Total complaints
1
Filed since One
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows that never happened. They put me in a repayment program and moved on. I called at least once or twice a month since then to get an update on the investigation. However's complaint history from CFPB public records. 1 consumers have filed complaints since One . The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since One
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How that never happened. They put me in a repayment program and moved on. I called at least once or twice a month since then to get an update on the investigation. However's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I asked my financial aid advsior to fill out my paperwork. She either accidentally or on purpose | 1 |
| State | Complaints |
|---|---|
| when I called back I received a different answer everytime. The final time I called was on XXXX XXXX when a representative told me she would follow up with me that following Monday. That following Monday came and she did not call back. I gave it a week and she didnt call. So I assumed she was busy and she would get back to me within 2 weeks. Well | 1 |
| Issue | Complaints |
|---|---|
| in XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
that never happened. They put me in a repayment program and moved on. I called at least once or twice a month since then to get an update on the investigation. However has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to One , and the most recent logged activity is One to rep, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, that never happened. They put me in a repayment program and moved on. I called at least once or twice a month since then to get an update on the investigation. However reports a 0% timely-response rate and has closed 100% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I asked my financial aid advsior to fill out my paperwork. She either accidentally or on purpose", and the single most common underlying issue is "in XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating that never happened. They put me in a repayment program and moved on. I called at least once or twice a month since then to get an update on the investigation. However: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
that never happened. They put me in a repayment program and moved on. I called at least once or twice a month since then to get an update on the investigation. However has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
that never happened. They put me in a repayment program and moved on. I called at least once or twice a month since then to get an update on the investigation. However has a 0% timely response rate to CFPB complaints.
The most common issue reported against that never happened. They put me in a repayment program and moved on. I called at least once or twice a month since then to get an update on the investigation. However is "in XXXX" in the "I asked my financial aid advsior to fill out my paperwork. She either accidentally or on purpose" product category.
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