Total complaints
1
Filed since Mont
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows that only changed my account with XXXX's complaint history from CFPB public records. 1 consumers have filed complaints since Mont. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Mont
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How that only changed my account with XXXX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| so I ignored the calls. When I blocked the XXXX 800 number | 1 |
| State | Complaints |
|---|---|
| but not with their credit department. How is a consumer suppose to know this? The credit department still had my previous address at XXXX XXXX XXXX XXXX on file. What they didnt know is that I still own that home and I rent it out. My tenant is a close personal friend who always passes along my mail | 1 |
| Issue | Complaints |
|---|---|
| had somehow grown into such an outrageous charge. I was driving when I spoke with the credit department and was therefore not able to take notes. She told me that when I paid my bill in person | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
that only changed my account with XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Mont, and the most recent logged activity is Months go , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, that only changed my account with XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "so I ignored the calls. When I blocked the XXXX 800 number", and the single most common underlying issue is "had somehow grown into such an outrageous charge. I was driving when I spoke with the credit department and was therefore not able to take notes. She told me that when I paid my bill in person".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating that only changed my account with XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
that only changed my account with XXXX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
that only changed my account with XXXX has a 0% timely response rate to CFPB complaints.
The most common issue reported against that only changed my account with XXXX is "had somehow grown into such an outrageous charge. I was driving when I spoke with the credit department and was therefore not able to take notes. She told me that when I paid my bill in person" in the "so I ignored the calls. When I blocked the XXXX 800 number" product category.
Read our methodology — how this data is sourced, computed, and verified.