2026 data Public-data reference. official source

Companies: T

Companies starting with T that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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13.5K companies starting with "T"

Showing 1.1K–1.1K of 13.5K

Sort by: Name Most Complaints Timely Response
Company Complaints
that nearly a year ago PayPal had not properly applied a {$540.00} debit 1
that neither the university nor XXXX has record of the payment. 1
that never happened. 2
that never happened. Despite repeated promises and assurances from KeyBank representatives and lawyers 1
that never happened. They put me in a repayment program and moved on. I called at least once or twice a month since then to get an update on the investigation. However 1
that no 1
that no amount showed past due for XXXX 1
that no calls should be made by your agency or company at my residence or workplace. If your agency attempts to make unlimited or computer generated calls to me or any third parties 2
that no charges went through successfully and I was not liable for any activity. 1
that no coupon codes were applied. NO response was provided to that request. 1
that no error occurred. 1
that no error occurred. Consequently 2
that no further evidence could be submitted 1
that no further withdrawal requests would be honored. 1
that no processing of the loan had been completed by XXXX XXXX prior to reassignment to a new processor. 1
that not only caused my XXXXXXXX XXXX Bankruptcy case to be dismissed 1
that not our problem anymore 1
that now there was a hold on my account and the new 1
that number is XXXX. I expect this complaint should be turned over to federal investigators because I am making a direct accusation that I am not the only victim of this fraud. I am sure they have done this to other people who think they are applying for a Payday Loan.,,Insikt 1
that obviously it was something that was done by simple request previously 1
that offer was denied because of the impending XX/XX/XXXX foreclosure date. 1
that on XXXX XXXX XXXX that my cell phone had been stolen. In response to my alert 1
that on-line promotion information is NEVER sent to the banking offices. Obviously this is in direct conflict with the information I was given when I discussed my complaint with Citi representatives by phone in late XXXX. At that time 1
that one confused me because she asked for the color of a XXXX XXXX car 1
that one rep 1
that only changed my account with XXXX 1
that our credit files contained a negative credit report. Our credit scores up to that point were good 2
that our reservation as a result was canceled 1
that payed for over a year all payments due 1
that payment cleared XXXX XXXX 1
that payment got taken for th e one of XXXX . <P/> In the month of XXXX 1
that payment had been previously made. 1
that payment is incorporated in the mortgage via the escrow account in the loan modification paperwork. I do not see how I can sign the loan modification paperwork until I am clear as to why Freedom Mortgage will not reimburse me the funds that are owed to me. As of todays date 1
that payment was not applied. 1
that PayPal should release my funds back. The PayPal rep said that she could and would start the process when I hung up. Two days later 1
that person had a attitude & was saying the merchants who refunded me reversed the payment & they didn't get all the refunds back 1
that PHHs actions have violated regulatory notification and servicing requirements at the expense of the borrower. It is as crystal clear as a cloudless sunny day. Why the resistance and refusal to acknowledge its shortcomings and address them? Your office has the responsibility to be impartial and fair. Not asking for anything else 1
that posted to your account between XX/XX/XXXX 1
that provides information relating to consumers to one or more credit reporting agencies for inclusion in a credit report. ) '',,EQUIFAX 1
that provides information relating to consumers to one or more credit reporting agencies for inclusion in a credit report. ) '',Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,VA,22003,,Consent provided,Web,2023-03-26,Closed with non-monetary relief,Yes,N/A,6751825 1
that provides information relating to consumers to one or more credit reporting agencies for inclusion in a credit report. ),,CAPITAL ONE FINANCIAL CORPORATION,SC,29210,Servicemember,Consent provided,Web,2022-08-14,Closed with explanation,Yes,N/A,5878116 1
that question would never be answered. I called the number provided in the first report 1
that read 1
that reads 1
THAT reflects in my acct ... ... 1
that regardless of how well I work and try my best to pay on time 2
that remain unverified despite formal disputes 1
that rep had cancelled my card and processed a request for a new card for delivery by regular mail to my home address in 4 to 7 business days! That leaves me in a different state without the credit card that I need to get home! Citi did not care one bit about stranding me. All 3 of the reps I talked to just kept repeating the same script 1
that reporting to the credit bureaus is discretionary and not mandatory requirement. NFCU effectively admitted in writing in an internal email to me through the secure e-messaging platform 1
that reporting to the credit bureaus is discretionary and not mandatory requirement. XXXX effectively admitted in writing in an internal email to me through the secure e-messaging platform 1

About this letter-indexed view

This page lists every company beginning with the letter T that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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