2026 data Public-data reference. official source

so it is unlikely that the Fraud Recovery team will be able to move forward with the case unless I am able to work with the XXXX XXXX Police Department to require retailers to release video footage. I have filed an updated police report to make that request and am working on this

1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1 consumer complaints filed with the CFPB

This profile shows so it is unlikely that the Fraud Recovery team will be able to move forward with the case unless I am able to work with the XXXX XXXX Police Department to require retailers to release video footage. I have filed an updated police report to make that request and am working on this's complaint history from CFPB public records. 1 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.

1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
On X
Since

Total complaints

1

Filed since On X

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

so it is unlikely that the Fraud Recovery team will be able to move forward with the case unless I am able to work with the XXXX XXXX Police Department to require retailers to release video footage. I have filed an updated police report to make that request and am working on this complaint mix by product

Total complaints: 1

so it is unlikely that the Fraud Recovery team will be able to move forward with the case unless I am able to work with the XXXX XXXX Police Department to require retailers to release video footage. I have filed an updated police report to make that request and am working on this complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). I called: 1 complaints (100.0%), resolution 0.0% I called 100.0%
  • I called 1 100.0% 0% relief

How so it is unlikely that the Fraud Recovery team will be able to move forward with the case unless I am able to work with the XXXX XXXX Police Department to require retailers to release video footage. I have filed an updated police report to make that request and am working on this's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
I called to follow up to understand the status of my case. I was told that an account supervisor 1

Top States

State Complaints
but am doubtful I will receive a response given the magnitude and severity of other issues the XXXX deals with routinely. It is surprising that my only recourse at this juncture is to spend countless hours on the phone with Chase Fraud Recovery ( only to be hung up on 1

Top Issues

Issue Complaints
would get back to me in 24-48 hours 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About so it is unlikely that the Fraud Recovery team will be able to move forward with the case unless I am able to work with the XXXX XXXX Police Department to require retailers to release video footage. I have filed an updated police report to make that request and am working on this

so it is unlikely that the Fraud Recovery team will be able to move forward with the case unless I am able to work with the XXXX XXXX Police Department to require retailers to release video footage. I have filed an updated police report to make that request and am working on this has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XX/XX/X, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, so it is unlikely that the Fraud Recovery team will be able to move forward with the case unless I am able to work with the XXXX XXXX Police Department to require retailers to release video footage. I have filed an updated police report to make that request and am working on this reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I called to follow up to understand the status of my case. I was told that an account supervisor", and the single most common underlying issue is "would get back to me in 24-48 hours".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating so it is unlikely that the Fraud Recovery team will be able to move forward with the case unless I am able to work with the XXXX XXXX Police Department to require retailers to release video footage. I have filed an updated police report to make that request and am working on this: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does so it is unlikely that the Fraud Recovery team will be able to move forward with the case unless I am able to work with the XXXX XXXX Police Department to require retailers to release video footage. I have filed an updated police report to make that request and am working on this have?

so it is unlikely that the Fraud Recovery team will be able to move forward with the case unless I am able to work with the XXXX XXXX Police Department to require retailers to release video footage. I have filed an updated police report to make that request and am working on this has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.

Does so it is unlikely that the Fraud Recovery team will be able to move forward with the case unless I am able to work with the XXXX XXXX Police Department to require retailers to release video footage. I have filed an updated police report to make that request and am working on this respond to complaints on time?

so it is unlikely that the Fraud Recovery team will be able to move forward with the case unless I am able to work with the XXXX XXXX Police Department to require retailers to release video footage. I have filed an updated police report to make that request and am working on this has a 0% timely response rate to CFPB complaints.

What is the most common complaint about so it is unlikely that the Fraud Recovery team will be able to move forward with the case unless I am able to work with the XXXX XXXX Police Department to require retailers to release video footage. I have filed an updated police report to make that request and am working on this?

The most common issue reported against so it is unlikely that the Fraud Recovery team will be able to move forward with the case unless I am able to work with the XXXX XXXX Police Department to require retailers to release video footage. I have filed an updated police report to make that request and am working on this is "would get back to me in 24-48 hours" in the "I called to follow up to understand the status of my case. I was told that an account supervisor" product category.

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