2026 data Public-data reference. official source

so they continue to show us several months behind!! Our mortgage payments were {$2300.00} but we were paying {$2400.00} with the difference going to principal. Now when I pay {$2400.00}

1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1 consumer complaints filed with the CFPB

This profile shows so they continue to show us several months behind!! Our mortgage payments were {$2300.00} but we were paying {$2400.00} with the difference going to principal. Now when I pay {$2400.00}'s complaint history from CFPB public records. 1 consumers have filed complaints since Our . The company has a 0% timely response rate and has provided relief in 0% of cases.

1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Our
Since

Total complaints

1

Filed since Our

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

so they continue to show us several months behind!! Our mortgage payments were {$2300.00} but we were paying {$2400.00} with the difference going to principal. Now when I pay {$2400.00} complaint mix by product

Total complaints: 1

so they continue to show us several months behind!! Our mortgage payments were {$2300.00} but we were paying {$2400.00} with the difference going to principal. Now when I pay {$2400.00} complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). had been: 1 complaints (100.0%), resolution 0.0% had been 100.0%
  • had been 1 100.0% 0% relief

How so they continue to show us several months behind!! Our mortgage payments were {$2300.00} but we were paying {$2400.00} with the difference going to principal. Now when I pay {$2400.00}'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
had been referred to their loss mitigation department and were at risk of foreclosure. It also said that we needed to respond by a certain date to avoid FORCLOSURE PROCEEDINGS. I immediately called Dovenmuehle 1

Top States

State Complaints
they take {$11.00} for the pay by phone!!! I am still unable to use the online payment portal that cost me nothing additional. 1

Top Issues

Issue Complaints
it was just their computer system and that I would just start making my normal monthly mortgage payment on XX/XX/XXXX. When I went online to pay my mortgage payment on XX/XX/XXXX 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About so they continue to show us several months behind!! Our mortgage payments were {$2300.00} but we were paying {$2400.00} with the difference going to principal. Now when I pay {$2400.00}

so they continue to show us several months behind!! Our mortgage payments were {$2300.00} but we were paying {$2400.00} with the difference going to principal. Now when I pay {$2400.00} has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Our , and the most recent logged activity is Our mortga, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, so they continue to show us several months behind!! Our mortgage payments were {$2300.00} but we were paying {$2400.00} with the difference going to principal. Now when I pay {$2400.00} reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "had been referred to their loss mitigation department and were at risk of foreclosure. It also said that we needed to respond by a certain date to avoid FORCLOSURE PROCEEDINGS. I immediately called Dovenmuehle", and the single most common underlying issue is "it was just their computer system and that I would just start making my normal monthly mortgage payment on XX/XX/XXXX. When I went online to pay my mortgage payment on XX/XX/XXXX".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating so they continue to show us several months behind!! Our mortgage payments were {$2300.00} but we were paying {$2400.00} with the difference going to principal. Now when I pay {$2400.00}: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does so they continue to show us several months behind!! Our mortgage payments were {$2300.00} but we were paying {$2400.00} with the difference going to principal. Now when I pay {$2400.00} have?

so they continue to show us several months behind!! Our mortgage payments were {$2300.00} but we were paying {$2400.00} with the difference going to principal. Now when I pay {$2400.00} has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.

Does so they continue to show us several months behind!! Our mortgage payments were {$2300.00} but we were paying {$2400.00} with the difference going to principal. Now when I pay {$2400.00} respond to complaints on time?

so they continue to show us several months behind!! Our mortgage payments were {$2300.00} but we were paying {$2400.00} with the difference going to principal. Now when I pay {$2400.00} has a 0% timely response rate to CFPB complaints.

What is the most common complaint about so they continue to show us several months behind!! Our mortgage payments were {$2300.00} but we were paying {$2400.00} with the difference going to principal. Now when I pay {$2400.00}?

The most common issue reported against so they continue to show us several months behind!! Our mortgage payments were {$2300.00} but we were paying {$2400.00} with the difference going to principal. Now when I pay {$2400.00} is "it was just their computer system and that I would just start making my normal monthly mortgage payment on XX/XX/XXXX. When I went online to pay my mortgage payment on XX/XX/XXXX" in the "had been referred to their loss mitigation department and were at risk of foreclosure. It also said that we needed to respond by a certain date to avoid FORCLOSURE PROCEEDINGS. I immediately called Dovenmuehle" product category.

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