Total complaints
1
Filed since On X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows which was to be taken away when the vendor ( XXXX ) refunded the disputed amounts. XXXX XXXX. informed me to speak with XXXX Fraud directly's complaint history from CFPB public records. 1 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since On X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How which was to be taken away when the vendor ( XXXX ) refunded the disputed amounts. XXXX XXXX. informed me to speak with XXXX Fraud directly's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I revisted XXXX XXXX XXXX at the same branch to discuss my options. He informed me he was out of the office until recently but would be happy to followup with my case. My XXXX and I spent about two hours doing a deep dive into the transactions of the bank account | 1 |
| State | Complaints |
|---|---|
| and explain to them circumstances. XXXX fraud department was less than helpful and told me these resolutions could only be sorted by my bank. I got on the phone with First Citizens fraud the day after | 1 |
| Issue | Complaints |
|---|---|
| together totalling to {$3100.00} of fraudulent charges. Refunds for those fraudulent charges were applied through various dates until concluding on XX/XX/XXXX. Only {$1900.00} has been refunded of the {$3100.00} amount | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
which was to be taken away when the vendor ( XXXX ) refunded the disputed amounts. XXXX XXXX. informed me to speak with XXXX Fraud directly has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XX/XX/X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, which was to be taken away when the vendor ( XXXX ) refunded the disputed amounts. XXXX XXXX. informed me to speak with XXXX Fraud directly reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I revisted XXXX XXXX XXXX at the same branch to discuss my options. He informed me he was out of the office until recently but would be happy to followup with my case. My XXXX and I spent about two hours doing a deep dive into the transactions of the bank account", and the single most common underlying issue is "together totalling to {$3100.00} of fraudulent charges. Refunds for those fraudulent charges were applied through various dates until concluding on XX/XX/XXXX. Only {$1900.00} has been refunded of the {$3100.00} amount".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating which was to be taken away when the vendor ( XXXX ) refunded the disputed amounts. XXXX XXXX. informed me to speak with XXXX Fraud directly: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
which was to be taken away when the vendor ( XXXX ) refunded the disputed amounts. XXXX XXXX. informed me to speak with XXXX Fraud directly has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
which was to be taken away when the vendor ( XXXX ) refunded the disputed amounts. XXXX XXXX. informed me to speak with XXXX Fraud directly has a 0% timely response rate to CFPB complaints.
The most common issue reported against which was to be taken away when the vendor ( XXXX ) refunded the disputed amounts. XXXX XXXX. informed me to speak with XXXX Fraud directly is "together totalling to {$3100.00} of fraudulent charges. Refunds for those fraudulent charges were applied through various dates until concluding on XX/XX/XXXX. Only {$1900.00} has been refunded of the {$3100.00} amount" in the "I revisted XXXX XXXX XXXX at the same branch to discuss my options. He informed me he was out of the office until recently but would be happy to followup with my case. My XXXX and I spent about two hours doing a deep dive into the transactions of the bank account" product category.
Read our methodology — how this data is sourced, computed, and verified.