Total complaints
1
Filed since The
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows which was that XXXX presented the check first's complaint history from CFPB public records. 1 consumers have filed complaints since The . The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since The
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How which was that XXXX presented the check first's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| they have been altered from when I deposited them 30 days before. They were mobile deposited by a person named XXXX XXXX. I was very confused how this could have happened that one of these checks XXXX got paid for and the money taken from me. I continued to call Capitol One every couple days | 1 |
| State | Complaints |
|---|---|
| then lied and told me that it does not matter how long after you make a mobile deposit if someone takes the actual check into a bank that supersedes a mobile deposit | 1 |
| Issue | Complaints |
|---|---|
| and we would get a variety of answers. The issue is after repeated calls and my own visits to XXXX Bank I found the answer how this happened. Capitol One for some reason had not presented the check for payment | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
which was that XXXX presented the check first has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to The , and the most recent logged activity is The check , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, which was that XXXX presented the check first reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "they have been altered from when I deposited them 30 days before. They were mobile deposited by a person named XXXX XXXX. I was very confused how this could have happened that one of these checks XXXX got paid for and the money taken from me. I continued to call Capitol One every couple days", and the single most common underlying issue is "and we would get a variety of answers. The issue is after repeated calls and my own visits to XXXX Bank I found the answer how this happened. Capitol One for some reason had not presented the check for payment".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating which was that XXXX presented the check first: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
which was that XXXX presented the check first has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
which was that XXXX presented the check first has a 0% timely response rate to CFPB complaints.
The most common issue reported against which was that XXXX presented the check first is "and we would get a variety of answers. The issue is after repeated calls and my own visits to XXXX Bank I found the answer how this happened. Capitol One for some reason had not presented the check for payment" in the "they have been altered from when I deposited them 30 days before. They were mobile deposited by a person named XXXX XXXX. I was very confused how this could have happened that one of these checks XXXX got paid for and the money taken from me. I continued to call Capitol One every couple days" product category.
Read our methodology — how this data is sourced, computed, and verified.