Total complaints
1
Filed since I ca
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows she said she could not provide further information. I asked what will happen to my {$10000.00} that was sitting in my savings account and they stated that it would be sent back in 60 BUSINESS DAYS to the address on file. I stated that I was told it would be 10-15 days and that I didn't understand why they would hold my money for almost 80 days ( including the time it had cleared my regular account on XX/XX/XXXX through today ) and then issue a check instead of transferring it back to my account from where it was sent XXXX XXXX XXXX XXXX I asked to be transferred to a U.S. Representative and again the call was terminated.'s complaint history from CFPB public records. 1 consumers have filed complaints since I ca. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since I ca
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How she said she could not provide further information. I asked what will happen to my {$10000.00} that was sitting in my savings account and they stated that it would be sent back in 60 BUSINESS DAYS to the address on file. I stated that I was told it would be 10-15 days and that I didn't understand why they would hold my money for almost 80 days ( including the time it had cleared my regular account on XX/XX/XXXX through today ) and then issue a check instead of transferring it back to my account from where it was sent XXXX XXXX XXXX XXXX I asked to be transferred to a U.S. Representative and again the call was terminated.'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| re-explained the situation to a new representative and asked to be transferred to a U.S. representative - instead they transferred me to a supposed supervisor who then re-verified me with my social security number and other qualifying information and then told me she could not assist me and I needed to speak with the fraud department. While speaking to the fraud department | 1 |
| Issue | Complaints |
|---|---|
| provided social security number | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
she said she could not provide further information. I asked what will happen to my {$10000.00} that was sitting in my savings account and they stated that it would be sent back in 60 BUSINESS DAYS to the address on file. I stated that I was told it would be 10-15 days and that I didn't understand why they would hold my money for almost 80 days ( including the time it had cleared my regular account on XX/XX/XXXX through today ) and then issue a check instead of transferring it back to my account from where it was sent XXXX XXXX XXXX XXXX I asked to be transferred to a U.S. Representative and again the call was terminated. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I ca, and the most recent logged activity is I called b, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, she said she could not provide further information. I asked what will happen to my {$10000.00} that was sitting in my savings account and they stated that it would be sent back in 60 BUSINESS DAYS to the address on file. I stated that I was told it would be 10-15 days and that I didn't understand why they would hold my money for almost 80 days ( including the time it had cleared my regular account on XX/XX/XXXX through today ) and then issue a check instead of transferring it back to my account from where it was sent XXXX XXXX XXXX XXXX I asked to be transferred to a U.S. Representative and again the call was terminated. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "re-explained the situation to a new representative and asked to be transferred to a U.S. representative - instead they transferred me to a supposed supervisor who then re-verified me with my social security number and other qualifying information and then told me she could not assist me and I needed to speak with the fraud department. While speaking to the fraud department", and the single most common underlying issue is "provided social security number".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating she said she could not provide further information. I asked what will happen to my {$10000.00} that was sitting in my savings account and they stated that it would be sent back in 60 BUSINESS DAYS to the address on file. I stated that I was told it would be 10-15 days and that I didn't understand why they would hold my money for almost 80 days ( including the time it had cleared my regular account on XX/XX/XXXX through today ) and then issue a check instead of transferring it back to my account from where it was sent XXXX XXXX XXXX XXXX I asked to be transferred to a U.S. Representative and again the call was terminated.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
she said she could not provide further information. I asked what will happen to my {$10000.00} that was sitting in my savings account and they stated that it would be sent back in 60 BUSINESS DAYS to the address on file. I stated that I was told it would be 10-15 days and that I didn't understand why they would hold my money for almost 80 days ( including the time it had cleared my regular account on XX/XX/XXXX through today ) and then issue a check instead of transferring it back to my account from where it was sent XXXX XXXX XXXX XXXX I asked to be transferred to a U.S. Representative and again the call was terminated. has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
she said she could not provide further information. I asked what will happen to my {$10000.00} that was sitting in my savings account and they stated that it would be sent back in 60 BUSINESS DAYS to the address on file. I stated that I was told it would be 10-15 days and that I didn't understand why they would hold my money for almost 80 days ( including the time it had cleared my regular account on XX/XX/XXXX through today ) and then issue a check instead of transferring it back to my account from where it was sent XXXX XXXX XXXX XXXX I asked to be transferred to a U.S. Representative and again the call was terminated. has a 0% timely response rate to CFPB complaints.
The most common issue reported against she said she could not provide further information. I asked what will happen to my {$10000.00} that was sitting in my savings account and they stated that it would be sent back in 60 BUSINESS DAYS to the address on file. I stated that I was told it would be 10-15 days and that I didn't understand why they would hold my money for almost 80 days ( including the time it had cleared my regular account on XX/XX/XXXX through today ) and then issue a check instead of transferring it back to my account from where it was sent XXXX XXXX XXXX XXXX I asked to be transferred to a U.S. Representative and again the call was terminated. is "provided social security number" in the "re-explained the situation to a new representative and asked to be transferred to a U.S. representative - instead they transferred me to a supposed supervisor who then re-verified me with my social security number and other qualifying information and then told me she could not assist me and I needed to speak with the fraud department. While speaking to the fraud department" product category.
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