Total complaints
1
Filed since Do n
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows so that I can assist you accordingly in the best possible way? XXXXXXXX XXXX i cant upload a dispute paid in full letter bc it says i have active disputes pending and i called yesterday to cancel those and the rep said she would and i could try back again in XXXX min well i did and i get the same message over and over that there are active disputes .. i waited until this morning to try again and have the message .. i cant close on a house bc this is hurting me also transunion dropped my score another XXXX points yesterday which is causing me to possibly loose the loan altogetheri need you guys to fix this asap my money and loan are at risk! all im trying to do is upload 2 paid in full letters why is this such an issue XXXXXXXX XXXX Let me quickly check and I will be happy to help you with that! check XXXX XXXX whoever is working that dept is running my life!!! XXXXXXXX XXXX I completely understand your concern's complaint history from CFPB public records. 1 consumers have filed complaints since Do n. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Do n
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How so that I can assist you accordingly in the best possible way? XXXXXXXX XXXX i cant upload a dispute paid in full letter bc it says i have active disputes pending and i called yesterday to cancel those and the rep said she would and i could try back again in XXXX min well i did and i get the same message over and over that there are active disputes .. i waited until this morning to try again and have the message .. i cant close on a house bc this is hurting me also transunion dropped my score another XXXX points yesterday which is causing me to possibly loose the loan altogetheri need you guys to fix this asap my money and loan are at risk! all im trying to do is upload 2 paid in full letters why is this such an issue XXXXXXXX XXXX Let me quickly check and I will be happy to help you with that! check XXXX XXXX whoever is working that dept is running my life!!! XXXXXXXX XXXX I completely understand your concern's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| XXXX | 1 |
| State | Complaints |
|---|---|
| upon checking with your request I do have limited access in order to complete your request let me involve the dedicated team in this chat session would that be fine with you? XXXX XXXX this will be the XXXX person i chat with and XXXX mins of my day XXXXXXXX XXXX I am so sorry I do value your time without making further delay i will involve the dedicated team. Please wait a moment while I transfer you to our XXXX team. They'll assist you with XXXX XXXX Thank you for your patience. Your estimated wait time is XXXX minutes. An agent will be available to assist you XXXX are now connected to XXXX XXXX Hello | 1 |
| Issue | Complaints |
|---|---|
| in order to check why it keep saying that we will need to check first with the disputes department | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
so that I can assist you accordingly in the best possible way? XXXXXXXX XXXX i cant upload a dispute paid in full letter bc it says i have active disputes pending and i called yesterday to cancel those and the rep said she would and i could try back again in XXXX min well i did and i get the same message over and over that there are active disputes .. i waited until this morning to try again and have the message .. i cant close on a house bc this is hurting me also transunion dropped my score another XXXX points yesterday which is causing me to possibly loose the loan altogetheri need you guys to fix this asap my money and loan are at risk! all im trying to do is upload 2 paid in full letters why is this such an issue XXXXXXXX XXXX Let me quickly check and I will be happy to help you with that! check XXXX XXXX whoever is working that dept is running my life!!! XXXXXXXX XXXX I completely understand your concern has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Do n, and the most recent logged activity is Do not inc, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, so that I can assist you accordingly in the best possible way? XXXXXXXX XXXX i cant upload a dispute paid in full letter bc it says i have active disputes pending and i called yesterday to cancel those and the rep said she would and i could try back again in XXXX min well i did and i get the same message over and over that there are active disputes .. i waited until this morning to try again and have the message .. i cant close on a house bc this is hurting me also transunion dropped my score another XXXX points yesterday which is causing me to possibly loose the loan altogetheri need you guys to fix this asap my money and loan are at risk! all im trying to do is upload 2 paid in full letters why is this such an issue XXXXXXXX XXXX Let me quickly check and I will be happy to help you with that! check XXXX XXXX whoever is working that dept is running my life!!! XXXXXXXX XXXX I completely understand your concern reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XXXX", and the single most common underlying issue is "in order to check why it keep saying that we will need to check first with the disputes department".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating so that I can assist you accordingly in the best possible way? XXXXXXXX XXXX i cant upload a dispute paid in full letter bc it says i have active disputes pending and i called yesterday to cancel those and the rep said she would and i could try back again in XXXX min well i did and i get the same message over and over that there are active disputes .. i waited until this morning to try again and have the message .. i cant close on a house bc this is hurting me also transunion dropped my score another XXXX points yesterday which is causing me to possibly loose the loan altogetheri need you guys to fix this asap my money and loan are at risk! all im trying to do is upload 2 paid in full letters why is this such an issue XXXXXXXX XXXX Let me quickly check and I will be happy to help you with that! check XXXX XXXX whoever is working that dept is running my life!!! XXXXXXXX XXXX I completely understand your concern: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
so that I can assist you accordingly in the best possible way? XXXXXXXX XXXX i cant upload a dispute paid in full letter bc it says i have active disputes pending and i called yesterday to cancel those and the rep said she would and i could try back again in XXXX min well i did and i get the same message over and over that there are active disputes .. i waited until this morning to try again and have the message .. i cant close on a house bc this is hurting me also transunion dropped my score another XXXX points yesterday which is causing me to possibly loose the loan altogetheri need you guys to fix this asap my money and loan are at risk! all im trying to do is upload 2 paid in full letters why is this such an issue XXXXXXXX XXXX Let me quickly check and I will be happy to help you with that! check XXXX XXXX whoever is working that dept is running my life!!! XXXXXXXX XXXX I completely understand your concern has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
so that I can assist you accordingly in the best possible way? XXXXXXXX XXXX i cant upload a dispute paid in full letter bc it says i have active disputes pending and i called yesterday to cancel those and the rep said she would and i could try back again in XXXX min well i did and i get the same message over and over that there are active disputes .. i waited until this morning to try again and have the message .. i cant close on a house bc this is hurting me also transunion dropped my score another XXXX points yesterday which is causing me to possibly loose the loan altogetheri need you guys to fix this asap my money and loan are at risk! all im trying to do is upload 2 paid in full letters why is this such an issue XXXXXXXX XXXX Let me quickly check and I will be happy to help you with that! check XXXX XXXX whoever is working that dept is running my life!!! XXXXXXXX XXXX I completely understand your concern has a 0% timely response rate to CFPB complaints.
The most common issue reported against so that I can assist you accordingly in the best possible way? XXXXXXXX XXXX i cant upload a dispute paid in full letter bc it says i have active disputes pending and i called yesterday to cancel those and the rep said she would and i could try back again in XXXX min well i did and i get the same message over and over that there are active disputes .. i waited until this morning to try again and have the message .. i cant close on a house bc this is hurting me also transunion dropped my score another XXXX points yesterday which is causing me to possibly loose the loan altogetheri need you guys to fix this asap my money and loan are at risk! all im trying to do is upload 2 paid in full letters why is this such an issue XXXXXXXX XXXX Let me quickly check and I will be happy to help you with that! check XXXX XXXX whoever is working that dept is running my life!!! XXXXXXXX XXXX I completely understand your concern is "in order to check why it keep saying that we will need to check first with the disputes department" in the "XXXX" product category.
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