2026 data Public-data reference. official source

Companies: S

Companies starting with S that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

5.5K companies starting with "S"

Showing 3.7K–3.7K of 5.5K

Company Complaints
so we won't process requests unless they come directly from you or an authorized third party. '' This response is inaccurate and concerning 1
so we would end up losing {$900.00} + {$500.00} ( this math didnt make sense to me either but XXXX XXXX was such a hassle to deal with 1
so we would have to go through the set up process again to keep using it. 1
so Wednesday 1
So what do you want me to do about this? and then casually suggested that I just apply for a new card. 1
so what fees could I have incurred? 1
so what he informed me and was trying to educate me about does not apply to my situation. 1
so what if their statements 1
so what is the point of repeatedly mentioning this without really addressing the problem. He then went on to say we only have your mailing address on file 1
so what part of the system are you guys waiting to update. He became more rude and frustrated with us and stopped talking. Then said hello after any question I asked. He would not confirm the address the disputes were going to 2
so what relationship? I asked her what they do with my money for three days and she said we do n't have it. '' Then where is it? '' I asked. I do n't know. '' She said. Seriously? She also said 1
So whats the issue youre calling about today? And Id be asked to explain it ALL OVER AGAIN. Talk about frustrating. 1
so when I call I just give them my social security number. 1
so when I emailed my school to tell them I redid my PARENT PLUS LOAN I was told that since the school year had ended 1
so when they did initiate a warning email 1
so when they then did not allow me to renew the loan I found myself facing late bills and overdraft fees. I would caution anyone against using this companys services.,,LendUp Loans LLC,CA,92083,,Consent provided,Web,2020-08-11,Closed with explanation,Yes,N/A,3789144 1
so where do consumers reclaim privacy data exposed? 1
so whether or not they participate is unknown. 1
So which is it? Is Nationstar attempting to deceive the Homeowners and subsequently XXXX? Do Nationstar enjoy violating the Good Faith Doctrine when communicating with government entities such as the XXXX? Providing incorrect information to Homeowners XXXX who like to do their due diligence 1
so who is higher than you that I can talk to?? 1
so who knows what delays might take place. 1
so why are they even allowed to be in business? What service are they really providing business?,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Fidelity National Information Services 1
so why ca n't I access both accounts? I have been told 1
so why did XXXX charged me {$570.00}? When she did not provide any service 1
so why does that matter ''. He claimed to be acting in my interest to balance things out on the Closing Document so we could proceed with closing ''. XXXX was on speaker phone and the full exchange was witnessed by my wife. It is very evident to me what the lender is trying to do here and consider it fraudulent. He reiterated at the end that he doesn't care if I close at this point and can take it or leave it ''. I have notified the closing attorney 1
so why is Flagship Credit not reporting correctly? 1
so why is it still on my credit report? 15 U.S Code 1681s-2 Responsibilities of furnishers of information to consumer reporting agencies ( a ) DUTY OF FURNISHERS OF INFORMATION TO PROVIDE ACCURATE INFORMATION ( 1 ) PROHIBITION ( A ) Reporting information with actual knowledge of errors A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate. Duty : a moral or legal obligation ; a responsibility Accurate : correct in all details ; exact PROHIBITION : a law or regulation forbidding something 15 USC 1681 s-2 says you Transunion are a furnisher of information to a consumer reporting agency. YOU ARE PROHIBITED BY LAW to furnish inaccurate information. I demand you to Cease and Desist the reporting of this incorrect/inaccurate information immediately. 15 USC 1681 s-2 ( a ) ( 1 ) ( A ) A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate. If you continue to report this account this is considered willful noncompliance. 15 USC 1681 s-2 ( a ) DUTY OF FURNISHERS OF INFORMATION TO PROVIDE ACCURATE INFORMATION ( 1 ) PROHIBITION ( B ) Reporting information after notice and confirmation of errors A person shall not furnish information relating to a consumer to any consumer reporting agency if - ( i ) the person has been notified by the consumer 3
so why is our balance now {$2400.00} and including penalties Ms. XXXX said it would be removed. How we still owe three months when we have paid out a total of four payments from XX/XX/XXXX 1
so why is tax suddenly being charged. The second issue I have 1
so why not PNC? These banks also follow XXXX XXXX and XXXX XXXX guidelines. 1
so why was the 3rd application not validitated. 1
so why were they seeking to investigate a dormant account that should have been closed in the first place? Third 1
so why would I do it now over {$200.00}? He asked me why I was doing this given the amount and I told him it was because while I always paid my bills ( I have a credit rating of over XXXX ) I was NOT going to pay for something I didn't order and that was fraudulently charged to me. 1
so why would the payment be returned? 1
so why would there be any additional disbursements? 1
so why would you expect something different from your customer 1
so within a week from when I had originally talked with him. It seemingly in the last 2 days on the XX/XX/XXXX the annual percentage rate kept getting higher to what he's saying now will be like 4.65 %. When l initially filed for an FHA Loan 1
so XX/XX/XXXX was my last payment because they are clearly not honoring the Settlement payment plan we had negotiated 1
so XXXX emailed me the HELOC closure form on the morning of XX/XX/XXXX ; I returned by the afternoon of XX/XX/XXXX. 1
So XXXX and I have to either pay our XXXX Property Tax Bill earlier than we want and are legally required to 2
so XXXX connected me with XXXX 1
so XXXX ordered more to arrive next Tuesday. 1
so XXXX unethically turned our communication into an act of debt acknowledgment and dispute and said he was sending an invoice 1
so XXXX would not yet have received the check. I explained that I no longer had confidence in Laurel Roads information given that my account had been closed abruptly and without notice 1
so XXXX XXXX XXXX can swipe their money. This is crazy. I'll also file a complaint with XXXX 1
so XXXX XXXX XXXX XXXXXXXX no longer owns the property. 1
So you 're telling me I only owe $ XXXX 1
so you are financially responsible for it. Incredible! Impossible! What could they have found? Nothing. We absolutely did not buy anything from XXXX XXXX 1
so you are my last hope. Please and thank you in advance.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CITIBANK 1
so you are reporting income on my credit report which is not legal at all. Unless you can provide me with proof and documentation that XXXX never written or claimed this charge off on their corporation taxes 2

About this letter-indexed view

This page lists every company beginning with the letter S that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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