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Companies: S

Companies starting with S that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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5.5K companies starting with "S"

Showing 1.7K–1.8K of 5.5K

Sort by: Name Most Complaints Timely Response
Company Complaints
she said No! That she does n't like co- signers and that I should do it on my own. That my mom would only make a 1 % difference in me getting a loan???? 1
she said no. I asked if it could be weeks 1
she said nothing about it 1
she said oh this account shows that it was denied. the claim was denied. now just to less than an hour or two before 1
she said OK she will. But they never did. So pathetic and disrespectful person who is handling ID Protection Team in Discover Card.,,DISCOVER BANK,DE,198XX,,Consent provided,Web,2023-12-16,Closed with explanation,Yes,N/A,8012897 1
she said OK she will. But they never did. So pathetic and disrespectful person who is handling ID Protection Team in Discover Card.,,DISCOVER BANK,DE,198XX,,Consent provided,Web,2023-12-17,Closed with explanation,Yes,N/A,8012082 1
she said probably not till Friday. I have NO MONEY 1
she said she could defer my payments for XXXX and XXXX making my next payment due in XX/XX/2020. She also advised I could request late fees be waived when I made my payment in XXXX. 1
she said she could not provide further information. I asked what will happen to my {$10000.00} that was sitting in my savings account and they stated that it would be sent back in 60 BUSINESS DAYS to the address on file. I stated that I was told it would be 10-15 days and that I didn't understand why they would hold my money for almost 80 days ( including the time it had cleared my regular account on XX/XX/XXXX through today ) and then issue a check instead of transferring it back to my account from where it was sent XXXX XXXX XXXX XXXX I asked to be transferred to a U.S. Representative and again the call was terminated. 1
she said she couldnt use it because it had no association with my mothers bosss name. I was confused 1
she said she didn't know. I asked her how she didn't know when she was a collection manager and they are the ones to do the reporting? She didn't know what to say. I then told her I would make a payment today for {$70.00} and I hope that they will do all they promised in this call. 1
she said she didnt know. ) 3 ) She admits XXXX owes me {$18.00} for failing to pay my taxes in full in XX/XX/XXXX. 4 ) THEN she tells me I can not have the {$18.00} because my escrow was closed! THAT IS NOT FAIR. I closed the escrow at the recommendation of a Loancare supervisor in order to PAY MY TAXES that XXXX was refusing to resolve! 1
she said she had to do more research and will call me back. She never called me back 1
she said she was going to look into it. I got a refund of only {$2500.00} out of {$5000.00} on XXXX XXXX 1
she said she wasnt sure if she could dispute those. After holding several times while she tried to find out if she could dispute specific charges and leaving a message asking that a manager contact me 1
she said someone tried to make it looks like her handwriting but it is obviously not her handwriting. She confirmed that she did not write that check. 2
she said that Deferment and Forbearance are only for people who have lost their job. '' She then proceeded to tell me that she would reduce my payment by {$400.00} to $ XXXX/month and asked if I would be able to make that payment amount. I told her that I was confused about her math because my monthly payment was significantly higher ( $ XXXX/month ). She then told me that I was being hostile '' and that she had never said $ XXXX/moth 1
she said that did not matter. I was then contacted by someone else who just confirmed what the XXXX XXXX said. XXXX Toyota is well known for selling cars extreme high interest rates 1
she said that he shouldnt be asking for my information. He yelled at her and hung up. Later today 1
she said that I may not hear back till Monday. I waited until Wednesday XXXX XXXX 1
she said that I owe UAS for contracting out to a debt collection agency 1
she said that I would be hearing from someone to set up a time to come to my residence and serve me. She hung up. 1
she said that info is in the denial letter. I told her that the letter says it was denied because she had a RECENT mod 1
she said that might be true 1
she said that she had misspoken and that it was brought to her attention that I had been explained this already in the past during a previous call and that it was due on XX/XX/XXXX after all. We thought it was very strange that all of a sudden 1
she said that the account had not been updated 1
she said that the closed account will continue to accumulated interest 1
she said that the e-mail address I was given was incorrect and that she never got the letter and that the dispute of the appraisal had been reviewed and the short sale was denied. I had to fax ( not e-mail ) the letter to her which I did through Mr. XXXX. Even though the reverse mortgage includes insurance for any shortage 1
she said that the harassing collections calls from spoofed '' would stop immediately 1
she said that the {$100.00} was credited on XX/XX/XXXX. 1
she said that there was a balance of {$1.00} due. TD Bank is still charging me interest despite there being a {$0.00} balance and the account closed. 1
she said that there was a hold but that hold could be lifted any time.,,Mr. Cooper Group Inc.,CA,91206,Older American,Consent provided,Web,2023-11-20,Closed with explanation,Yes,N/A,7792431 1
she said that there was an error on my account and that my XXXX payment was never received. I discussed with her the entire conversation and explained the events that happened on XX/XX/XXXX with regard to the payoff amount. I explained that my credit report reflects that the account was paid in full; had a letter of payment in full with the amount that included all monies due prior to my XXXX payment. I explained to her that XXXX XXXX 1
she said that was not correct just pay {$360.00} on the XXXX. The next day 1
she said the hold time was long and asked if she could call me back. I said she could and about an hour later 1
she said the next day 2
she said the rest of the money should be sent via XXXX to XXXX ; name XXXX XXXX. I will continue to see what information I can receive. I asked her to request refunds from the XXXX and XXXX XXXX recipients since the car wasn't delivered. I told her I would send her all the funds together once I receive those refunds. 1
she said the retention was by the year 1
she said the the problem was that XXXX wasn't reporting my loans. 1
she said the transfer would go through. The next morning 1
she said there was no record in their system that the Debt Collector informed their XXXX XXXX XXXX XXXX that they had received a Petition for Leave to Sell the Property that was filed in XXXX XXXX XXXX XXXX on XXXX. She said it is documented 1
she said there was nothing further she could do. 1
she said they did not receive any funds from the garnishment yet 1
she said they didn't even want to consider a settlement offer. I am sorry. However 1
she said we had XXXX days to send it to her 1
she said yes she had been putting me on Mute while i was talking because i am rude for talking over her. The recordings will show evidence of this. 1
she said you cant afford this payment either from our calculations 1
she said. 1
she said. This 1000 % is what happened to me. I am only seeking what is fair and just. 1
she says XXXXXXXX XXXX XXXX I'll have to take care of this '' .... food wasn't good I wouldn't recommend 1

About this letter-indexed view

This page lists every company beginning with the letter S that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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