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Companies: M

Companies starting with M that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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3.0K companies starting with "M"

Showing 2.6K–2.6K of 3.0K

Sort by: Name Most Complaints Timely Response
Company Complaints
my mortgage ... they are mathematically calculated based on a formula ... WHAT IS NAVIENT 's formula? Now I am a grown ( old ) woman with experience dealing with loans 1
my mortgage assistance application can not move forward. 1
my mortgage company 1
MY MORTGAGE LOAN. NEVERTHELESS 1
my mortgage payment is late. I have not had a problem with this since 2020. I don't know what happened in XXXX to have this be a continuous issue. 1
my mortgage payment reflecting {$1600.00} to include principal and interest. I'm worried that they will foreclose on me for not paying the mortgage amount that they are requesting. I would greatly appreciate if you would investigate this matter and resolve it. 1
my mortgage payment should have went up by {$72.00} a month not {$300.00}. Yet 1
my mortgage payment was reported to all credit bureaus as late because of the false information that I received from LoanCare staff. Due to my receipt of false information from the customer service representative 1
my mortgage payments include PITI ( principal 1
my mortgage underwriter Rhode Island housing 1
my mortgage was part of a Reperforming Loan Pool sale. I am including a fact sheet discussing the requirements of purchasers of these mortgages from XXXX XXXX. Whether it is a non-performing or reperforming 1
my mortgage with my Title and Declaration of Homestead had been conveyed as well. THESE ARE BOTH MAJOR FEDERAL AND MASSACHUSETTS VIOLATION 1
My Mortgage, Inc. 5
my most important concern through all of this. 1
My most recent account statement states my accounts are XXXX XXXX Accounts. It appears that Capital One is treating legacy XXXX High-Yield Savings Accounts ( Legacy High-Yield Accounts ) differently than these XXXX XXXX XXXX The features of the XXXX XXXX Accounts appear to be nearly the same as the XXXX XXXX Accounts 1
my most recent bill ( proof of address ) and a screenshot from XXXX reflecting accurate reporting. Please address this dispute within the XXXX period required by the FCRA.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS 3
my mother 's maiden name 2
my mother and I were presented with court summons because we were now being sued by Reliamax. We hired representation 1
my mother began experiencing medical issues and passed earlier this year. Again 1
my mother is likely being charged excessive interest rates and fees. 1
my mother is XXXX dad XXXX 1
my mother supposedly called the bank to freeze the account 1
my mother visited our local branch of Wells Fargo to report the theft ( I couldn't make any calls as the thieves had taken my phone ). I was also stranded on the road with no way of leaving due to the fact my car keys were stolen. 1
my mother was seemingly co-signed on this lease without our clear understanding or agreement. 1
my mother was sued as a co-borrower '' for the first time. 1
my mothers ' phone. I called in response to every phone call I received. As an somewhat aware consumer I left messages 1
my mothers claim of non-involvement with the mortgage ( per her attorneys advice ) 1
my mothers credit was harmed through no fault of her own. 1
my music streaming account 1
my name 3
my name and employer information must be corrected to reflect my current legal name and place of employment. The names currently being reported XXXX XXXX and XXXX XXXX are inconsistent and must be updated to reflect my correct and verifiable identity. 2
my name change was finalized. I was told by my credit card companies and Wells Fargo to destory the old cards until a new one is sent out to me. I explained that I did not have the card 1
my name is XXXX XXXX XXXX XXXX and should be the only name listed 2
my name is clearly used. In one case 1
my name is even misspelled as XXXX '' on the document 1
my name is often spelled without the hypen so all searches should be done under XXXX XXXX and XXXX XXXX. 1
My name is XXXX XXXX 1
My name is XXXX XXXX and I am a Credit Service Manager here at XXXX. Thank you for your response. We would be happy to address any questions or concerns that you have. 1
my name out of spite and contempt for me. Therefore 8
my name out of spite and contempt for me. Therefore I am assuming the two cases were dismissed because he couldnt manifest my physical presence to appear in court 1
my name was still associated with his account. I am furious! And I will take every step that I need to 1
my name. How did EQ know to whom were they sending this report. 1
my Navient communications by phone and email do not reflect any of my efforts? However 1
my need to have money to move and a few other things. Upon their disinterest to help me or work with me in any shape or form I started my own due diligence because I felt something was not right about this whole foreclosure process and I wanted to find some facts about it 's legality I am shocked to find as much as I have. The following is the list of what I found through my research and telephone calls and these would be the very essence of my complaint. 1
my negotiable instruments have both been rejected 1
my nephew and I was sitting in front of my computer with my phone beside me and the light came on. I told my nephew that this man was still in my phone. My nephew started video tapping it. XXXX click in my cash app and pay pal. My nephew remind me about the app and we deleted it. 1
my net income should be increased by 17 % to be at par with other applicants gross income 1
my new account number 1
my new card was still sent to my old address 1
my new lender XXXX XXXX XXXX 1

About this letter-indexed view

This page lists every company beginning with the letter M that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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