,Closed with explanation,Yes,No,1805319 1
who said the accounts have been closed and nothing can be done or anyone to do to reverse. 1
who said their power had gone out the night before and she was dealing with other matters. She promised to call me back but never did. 1
who said they would check. The agent eventually said the investigation was concluded and that somebody had used MY IP address and created a new e-mail account 1
who said they would follow me. Does anyone at the chase bank. JP Morgan will hear of this too. With a XXXX XXXX XXXX 1
who saw the problem clearly and recognized that Amex had made yet another mistake by telling me everything was correct after my XX/XX/XXXX payment mistake ( Amex mistake # 2 ). The supervisor 1
who seemed to be a XXXX 1
who seems to only want to lie in response to yall at the CFPB 1
who sent me an itemized billing and offered me a settlement of {$750.00}. I refused any settlement because I disputed the services provided in detail and XXXX XXXX said he referred my entire matter to the NJ Public Defender Management for a decision on XXXX XXXX 1
who set up my Truist XXXX XXXX Credit Line account. 1
who should be very knowledgeable on this whole process and have a thorough understanding of VA loans and what you can and can not do 1
who signed papers were in fact unknowingly issuing unregulated securities for the sole benefit of investment banks. 1
who spent about XXXX minutes researching while I was on hold. She said they would look into it 1
who started a case for this matter ( XXXX XXXX : XXXX ). XXXX confirmed that the ticket was again fraudulent. The ticket had been purchased using gift certificates for amounts different from the {$890.00} charge on my credit card. And that the email address and other information associated with the ticket did not match my details. There were discrepancies in the PNR ( Passenger Name Record ) that she could not disclose. XXXX submitted an official case on my behalf 1
who stated in pertinent part In response to your request 1
who stated it should have been removed already but is unsure why it had not been. I asked XXXX to double check the file to confirm receipt and reach out to a manager while I was on the phone to have this updated. He chose not to research the file 1
who stated it was not her issue. I HAD TO TAKE THIS MATTER UP WITH BMO HARRIS ONLINE DEPARTMENT. I 1
who stated she was in training. After admitting the error 1
who stated that because we accepted the {$50.00} refund 1
who stated that it will take an additional XXXX hours. This response is unacceptable 1
who stated that she would follow up with me by calling on or before Wednesday 1
who stated that the credit department reps told her that the error in reporting may have been caused by someone failing to pay attention something when they responded to the CRA disputes and that the credit reps were reviewing my account and would be joining our call to further explain the reporting errors. The credit reps never joined our call. Instead 1
who stated that they don't have pre-approval 1
who stated that they mailed all the notices to our previous address. However 1
who stated the debt would be removed in XXXX days 1
who stated this was an Old National policy. Again 1
who submitted it to Chase Bank on or around XX/XX/2024. 1
who suffers from XXXX 1
who suggested bankruptcy as a method to push Wells Fargo to work with me. I borrowed {$4000.00} from a XXXX XXXX XXXX in XXXX and they are cashing my checks of {$400.00} every month. My lawyer friend has not sent me a bill. The Wells Fargo lawyer whom he contacted gave XXXX XXXX a copy of a Wells Fargo letter offering me a mortgage modification. It was dated XX/XX/XXXX 1
who takes advantage of military communities 1
who talked to his bankruptcy lawyer 1
who tells me that she sees the problem and that the previous advisors had not contacted the right person 1
who tend to be families with children. In many cases 1
WHO TESTIFIED OVER THE PHONE 1
who the loan is through. They got a response letter from the owner 1
WHO THE XXXX THEN 1
who then admitted to me 1
who then assured us they were sending it to their investigation group ( again ) and I would hear back by XX/XX/XXXX. I have not heard anything back from them 1
who then at the end of dealing with me told me I had dealt with a supervisor before 1
who then begins the day more anxious than usual. You have no right to do this. It is unethical and harassment 1
who then forwarded the call to XXXX in Military Escalations. All three promised that I would be contacted with an update within XXXX hours. I heard nothing. On XXXX XXXX 1
who then himself attempted to find ways to get resolution for this 1
who then informed me that my account was in the Recovery '' Department which when transferred to it the call was disconnected. I then sent another online inquiry ) via my online account to TD Retail Card Services ( copy at I just received a response to my XX/XX/23 online inquiry this morning ( copy attached ) 1

About this letter-indexed view

This page lists every company beginning with the letter W that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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