Total complaints
1
Filed since On X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows our MAILING address is clearly identified. The pre-paid envelope that I was to provide also had our mailing address on it ( obviously ). The representative actually FOUND THE PREPAID ENVELOPE I SENT WITH THE PACKAGE AND COVERLETTER AS REQUESTED while I was speaking to her on the telephone.'s complaint history from CFPB public records. 1 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since On X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How our MAILING address is clearly identified. The pre-paid envelope that I was to provide also had our mailing address on it ( obviously ). The representative actually FOUND THE PREPAID ENVELOPE I SENT WITH THE PACKAGE AND COVERLETTER AS REQUESTED while I was speaking to her on the telephone.'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I was contacted by one of the contractors again asking about these checks. I called Fifth Third again | 1 |
| Issue | Complaints |
|---|---|
| but THEY DID NOT USE the prepaid mailer that THEY REQUIRED ME TO INCLUDE. And instead of mailing the checks to our mailing address on record with them | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
our MAILING address is clearly identified. The pre-paid envelope that I was to provide also had our mailing address on it ( obviously ). The representative actually FOUND THE PREPAID ENVELOPE I SENT WITH THE PACKAGE AND COVERLETTER AS REQUESTED while I was speaking to her on the telephone. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XX/XX/X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, our MAILING address is clearly identified. The pre-paid envelope that I was to provide also had our mailing address on it ( obviously ). The representative actually FOUND THE PREPAID ENVELOPE I SENT WITH THE PACKAGE AND COVERLETTER AS REQUESTED while I was speaking to her on the telephone. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I was contacted by one of the contractors again asking about these checks. I called Fifth Third again", and the single most common underlying issue is "but THEY DID NOT USE the prepaid mailer that THEY REQUIRED ME TO INCLUDE. And instead of mailing the checks to our mailing address on record with them".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating our MAILING address is clearly identified. The pre-paid envelope that I was to provide also had our mailing address on it ( obviously ). The representative actually FOUND THE PREPAID ENVELOPE I SENT WITH THE PACKAGE AND COVERLETTER AS REQUESTED while I was speaking to her on the telephone.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
our MAILING address is clearly identified. The pre-paid envelope that I was to provide also had our mailing address on it ( obviously ). The representative actually FOUND THE PREPAID ENVELOPE I SENT WITH THE PACKAGE AND COVERLETTER AS REQUESTED while I was speaking to her on the telephone. has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
our MAILING address is clearly identified. The pre-paid envelope that I was to provide also had our mailing address on it ( obviously ). The representative actually FOUND THE PREPAID ENVELOPE I SENT WITH THE PACKAGE AND COVERLETTER AS REQUESTED while I was speaking to her on the telephone. has a 0% timely response rate to CFPB complaints.
The most common issue reported against our MAILING address is clearly identified. The pre-paid envelope that I was to provide also had our mailing address on it ( obviously ). The representative actually FOUND THE PREPAID ENVELOPE I SENT WITH THE PACKAGE AND COVERLETTER AS REQUESTED while I was speaking to her on the telephone. is "but THEY DID NOT USE the prepaid mailer that THEY REQUIRED ME TO INCLUDE. And instead of mailing the checks to our mailing address on record with them" in the "I was contacted by one of the contractors again asking about these checks. I called Fifth Third again" product category.
Read our methodology — how this data is sourced, computed, and verified.