2026 data Public-data reference. official source

Companies: S

Companies starting with S that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

5.5K companies starting with "S"

Showing 3.5K–3.5K of 5.5K

Company Complaints
so the call was not dropped. 1
so the CFPB can confirm my compliance with the statutory requirements. 1
so the Company owes us {$57000.00} for work never completed. 1
so the consumer would receive the service/money as it was promised to.,,FISERV FINXACT CORE,CA,90501,,Consent provided,Web,2024-01-18,Closed with non-monetary relief,Yes,N/A,8178747 1
so the creditor wants to know your intention about this matter of yours that what would you like to do it. We would like to update you 1
so the customer service agent could verify whether or not they actually had my credit data.,,EQUIFAX 1
so the customer service agent could verify whether or not they actually had my credit data.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS 1
so the dealer is puzzled as to why MBF is charging these fees. 1
so THE DICTATORS XXXX XXXX and XXXX XXXX and XXXX XXXX ORDERED ME NOT TO COMPLAIN ANY MORE AND THEY CLOSED EVERY COMPLAINTS I FILED AT THE GOVERNMENT AGENCIES STATRED IT IS A DUPLICATE.I have the letters to prove every word. WHERE ARE THE WELLS FARGO MANAGERS? YOU LET THOSE LIARS AND SCAMMERS DEMOLISH WELLS FARGO AND YOU ARE JUST HIDDING FROM THE CUSTOMERS! 1
so the dispute has been confused. 1
so the engine is shot and the car is worthless 1
so the error occurred as a result of either a technological glitch 1
so the fact that XXXX ( Fraud Dept ) insisted Capital One does not allow for the other party who consented to be recorded not allowed to record is absurd!,,CAPITAL ONE FINANCIAL CORPORATION,IL,XXXXX,,Consent provided,Web,2024-03-19,Closed with explanation,Yes,N/A,8577020 1
so the guy said the amount was {$1300.00} plus tax 1
so the information is cleared with a zero balance.,,EQUIFAX 1
so the issue remained undetected by me. 3
so the issue was considered a misunderstanding/miscommunication and closed. I was told that there would be a follow up in 2-3 weeks. 1
so the listing likely originated from XXXX or Indeed. 1
so the meeting ended and I left to go confirm with the company. 1
so the most they could receive is $ XXXX shipping 1
so the new check can be sent to SST. 1
so the only information I have is what is posted under documents on the web site. That section claimed an investigation is progressing 1
so the owner 1
so the payments ALWAYS go towards interest and NEVER go towards principal.,,Nelnet 1
so the portal sees one word and addresses that and misses the intent of the letter. I am at a loss. I have spent many 1
so the principal on the property became exactly {$460000.00} 1
so the process went to a standstill yet again. 1
so the promotion can not be applied to another transaction.. the first purchase you made was the one that activated the promotion 1
so the report would be transferred there. I spoke with Citi 's fraud department yesterday 1
so the reporting agencies have NO right under the law to continue to report '' my PRIVATE information for the public corporations to see. Thank you for your time and effort in this important and urgent matter. 1
so the statute applies. I have not filed bankruptcy 1
so the system did not recognize my XXXX payment as being intended for the balance transfer 1
so the thief wasnt able to charge us the total of {$1500.00}. For our surprise 1
so the time clock audit I tried to provide the bank from my workplace 1
so the transfer will go through. The same happened on XX/XX/XXXX and XX/XX/XXXX. 1
so the vast majority repay. 1
so the vehicle never left lot and remained until XX/XX/XXXX until I was told it had been repaired and to pick up. On XX/XX/XXXX 1
so the way that the forbearance was explained ; it seemed almost exactly the same. 1
so the XXXX told me that they can't do anything for me and what I can do is contact my bank. 1
so the XXXX XXXX XXXX 1
so there are no complicating factors. This was a simple name change. 3
so there are no outstanding debts. No other assets : XXXX XXXX did not own any stocks 1
so there doesn't seem to be a legitimate reason my transaction was cancelled. 1
so there is a breach of agreement. 1
so there is a language barrier 1
so there is a XXXX balance on the account. The reason I could not pay was due to not receiving the statement and then leaving out of the country. Please ask if you need those documents. 1
so there is an expectation that automatic payments made before the due date would work the same. 1
so there is no issue with my email address. 1
so there is no point in continuing to use the card. 1
so there is no way Chase is not receiving my emails. Every time I called to ask if they received any documents 1

About this letter-indexed view

This page lists every company beginning with the letter S that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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