Total complaints
1
Filed since 2. I
2026 data Public-data reference. official source
our Bus. Svs. Rep contacted BOA Merchant Services department to alert them to our account change and update them on the NEW tax id and also NEW bank accounts in which to attach to our Merchant Services account. The process took about 40 minutes to complete. After completion
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows our Bus. Svs. Rep contacted BOA Merchant Services department to alert them to our account change and update them on the NEW tax id and also NEW bank accounts in which to attach to our Merchant Services account. The process took about 40 minutes to complete. After completion's complaint history from CFPB public records. 1 consumers have filed complaints since 2. I. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
2. I
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
our Bus. Svs. Rep contacted BOA Merchant Services department to alert them to our account change and update them on the NEW tax id and also NEW bank accounts in which to attach to our Merchant Services account. The process took about 40 minutes to complete. After completion complaint mix by product
- we applied 1 100.0% – 0% relief
How our Bus. Svs. Rep contacted BOA Merchant Services department to alert them to our account change and update them on the NEW tax id and also NEW bank accounts in which to attach to our Merchant Services account. The process took about 40 minutes to complete. After completion's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| we applied and were issued a Merchant Services account number for the purpose of receiving credit cards from our clients. 3. In XXXX XXXX | 1 |
Top States
| State | Complaints |
|---|---|
| we were advised to keep our old account open for at least 30 days to be sure nothing else would go through to the account. 6. We complied | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About our Bus. Svs. Rep contacted BOA Merchant Services department to alert them to our account change and update them on the NEW tax id and also NEW bank accounts in which to attach to our Merchant Services account. The process took about 40 minutes to complete. After completion
our Bus. Svs. Rep contacted BOA Merchant Services department to alert them to our account change and update them on the NEW tax id and also NEW bank accounts in which to attach to our Merchant Services account. The process took about 40 minutes to complete. After completion has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2. I, and the most recent logged activity is 2. In XXXX, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, our Bus. Svs. Rep contacted BOA Merchant Services department to alert them to our account change and update them on the NEW tax id and also NEW bank accounts in which to attach to our Merchant Services account. The process took about 40 minutes to complete. After completion reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "we applied and were issued a Merchant Services account number for the purpose of receiving credit cards from our clients. 3. In XXXX XXXX", and the single most common underlying issue is "XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating our Bus. Svs. Rep contacted BOA Merchant Services department to alert them to our account change and update them on the NEW tax id and also NEW bank accounts in which to attach to our Merchant Services account. The process took about 40 minutes to complete. After completion: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does our Bus. Svs. Rep contacted BOA Merchant Services department to alert them to our account change and update them on the NEW tax id and also NEW bank accounts in which to attach to our Merchant Services account. The process took about 40 minutes to complete. After completion have?
our Bus. Svs. Rep contacted BOA Merchant Services department to alert them to our account change and update them on the NEW tax id and also NEW bank accounts in which to attach to our Merchant Services account. The process took about 40 minutes to complete. After completion has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does our Bus. Svs. Rep contacted BOA Merchant Services department to alert them to our account change and update them on the NEW tax id and also NEW bank accounts in which to attach to our Merchant Services account. The process took about 40 minutes to complete. After completion respond to complaints on time?
our Bus. Svs. Rep contacted BOA Merchant Services department to alert them to our account change and update them on the NEW tax id and also NEW bank accounts in which to attach to our Merchant Services account. The process took about 40 minutes to complete. After completion has a 0% timely response rate to CFPB complaints.
What is the most common complaint about our Bus. Svs. Rep contacted BOA Merchant Services department to alert them to our account change and update them on the NEW tax id and also NEW bank accounts in which to attach to our Merchant Services account. The process took about 40 minutes to complete. After completion?
The most common issue reported against our Bus. Svs. Rep contacted BOA Merchant Services department to alert them to our account change and update them on the NEW tax id and also NEW bank accounts in which to attach to our Merchant Services account. The process took about 40 minutes to complete. After completion is "XXXX" in the "we applied and were issued a Merchant Services account number for the purpose of receiving credit cards from our clients. 3. In XXXX XXXX" product category.
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