2026 data Public-data reference. official source

Companies: M

Companies starting with M that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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3.0K companies starting with "M"

Showing 2.3K–2.4K of 3.0K

Sort by: Name Most Complaints Timely Response
Company Complaints
my credit score has dropped by over XXXX points 2
my credit score has dropped nearly 70 points. 1
my credit score has plummeted and now effectively puts me in a position where I face paying XXXX of dollars more per year on a mortgage because I no longer qualify for the best mortgage rates.,,EQUIFAX 1
my credit score has plummeted and now effectively puts me in a position where I face paying XXXX of dollars more per year on a mortgage because I no longer qualify for the best mortgage rates.,Company chooses not to provide a public response,Experian Information Solutions Inc.,TX,76087,Servicemember,Consent provided,Web,2015-08-10,Closed with explanation,Yes,No,1510430 1
my credit score has plummeted and now effectively puts me in a position where I face paying XXXX of dollars more per year on a mortgage because I no longer qualify for the best mortgage rates.,Company chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS 1
my credit score has taken a tremendous hit after two years of rebuilding.,,JPMORGAN CHASE & CO.,IL,XXXXX,,Consent provided,Web,2025-10-29,Closed with explanation,Yes,N/A,16895945 1
my credit score is badly damaged. 1
my credit score is low.. and with all the fees discover has been charging me for 2 years 2
my credit score is messed up. I have always had an excellent credit score of XXXX but due to this debt account 1
my credit score is now XXXX.,,PNC Bank N.A.,OH,45242,,Consent provided,Web,2023-11-17,Closed with monetary relief,Yes,N/A,7867735 1
my credit score is taking another hit as is my son 's. 1
my credit score remains unchanged. 1
my credit score still drops. The irreversible damage has already been done to my credit score. Suddenly there seems to be an increase in payment reminders 1
my credit score still wasnt raised. When they put false fraudulent information on my credit file 1
my credit score was great and was saving for my future. 3
MY CREDIT SCORE WAS LOW DUE TO LACK OF CREDIT HISTORY 1
my credit score which before those illicit negative reports by Ocwen 1
my credit score will be affected 1
my credit score would go back. 1
my credit score would likely be higher and allow me to qualify. While no one really knows what factors affect the credit reporting agencies scoring models 1
my credit scores are now seriously compromised! This practice must be curtailed as patently unfair.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CA,92109,,Consent provided,Web,2019-10-18,Closed with explanation,Yes,N/A,3410594 1
my credit scores differ drastically across bureaus : Experian : XXXX TransUnion : XXXX Equifax : XXXX This XXXX point spread is not due to other factors 3
my credit scores too. I am hoping that the CFPB can do something about this matter 1
my credit shows significant delinquency over the last several months while this situation was being resolved. I have gone from being able to borrow in the event of an emergency to being unable to borrow anything ( Fico XXXX of XXXX to Fico XXXX of XXXX ). The good will from my family has been exhausted and these errors have eroded my stability.,,JPMORGAN CHASE & CO.,PA,19124,,Consent provided,Web,2015-11-10,Closed with non-monetary relief,Yes,No,1648665 1
my credit utilization went up to 109 %. 1
my credit was in the high 700 's. I am not going to attempt to prove a negative with documents that don't even exist. To provide a time card from work showing I was employed during XX/XX/XXXX 1
my credit will be ruined. Help me!,,CAPITAL ONE FINANCIAL CORPORATION,CA,93312,,Consent provided,Web,2017-02-03,Closed with explanation,Yes,No,2324205 1
my credit would not have been lost. 1
my credit.,,CAINE & WEINER COMPANY 1
my creditors no pay for 2 mos.w/ late fees credit scorein the gutter. did not charges. do not owe. bank should have realized an issue XXXX unusually high amounts were charges should have been notified. I want the money returned I want all bank insufficient funds charges reversed. I want a letter that I can give to my creditors to rtrn accts to normal.want new bus. acct,,JPMORGAN CHASE & CO.,WA,98607,,Consent provided,Web,2016-06-30,Closed with monetary relief,Yes,Yes,1993758 1
my current address is XXXX XXXX XXXX XXXX XXXX XXXX 3
my current address is XXXX XXXX XXXX XXXXXXXX XXXX XXXX 1
my current address is XXXX XXXX XXXX XXXXXXXX XXXX XXXXXXXX 2
my current balance is {$8400.00} before the XXXX offset is applied due to the debt accruing 24.49 % interest 1
my current contact methods were not utilized. While acknowledging their assertion regarding my responsibility for address updates 1
my current new and old addresses are both listed on my credit reports 1
my current outstanding balance is {$6000.00}. 1
my current state of residence. This is according to XXXX.,,Experian Information Solutions Inc.,SC,29406,,Consent provided,Web,2023-02-05,Closed with non-monetary relief,Yes,N/A,6522533 1
my current state of residence. This is according to XXXX.,,HW Holding 1
my daughter 1
my daughter 's mother and I asked her to immediately vacate the apartment promptly. 1
my daughter acts as though someone is telling her about my finances and she is trying to drain me dry. I am on a fixed income for health reasons living with her and my computer/internet is no longer private. My nephew and my neighbor are very close and he was in financial distress at the time. I do not know what they were capable of and how they are still threatening my daughter to gain access to my finances. They feel they are beyond being stopped. I was surprised to receive another notice from you and health reasons plus being hospitalized is the reason I am just responding.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANK OF AMERICA 1
my daughter and I called Equifax again! Requested the same information above less the security freeze! We requested a FULL 1
my daughter and I called XXXX again! Requested the same information above less the security freeze! We requested a FULL 1
my daughter and I called XXXX again! Requested the same information above less the security freeze! We requested a FULL 1
my daughter drives this year she gets her full license and I wanted to lease her her first car. I never thought about my credit after my momXX/XX/XXXXpass and now 11 years later when I try to get my kids bedroom sets for XXXX and was turn down and paying a credit lawyer to fix my credit which I just end up settling because they told me they will have it takin off My scores drop worst than me ever in the pass 11 years that I didnt apply for credit. Please. I call them all they said they r gon na take care of it and ads r lying and Im getting all these hard pulls for when 2 I only apply 1 time and 1 that says they dont check credit and 3rd after I settle my last payment it will be remove. But all I see is my score dropping so fast. Please I appreciate if you guys help me.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,MI,48154,,Consent provided,Web,2018-02-08,Closed with non-monetary relief,Yes,N/A,2807608 1
my daughter has a XXXX illness not to mention we had just had a baby. So disappointing that ARIVO Finance hires people like XXXX that instead of wanting to keep their business takes it upon himself to make poor judgement decisions.,,Arivo Acceptance 1
my daughter is a new grad in a new career and they XXXX are Jeopardizing her employment. I also informed XXXX that discover reported us both late to the credit bureaus. Making us both victims now. Finally I informed her that my daughters rates are excessive and with little notice from XXXX other than this your loan due will change next month 1
my daughter just turned XXXX 1
my daughter knows my PIN her reply was because I 1

About this letter-indexed view

This page lists every company beginning with the letter M that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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