Total complaints
1
Filed since My c
2026 data Public-data reference. official source
my payments were refused by the mortgage company
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows my payments were refused by the mortgage company's complaint history from CFPB public records. 1 consumers have filed complaints since My c. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
My c
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
my payments were refused by the mortgage company complaint mix by product
- and one 1 100.0% – 0% relief
How my payments were refused by the mortgage company's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| and one of my bosses came and picked up my son and I from the side of the road. My motor had locked up because I had an oil leak. To get a reliable car | 1 |
Top States
| State | Complaints |
|---|---|
| and I received letters weeks later from XXXX XXXX informing me to come pick up the payments I had made. At that time | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| which was the cause of me not paying my mortgage at that time. I had to decide to either pay my mortgage and lose my new XXXX job due to no transportation | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About my payments were refused by the mortgage company
my payments were refused by the mortgage company has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to My c, and the most recent logged activity is My car bro, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, my payments were refused by the mortgage company reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "and one of my bosses came and picked up my son and I from the side of the road. My motor had locked up because I had an oil leak. To get a reliable car", and the single most common underlying issue is "which was the cause of me not paying my mortgage at that time. I had to decide to either pay my mortgage and lose my new XXXX job due to no transportation".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating my payments were refused by the mortgage company: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does my payments were refused by the mortgage company have?
my payments were refused by the mortgage company has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does my payments were refused by the mortgage company respond to complaints on time?
my payments were refused by the mortgage company has a 0% timely response rate to CFPB complaints.
What is the most common complaint about my payments were refused by the mortgage company?
The most common issue reported against my payments were refused by the mortgage company is "which was the cause of me not paying my mortgage at that time. I had to decide to either pay my mortgage and lose my new XXXX job due to no transportation" in the "and one of my bosses came and picked up my son and I from the side of the road. My motor had locked up because I had an oil leak. To get a reliable car" product category.
Read our methodology — how this data is sourced, computed, and verified.
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