My payment would have increased from $ XXXX monthly to {$290.00} which was well in my income range. She became argumentative and it was obvious that we were n't getting any where so I ask to speak to her Superior. She left the room in a huff and came back a few minutes later. She stated XXXX XXXX XXXX XXXX XXXX would speak to me now. She had 'spoken ' with her about my loan.

What the CFPB Record Shows About My payment would have increased from $ XXXX monthly to {$290.00} which was well in my income range. She became argumentative and it was obvious that we were n't getting any where so I ask to speak to her Superior. She left the room in a huff and came back a few minutes later. She stated XXXX XXXX XXXX XXXX XXXX would speak to me now. She had 'spoken ' with her about my loan.

My payment would have increased from $ XXXX monthly to {$290.00} which was well in my income range. She became argumentative and it was obvious that we were n't getting any where so I ask to speak to her Superior. She left the room in a huff and came back a few minutes later. She stated XXXX XXXX XXXX XXXX XXXX would speak to me now. She had 'spoken ' with her about my loan. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to XXXX, and the most recent logged activity is XXXX XXXX , giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, My payment would have increased from $ XXXX monthly to {$290.00} which was well in my income range. She became argumentative and it was obvious that we were n't getting any where so I ask to speak to her Superior. She left the room in a huff and came back a few minutes later. She stated XXXX XXXX XXXX XXXX XXXX would speak to me now. She had 'spoken ' with her about my loan. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "and I had to push her hard", and the single most common underlying issue is "and after an explaination and a few more back and forth between us which was pretty intense".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating My payment would have increased from $ XXXX monthly to {$290.00} which was well in my income range. She became argumentative and it was obvious that we were n't getting any where so I ask to speak to her Superior. She left the room in a huff and came back a few minutes later. She stated XXXX XXXX XXXX XXXX XXXX would speak to me now. She had 'spoken ' with her about my loan.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.