Total complaints
1
Filed since On X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows so XXXX would not yet have received the check. I explained that I no longer had confidence in Laurel Roads information given that my account had been closed abruptly and without notice's complaint history from CFPB public records. 1 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since On X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How so XXXX would not yet have received the check. I explained that I no longer had confidence in Laurel Roads information given that my account had been closed abruptly and without notice's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I again called XXXX to see if the check had been received. The representative said there was no record of any check or communication from Laurel Road regarding me or my account. She also told me | 1 |
| State | Complaints |
|---|---|
| and that | 1 |
| Issue | Complaints |
|---|---|
| that the situation was highly unusual and that I should request an electronic transfer or a check made out directly to me. Immediately after that call | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
so XXXX would not yet have received the check. I explained that I no longer had confidence in Laurel Roads information given that my account had been closed abruptly and without notice has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XX/XX/X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, so XXXX would not yet have received the check. I explained that I no longer had confidence in Laurel Roads information given that my account had been closed abruptly and without notice reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I again called XXXX to see if the check had been received. The representative said there was no record of any check or communication from Laurel Road regarding me or my account. She also told me", and the single most common underlying issue is "that the situation was highly unusual and that I should request an electronic transfer or a check made out directly to me. Immediately after that call".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating so XXXX would not yet have received the check. I explained that I no longer had confidence in Laurel Roads information given that my account had been closed abruptly and without notice: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
so XXXX would not yet have received the check. I explained that I no longer had confidence in Laurel Roads information given that my account had been closed abruptly and without notice has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
so XXXX would not yet have received the check. I explained that I no longer had confidence in Laurel Roads information given that my account had been closed abruptly and without notice has a 0% timely response rate to CFPB complaints.
The most common issue reported against so XXXX would not yet have received the check. I explained that I no longer had confidence in Laurel Roads information given that my account had been closed abruptly and without notice is "that the situation was highly unusual and that I should request an electronic transfer or a check made out directly to me. Immediately after that call" in the "I again called XXXX to see if the check had been received. The representative said there was no record of any check or communication from Laurel Road regarding me or my account. She also told me" product category.
Read our methodology — how this data is sourced, computed, and verified.