2026 data Public-data reference. official source

Companies: S

Companies starting with S that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

5.5K companies starting with "S"

Showing 3.5K–3.5K of 5.5K

Company Complaints
so there is no way you have sufficiently verified this information. 1
so there is zero argument that they didn't know it happened. But 1
so there must be some connection to the hotel. 1
so there should be no new charges.,,AMERICAN EXPRESS COMPANY,TX,77084,,Consent provided,Web,2024-10-31,Closed with non-monetary relief,Yes,N/A,10637314 1
so there should be no new charges.,,ZWICKER & ASSOCIATES,TX,77084,,Consent provided,Web,2024-10-31,Closed with explanation,Yes,N/A,10637313 1
so there should be no new charges.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Rausch Sturm LLP,TX,77084,,Consent provided,Web,2024-10-31,Closed with explanation,Yes,N/A,10637501 1
so there was never a need for probating her will ( or so we thought at the time ). Recently 1
so there was no possible way I could have travelled an entire county away from my hotel to purchase over {$800.00} in goods at XXXX without using my pin or chip. I havent shopped at XXXX in years. Why would I spend {$800.00} there and leave myself with no money or way to get home or feed myself less than 24 hours before my flight? 1
so there was no possible way that underpayment could have happened. Essentially 1
so there was no way for me to verify what the most recent activities were and if they were authorized. Since I had not received any emails of activity that were not initiated by me 1
so there was nothing that could be done. I asked if I could speak to one of her managers and she said I could 1
so there's nothing they can do. They keep telling me to call XXXX 1
so therefore was not sent to the XXXX. of XXXX. I inquired about why after several phone calls and reassurances that the request would go through 1
so these false name/address entries should have been removed. 1
so these showed up instantly on the app. This was a notice of delayed funds availability 1
so they floated '' the money and eventually put it in my account. Also 1
so they 're asking me to rewrite the letter and include that information 1
so they also have no access to my purchase history 1
so they are 1
so they are able to pull these voice calls for evidence. This seems like a scam because I do not owe anything to collections 1
so they are advertising this alleged debt to coerce payment which is in violation of 15 USC 1692d ( 4 ). Pursuant to 15 USC 1692c. ( c ) ( 2 ) I am invoking my specified remedy as a consumer 1
so they are perfectly aware that such closing funds are there 1
so they are stealing in withholding it from me. Capital One told me to reach out to XXXX because they can not do anything. XXXX told me since I filed the dispute 1
so they are trying to force us into a conventional loan against own will. They also send us information on their conventional loans a min of weekly.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Freedom Mortgage Company,TN,373XX,Servicemember,Consent provided,Web,2016-06-03,Closed with explanation,Yes,No,1953857 1
so they are without excuse,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS 1
so they asked that I call back on Wednesday. She offered to call me herself on Wed XXXX of XXXX to see if the check is not there 1
so they can decide who your loan servicer will be and there are many others. Since XXXX was having so many problems 1
so they can mail me a new card and when I asked him if it was for the original purchase amount of {$200.00} 1
so they can NEGOTIATE. That i was aware when they didnt pay my creditors by withholding monthly payments 1
so they can not do anything about it.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANK OF AMERICA 1
so they can reinstate the ticket. In the meanwhile 1
so they can take that back to and I will report to all the forums how XXXX treats its customers and customer information. I am very disapointed in XXXX. Anyhow 1
so they canceled the XXXX Agreement. 1
so they changed the number on my card. Incidentally 1
so they continue to show us several months behind!! Our mortgage payments were {$2300.00} but we were paying {$2400.00} with the difference going to principal. Now when I pay {$2400.00} 1
so they could already see that my payments were going to be much less than they had been estimating. I told XXXX that I would upload the proper bill with my name that evening. She said she would call me in a day or so to follow up. 1
so they could always report to the credit reporting agencies that we are late on our monthly payments. Our We also know our finances and when they come in doing the month. Therefore 1
so they could buy it. My sales rep had sent me home thinking I had a bank approval. 1
so they could effectively do nothing. They dont know the status of the first wrong payment 1
so they could make sure I wasnt charged. We sat on hold for another hour 1
so they could not access my account. 1
so they could not prove that this was fraud and then charged me the {$340.00}. I did not make these charges and no one else has access to my card via XXXX XXXX 1
so they could not remove late fees and interest penalties. After about XXXX and a half hours on the phone with them in various departments I ended my connection. I offered to pay the original XXXX charges adding up to around {$100.00} 1
so they could obtain a duplicate title. In XXXX 1
so they couldn't have transposed or transferred that information to Experian 1
so they denied me any refund because of that. As a result 2
so they determined the charges I disputed were valid. The temporary credit was reversed. 1
so they did not pay the check 1
so they did NOT pull my credit after the REPO was placed. 1
so they don't want to give me the money that I have in my. Bank account so that I can survive and that's uncalled for and I'm gon na die from it. I need my money right now.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,NV,89123,Older American,Consent provided,Web,2024-06-27,Closed with explanation,Yes,N/A,9360066 1

About this letter-indexed view

This page lists every company beginning with the letter S that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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