Total complaints
1
Filed since I ap
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows so correspondence was via emails. I attempted to solve all of these issues via emails with my customer care representative at BOA.BOA made far too many errors for this to be unintentional. I have a general distrust of BOA now. I have left out some details to shorten complaint. I have most documents sent from BOA.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANK OF AMERICA's complaint history from CFPB public records. 1 consumers have filed complaints since I ap. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since I ap
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How so correspondence was via emails. I attempted to solve all of these issues via emails with my customer care representative at BOA.BOA made far too many errors for this to be unintentional. I have a general distrust of BOA now. I have left out some details to shorten complaint. I have most documents sent from BOA.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANK OF AMERICA's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| after two hours on the phone with BOA | 1 |
| State | Complaints |
|---|---|
| NATIONAL ASSOCIATION,CO,80220,,Consent provided,Web,2020-05-08,Closed with explanation,Yes,N/A,3643836 | 1 |
| Issue | Complaints |
|---|---|
| even though inspections dated XX/XX/XXXX and XX/XX/XXXX reported speaking to the homeowner. I live alone so it is impossible that anyone but me ever answered my door. All the inspections are from same inspector who also reports speaking to relatives of the homeowner | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
so correspondence was via emails. I attempted to solve all of these issues via emails with my customer care representative at BOA.BOA made far too many errors for this to be unintentional. I have a general distrust of BOA now. I have left out some details to shorten complaint. I have most documents sent from BOA.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANK OF AMERICA has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I ap, and the most recent logged activity is I applied , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, so correspondence was via emails. I attempted to solve all of these issues via emails with my customer care representative at BOA.BOA made far too many errors for this to be unintentional. I have a general distrust of BOA now. I have left out some details to shorten complaint. I have most documents sent from BOA.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANK OF AMERICA reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "after two hours on the phone with BOA", and the single most common underlying issue is "even though inspections dated XX/XX/XXXX and XX/XX/XXXX reported speaking to the homeowner. I live alone so it is impossible that anyone but me ever answered my door. All the inspections are from same inspector who also reports speaking to relatives of the homeowner".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating so correspondence was via emails. I attempted to solve all of these issues via emails with my customer care representative at BOA.BOA made far too many errors for this to be unintentional. I have a general distrust of BOA now. I have left out some details to shorten complaint. I have most documents sent from BOA.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANK OF AMERICA: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
so correspondence was via emails. I attempted to solve all of these issues via emails with my customer care representative at BOA.BOA made far too many errors for this to be unintentional. I have a general distrust of BOA now. I have left out some details to shorten complaint. I have most documents sent from BOA.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANK OF AMERICA has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
so correspondence was via emails. I attempted to solve all of these issues via emails with my customer care representative at BOA.BOA made far too many errors for this to be unintentional. I have a general distrust of BOA now. I have left out some details to shorten complaint. I have most documents sent from BOA.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANK OF AMERICA has a 0% timely response rate to CFPB complaints.
The most common issue reported against so correspondence was via emails. I attempted to solve all of these issues via emails with my customer care representative at BOA.BOA made far too many errors for this to be unintentional. I have a general distrust of BOA now. I have left out some details to shorten complaint. I have most documents sent from BOA.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANK OF AMERICA is "even though inspections dated XX/XX/XXXX and XX/XX/XXXX reported speaking to the homeowner. I live alone so it is impossible that anyone but me ever answered my door. All the inspections are from same inspector who also reports speaking to relatives of the homeowner" in the "after two hours on the phone with BOA" product category.
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