2026 data Public-data reference. official source

Companies: O

Companies starting with O that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

5.9K companies starting with "O"

Showing 5.7K–5.8K of 5.9K

Company Complaints
our auto carrier informed us that my injuries were not covered 1
our auto-paying the monthly allotted amount every month and still getting hit with massive back interest despite never missing a payment 1
our bank won't release the funds because they are protecting themselves from legal liability 1
our belongings 1
our bookkeeping is very tight and very transparent. 1
our brains were exhausted from the constant sales barrage 1
our Bus. Svs. Rep contacted BOA Merchant Services department to alert them to our account change and update them on the NEW tax id and also NEW bank accounts in which to attach to our Merchant Services account. The process took about 40 minutes to complete. After completion 1
our business income as average XXXX a month. Our credit is excellent and we have never been late or missed any payments. Once again we approched Bank United with a debt consolidation request. This time with a new Branch manager XXXX XXXX and the same Bank Vice-President XXXX XXXX. Once again the request was rejected this time for lack of cash flow. I belived that we have been treated unfairly.,Company believes it acted appropriately as authorized by contract or law,BANKUNITED 1
our buyers aren't able to complete the purchase of our home and we are unable to move and buy another home - everyone is put into a housing crisis/bind because Cross Country Mortgage chooses not to take this XXXX Loan Assumption process seriously and process it in a timely manner. 1
our cabinets in the kitchen literally fall apart. Altogether buying with XXXX has been a miserable choice that we would not repeat again. Like I said 1
our call was disconnected. Please be advised 1
our case was sent back to XXXX XXXX XXXX XXXX and in XXXX XXXX - we receive a trial modification 1
our cash to close amount had not yet ben finalized. 1
our client 1
our client has forwarded this account to our office for collection. The reverse side of this letter contains a breakdown of your current balance due. Please call our office to discuss potential options to pay this debt. 1
our contract is null and void. 1
our conversations all written down. For the first few months 1
our credit issuer and our savings bank 1
our credit qualified us for the lowest tier interest rates.,,Rocket Mortgage 1
our credit ratings hovered at or near the mid-upper XXXX. Today is it at of hovering around the XXXX range. 1
our credit report would be fixed in 30 to 45 days by Bank of America. We waited and waited. Nothing happened. 1
our credit score is important to us and is currently over XXXX 3 ) We did notify Lowes at the point of sale on XXXX/XXXX/XXXX of our new billing and shipping address 1
our credit score is important to us and is currently over XXXX 3 ) We did notify XXXX at the point of sale on XX/XX/XXXX of our new billing and shipping address 1
our credit score was XXXX. We explained our inability to make additional payments because of loss of employment. Not once did they respond to us saying that an appraiser would be assigned to determine the home 's value as stated in their agreement. In fact 1
our credit scores have been plummeting due to lack of recent installment loan information. '' We make the payment that is due each month and we do so within the given time frame. This is yet another indication of Ocwen 's shady business practices.,,Ocwen Financial Corporation,NY,XXXXX,,Consent provided,Web,2016-12-09,Closed with explanation,Yes,Yes,2241869 1
our daughter 1
our dining room table 1
our documents were refused AGAIN. I only found this out from a phone call I placed to US Bank 1
our escrow payments for XXXX should average {$870.00}. There exists no mathematical evidence as to why NationStar Mortgage has aggressively escalated our monthly escrow payments to $ XXXXmonth without any corresponding increases in the accounts that our escrow balance is expected to cover. I spoke with a NationStar customer service representative that could not clearly explain the mathematical reasons as to why NationStar is requiring that we deposit an additional {$1700.00} into our escrow account without any corresponding increases. 1
our extended unemployment benefits were possibly extinguishing 1
our first mortgage statement ( which 1
our former property manager and current property director 1
our homeowner 's insurance wasn't being paid by our escrow account 1
our homeowners insurance company. He stated that they received information from Specialized Loan Servicing 1
our house appraised for {$620000.00} 1
our housing plans 1
our internet service provider was XXXX during that time 1
our liability shall not exceed {$50.00} for this or any unauthorized use of our credit card. 1
our loan balance should have been {$0.00} as indicated by XXXX 's own statement. 1
our loan originator 1
our loan was declined 1
our LTV ratio would indeed be well below 80 % 1
our MAILING address is clearly identified. The pre-paid envelope that I was to provide also had our mailing address on it ( obviously ). The representative actually FOUND THE PREPAID ENVELOPE I SENT WITH THE PACKAGE AND COVERLETTER AS REQUESTED while I was speaking to her on the telephone. 1
our marriage certificate 1
our money could have remained safe instead of stolen out of the blue with USAA telling us it's somehow our fault and there's no way for us to recover our money ( after also demanding we pay money from our savings to bring our accounts positive 1
our money DOESNT EXIST. So that they have few options in this department and they would have to transfer us back to customer service. 1
our monthly payment was increasing to cover escrow costs. This new payment was an increase of {$790.00} per month! This was a XXXX % increase in the monthly payment ... a very significant amount with huge impact to our family budget. When I called to discuss the issue 1
our monthly payment went up approximately {$50.00} because of private mortgage insurance. He claims that it failed the final check but that doesnt seem to make sense since there are hard and fast guidelines regarding the amount of coverage needed. ( XXXX XXXX ) Further 1
our mortgage balance has continued to rise it is now higher than the original purchase price of our home. 1
OUR NAMES WERE FORGED AND LIFTED 1

About this letter-indexed view

This page lists every company beginning with the letter O that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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