2026 data Public-data reference. official source

Companies: S

Companies starting with S that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

5.5K companies starting with "S"

Showing 3.6K–3.6K of 5.5K

Company Complaints
so they had no rights to my private property yet they stole it anyway. Truist and the dealership stated that they were giving me a loan 1
so they had no rights to my private property yet they stole it anyway. XXXX and the dealership stated that they were giving me a loan 1
so they had thought items that had not yet been LEGALLY MOVED were left '' behind. 1
so they harass him at work 1
so they have access to a million ways to transfer funds. But of course you cant send funds to another US bank 1
so they have {$25.00} of mine and have had it for almost two months 1
so they insisted a property manager would give us a call back. To no surprise 1
so they instead claim the host makes the final decision. 1
so they is no so called light '' problem 1
so they keep instructing me to write to XXXX Texas to life a Temporary Freeze. 1
so they looked much better. A day or 2 after that conversation XXXX called CPS back and got the deal worked out again. ( SO 1
so they looked much better. A day or 2 after that conversation XXXX called XXXX back and got the deal worked out again. ( SO 2
so they lost the dispute. In retaliation 1
so they made him take extra time off.. they went by the date of his Positive test 1
so they mean nothing to me ) 1
so they must have our OLD password -- it was already in there when we tried to put it in... .and as for transunion 1
so they must have our OLD password -- it was already in there when we tried to put it in... .and as for XXXX 1
so they needed another months ' information. In the middle of this battle 1
so they no longer were obligated to reimburse the estate for the rewards. 1
so they pay Chase. 1
so they reached out to Procollect again by phone. Procollect said once more that they could not open up the account. 1
so they replaced the motherboard to return a working unit. They initially offered a reduced price ( about {$80.00} ) due to the damage 1
so they say. Can you change this? Can you get effect a rule change whereby delinquencies below a certain amount are treated less severely 1
so they sent the bourdon to XXXX XXXX to pay. Needless to say 1
so they should be deleted promply. I demand these accounts be deleted immediately or I will file for litigation due to the stress you cause me. 6
so they should KNOW that those would be and had to be canceled and the remaining balance would be returned to them. The fact that they have no problem sticking it to the customer even when there is clear evidence that the car loan will be paid off is ridiculous. Additionally 1
so they shouldn't close the dispute as quick as that. An unauthorized transaction of almost XXXX XXXX dollars has been made -- this issue should be escalated.,,DISCOVER BANK,CA,943XX,,Consent provided,Web,2022-07-21,Closed with non-monetary relief,Yes,N/A,5783450 1
so they were doing nothing harassing me and by sending this letter to my moms home harassing her as well because she opened and read it to me over the phone which upset her. 1
so they were reducing their optimism about expected performance - meaning all my investments already made were going to do worse than they had projected at the time I made the investments ). 1
so they would have no loss and would therefore 1
so they would n't have been an issue. 2
so they would not only leave us homeless 1
so they've escalated the case. '' It has probably been escalated from one final group to the next final '' group half a dozen times. 1
so think the real reason for the denial is the bank 's desire to force me to refinance my mortgage at much higher rates.,,JPMORGAN CHASE & CO.,NJ,077XX,,Consent provided,Web,2025-07-29,Closed with explanation,Yes,N/A,14957871 1
so this approval shows how severe my case is. Still 1
so this document appears to be the merchants itemized copy that relates to the customer copy shown on the rightin other words 1
so this document is inaccurate ( see Document # XXXX ). I have a copy of one of the delinquency letters they sent from their loss mitigation department. On it I wrote notes from my phone conversation about their bank 2
so this gesture is irrelevant at the moment. They need to fix my monthly payment amount 1
so this information should be easy to obtain. Your DewDiligence is much appreciated Sincerely : XXXX XXXX XXXX XXXX XXXX XXXX,Company believes it acted appropriately as authorized by contract or law,I.Q. DATA INTERNATIONAL 1
so this is 18 months of statements and accurate 1
so this is not an issue of improper coding. We again received a bill on XXXX XXXX 1
so this is NOT an issue of lack of funds. 1
so this is the deal. '' We then reminded them that they had confirmed the deal in writing 1
so this is unacceptable.,,JPMORGAN CHASE & CO.,NV,89431,Older American,Consent provided,Web,2025-03-28,Closed with explanation,Yes,N/A,12694496 1
so this is wholly inaccurate. I complained further with WF two more times 1
so this is why my information hasn't been reported accurately. 3
so this means that Ive been credited. As a consumer with open ended credit 1
so this meets the terms of the agreement. These paycheck deposits should have been coded as direct deposit 1
so this payment is lost '' somewhere and counted as negative balance to my escrow. 1
so this should not have happened.,,Paypal Holdings 1

About this letter-indexed view

This page lists every company beginning with the letter S that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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